Leadership Development Trainer

hace 1 semana


Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment partnered with a worldwide leader in customer experience management and contact centre business process outsourcing to find a Leadership Development Trainer & Coach with proficient level of English language to join the team in Barcelona.


Position:
Leadership Development Trainer & Coach

Location:
Barcelona, Spain

Employment type:
Full-time

Remuneration:
Base salary

DUTIES AND RESPONSIBILITIES:

  • Analyze leadership development needs of the organization on an ongoing basis
  • Design and maintain a Leadership Development Program for colleagues looking to become firsttime managers
  • Coordinate and deliver Leadership Development Programs, individual and group coaching sessions, and other on demand solutions
  • Implement and facilitate Leadership Development Programs across all levels of management within the organization
  • Evaluate effectiveness of solutions delivered with 360o evaluations and other applicable tools, and propose and implement improvements
  • Report on leadership development KPI to relevant stakeholders
  • Select external partners to deliver additional leadership development interventions on specific needs.

REQUIREMENTS:

  • Proven track of record of strategic and operational expertise in designing, implementing and enhancing learning & development for Leadership competencies
  • Understand the multiple dimensions of organizational challenges and opportunities in a fastpaced organization
  • Previous experience working in a sales organization and managing crossfunctional stakeholders
  • Ability to think independently with a high degree of selfmotivation
  • Ability to provide individual and group feedback and guidance across all levels of management within the organization
  • Experience in translating business requirements into development solutions by using strong diagnostic skills including listening, probing and analyzing
  • Strong written and oral communication and influencing skills
  • English proficiency (C1)
  • Certification in coaching methodologies
  • Other Leadership Development certifications are a plus.

BENEFITS:

  • Fulltime position (39 hours/week)
  • Competitive Salary
  • Relocation package
  • Established career path to grow within the project
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highlymotivated team


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