First Line IT Analyst
hace 4 semanas
We are seeking a skilled First Line IT Analyst to join our team at Computacenter AG & Co. oHG in Barcelona, Spain.
About the JobThis is a full-time position that offers a competitive salary of around €45,000 per year and a range of benefits including remote work options, fully paid training, and ticket restaurant.
The successful candidate will have excellent communication skills and be able to work effectively with customers in a fast-paced environment. You will also have advanced English language skills and be fluent in Dutch.
Responsibilities- Answering and supporting queries via tools, phone and email
- Resolving IT issues for our partners and maintaining customer satisfaction levels
- Documentation and logging of calls on the ticketing tool
- Delegation of problems to competent teams
- Fifth-level education or higher (HBO/MBO)
- At least 2 years of experience in a similar role
- Excellent communication skills and ability to work in a team
- Fluent in Dutch and advanced English language skills
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