Leadership Development Trainer

hace 1 semana

Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a Leadership Development Trainer & Coach.

**Main responsibilities**:

- Analyze leadership development needs of the organization on an ongoing basis.
- Design and maintain a Leadership Development Program for colleagues looking to become first-time managers.
- Coordinate and deliver Leadership Development Programs, individual and group coaching sessions, and other on demand solutions.
- Implement and facilitate Leadership Development Programs across all levels of management within the organization.
- Evaluate effectiveness of solutions delivered with 360º evaluations and other applicable tools, and propose and implement improvements.
- Report on leadership development KPI to relevant stakeholders
- Select external partners to deliver additional leadership development interventions on specific needs.

**Requirements**:

- Proven track of record of strategic and operational expertise in designing, implementing and enhancing learning & development for Leadership competencies
- Understand the multiple dimensions of organizational challenges and opportunities in a fast-paced organization
- Previous experience working in a sales organization and managing cross-functional stakeholders.
- Ability to think independently with a high degree of self-motivation.
- Ability to provide individual and group feedback and guidance across all levels of management within the organization.
- Experience in translating business requirements into development solutions by using strong diagnostic skills including listening, probing and analyzing.
- Strong written and oral communication and influencing skills.
- English proficiency (C1).
- Certification in coaching methodologies.
- Other Leadership Development certifications are a plus.

**Benefits**:

- Full-time position (39 hours/week)
- Competitive Salary
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Relocation package
- Established career path to grow within the project
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

**Job Types**: Full-time, Permanent

Work Location: In person

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