Empleos actuales relacionados con First Line Analyst - Barcelona - Computacenter AG & Co. oHG

  • First Line Analyst 1

    hace 9 meses

    Barcelona, España Computacenter A tiempo completo

    **Permanent Contract - First Line Analyst German & English in AstraZeneca** **The standard scope of this role includes**: - Carrying out first line troubleshooting - Assigning tickets to resolver groups (Backlog/Incident management) - Keeping customers updated on the progress of their case - Knowledge articles contribution **Pre-Requisites &...

  • First Line IT Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    We are seeking a skilled First Line IT Analyst to join our team at Computacenter AG & Co. oHG in Barcelona, Spain.About the JobThis is a full-time position that offers a competitive salary of around €45,000 per year and a range of benefits including remote work options, fully paid training, and ticket restaurant.The successful candidate will have excellent...

  • First Line Analyst

    hace 5 meses

    Barcelona, España Blu Selection A tiempo completo

    Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We're looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...

  • First Line Analyst

    hace 5 meses

    Barcelona, España Blu Selection A tiempo completo

    Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We're looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...

  • First Line Analyst

    hace 2 meses

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 19541 | **Contract type**: Obra y Servicio | **Business Unit**: Service Desk **Computacenter** **is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital...

  • First Line Analyst

    hace 3 meses

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 206922 | **Business Unit**: Service Desk **Computacenter** is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...

  • First Line Analyst

    hace 2 meses

    Barcelona, España Blu Selection A tiempo completo

    Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We're looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...

  • First Line Analyst

    hace 2 semanas

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Select how often (in days) to receive an alert: First Line Analyst - French & Spanish Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...

  • First Line Analyst

    hace 2 meses

    Barcelona, España Blu Selection A tiempo completo

    Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We’re looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...

  • First Line Analyst with French

    hace 1 mes

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: 42605 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In...

  • First Line Analyst

    hace 1 mes

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: 2448 | Contract type: Permanent contract | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...

  • First Line Analyst

    hace 3 semanas

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: 2448 | Contract type: Permanent contract | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users...

  • First Line Analyst

    hace 3 semanas

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In...

  • First Line Analyst

    hace 1 mes

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Location: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain,...

  • First Line Analyst

    hace 3 semanas

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    First Line Analyst - Dutch & Spanish Location: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling...

  • First Line Analyst

    hace 1 mes

    Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    First Line Analyst - Dutch & SpanishLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...

  • First Line Analyst

    hace 7 meses

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 207131 | **Business Unit**: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our...

  • First Line Analyst

    hace 7 meses

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 207142 | **Business Unit**: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our...

  • Bilingual First Line Analyst

    hace 1 mes

    Barcelona, España Computacenter A tiempo completo

    Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In Spain we are a Global Service Desk. We tailor IT related knowledge and...

  • De Bilingual First Line Analyst

    hace 1 mes

    Barcelona, España Computacenter A tiempo completo

    **Location**: Spain - Barcelona | **Job-ID**: 2447 | **Contract type**:Permanent contract | **Business Unit**: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation,...

First Line Analyst

hace 2 meses

Barcelona, España Computacenter AG & Co. oHG A tiempo completo

Select how often (in days) to receive an alert:

First Line Analyst - French & Spanish

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.

We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

In Spain, we are a Global Service Desk. We tailor IT-related knowledge and services and assist every employee and business partner of our customers as an individual, by finding practical solutions to their IT problems.

We are looking for a French-speaking First Line Analyst, fluent in Spanish & English, to join our team at Computacenter in Spain.

Your daily tasks will be:

  1. Answering and supporting queries via tools, phone, and email, keeping daily contact with our users calling from all over Europe.
  2. Resolving IT issues of our partners which can occur during office work.
  3. Documentation and logging of calls on the ticketing tool.
  4. Delegation of problems which cannot be resolved to the competent teams.
  5. Maintaining and improving customer satisfaction level.
  6. Communication with your direct team members and different departments.

You are the ideal candidate if:

  1. You are native or fluent in French and have an advanced level of Spanish and English.
  2. You are interested in learning about IT.
  3. You have a positive, can-do attitude and you like problem-solving.
  4. You have logical thinking and enjoy helping other people solve issues.
  5. You have outstanding communication skills and a customer-focused mindset.
  6. You enjoy working in a team.
  7. You respect the time schedule and are punctual.

What do we offer you?

  1. Remote work 80% of the time - 4 days/month on-site.
  2. Shifts Rotation: 7AM - 7PM Monday-Friday, one hour less on Fridays.
  3. Ticket restaurant (1100€ per year) after 3 months and private health insurance with Sanitas after 6 months.
  4. Annual salary of 20,535.87€ gross/year.
  5. An international environment where people support and respect each other.
  6. Access to VIP District: gym discounts, restaurants, car wash, etc.
  7. Career development and leadership program opportunities.
  8. Free online language classes (GER, FRE, SPA & ENG).
  9. Fast recruitment process.
  10. Fully paid training.

About us

Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.

Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.

At our service desk locations, you can expect a dynamic, international, and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging make you feel like being part of a great community.

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
#CCwinningtogether

#J-18808-Ljbffr