First Line Analyst

hace 2 semanas

Barcelona, España Computacenter A tiempo completo

**Location**: Spain - Barcelona |
**Job-ID**: 207131 |
**Business Unit**: Service Desk

Are you interested in learning more about IT in a customer satisfaction focused environment?

Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?

We're looking for a new team member to join our friendly team at Computacenter Barcelona

**Your future tasks will be**

You will be part of a friendly team for one of our international customers and you’ll be responsible for finding practical solutions to IT problems. You’ll enjoy an environment where people support and respect each other, while doing the following tasks:

- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved to the competent teams
- Maintaining and improving customer satisfaction level
- Communication with your direct team members and different departments

**What do we offer you?**
- Full-time jobs (39 hrs./week) in standard office hours, Monday to Friday
- Shift: Rotation shift. Total range to cover 7am to 8pm.
- Only work 2 days every 2 weeks.
- Entry salary aligned with market standards.
- Benefits: Sodexo Restaurante Pass and Private health insurance that includes basic dental care.
- Access to VIP District: gym discounts, restaurants, car wash,
- Fully paid training.
- Career development and leadership programs opportunities.
- Use and improve your language knowledge by being part of an international team and by attending Free language classes (Spanish, French and English).
- Fast recruitment process.
- An environment where people support and respect each other with a good team spirit.
- Informal Dress Code.
- Parking for bicycles.
- Good Kitchen Facilities with free hot drinks.
- You are fluent in Dutch, Spanish and English. Having any additional European language knowledge is an advantage
- You are interested in learning about IT
- You have logical thinking and enjoy helping other people to solving issues
- You have outstanding communication skills and customer focused mind-set
- You have the ability to do multitasking
- You enjoy working in a team
- You respect the time schedule and are punctual

**About us**

Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.

At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.

CCwinningtogether

  • First Line Analyst 1

    hace 2 meses

    Barcelona, España Computacenter A tiempo completo

    **Permanent Contract - First Line Analyst German & English in AstraZeneca** **The standard scope of this role includes**: - Carrying out first line troubleshooting - Assigning tickets to resolver groups (Backlog/Incident management) - Keeping customers updated on the progress of their case - Knowledge articles contribution **Pre-Requisites &...

  • First Line Analyst

    hace 1 semana

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Do you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as First Line Analyst will be:In this position, you would join a multinational team that is dedicated to...

  • First Line Analyst

    hace 2 semanas

    Barcelona, España Computacenter A tiempo completo

    **First Line Analyst (French & Spanish native or bilingual ) - New project!**: **Location**: Barcelona | **Job-ID**: 203424 | **Business Unit**: IT Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure...

  • First Line Analyst

    hace 2 semanas

    Barcelona, España Blu Selection A tiempo completo

    Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! **Your responsibilities and impact as First Line Analyst will be**: In this position, you would join a multinational team that is...

  • First Line Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly team at Computacenter...

  • First Line Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: | Contract: Permanent | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly...

  • First Line Analyst

    hace 2 semanas

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 207142 | **Business Unit**: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our...

  • First Line Analyst

    hace 1 mes

    Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: | Contract: Permanent | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly...

  • First Line Analyst

    hace 1 mes

    Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly team at Computacenter...

  • First Line Analyst

    hace 1 semana

    Barcelona, Barcelona, España Computacenter A tiempo completo

    Location: Spain - Barcelona |Job-ID: |Business Unit: Service DeskAre you interested in learning more about IT in a customer satisfaction focused environment?Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?We're looking for a new team member to join our friendly team at Computacenter...

  • Plaça de First Stage Researcher

    hace 1 semana

    Barcelona, Barcelona, España Institut de Recerca en Energia de Catalunya (IREC) A tiempo completo

    Institut de Recerca en Energia de Catalunya (IREC). 1 plaça de First Stage Researcher (R 1.1) in the frame of the Advanced PV characterization research line. Concurs o valoració de mèrits. Laboral temporal Termini obert. A1 - Grau universitari (correspondència amb llicenciatures). Màster en física, enginyeria de materials o equivalentVeure...

  • Billing Analyst

    hace 2 semanas

    Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...

  • First Line Analyst

    hace 3 semanas

    Barcelona, España Computacenter A tiempo completo

    Location: Spain - Barcelona | Job-ID: 207142 | Contract: Permanent | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member...

  • Finance Analyst

    hace 4 semanas

    Barcelona, España Cbre A tiempo completo

    Finance Analyst Job ID 168890 Posted 23-May-2024 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance Location(s) Madrid - Madrid, Comunidad de - Spain About the Role: As a CBRE Finance Analyst, you will apply basic cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete...

  • Finance Analyst

    hace 3 semanas

    Barcelona, España Cbre A tiempo completo

    Finance Analyst Job ID 168890 Posted 23-May-2024 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance Location(s) Madrid - Madrid, Comunidad de - Spain About the Role: As a CBRE Finance Analyst, you will apply basic cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete...

  • Sales Analyst

    hace 1 semana

    Barcelona, Barcelona, España coty A tiempo completo

    We're looking for a Sell Analyst to analyze and report the information about the sells with the purpose of increase sales productivity in the company.RESPONSIBILITIESAs our SALES ANALYST, you are responsible for [sell in and sell out analysis and monitoring.] You will work on different reports, mainly on POs and helping the prestige side of the business in...

  • Billing Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...

  • Billing Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...

  • Billing Analyst

    hace 1 mes

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...

  • Billing Analyst

    hace 1 mes

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...