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First Line Analyst 1
hace 2 meses
**Permanent Contract - First Line Analyst German & English in AstraZeneca**
**The standard scope of this role includes**:
- Carrying out first line troubleshooting
- Assigning tickets to resolver groups (Backlog/Incident management) - Keeping customers updated on the progress of their case
- Knowledge articles contribution
**Pre-Requisites & Experience**
- Fluent in German and English is required
**Skills / Behaviours**
- Outstanding communication skills
- proven ability to work well within a team
- Organised and efficient
- Enthusiastic
- Hard-working
- Able to self-manage
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First Line Analyst
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Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as First Line Analyst will be:In this position, you would join a multinational team that is dedicated to...
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First Line Analyst
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First Line Analyst
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