Billing Analyst

hace 2 semanas

Barcelona, España Colt Technology Services A tiempo completo

Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.

Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard.

**Role Title**:
**Billing Analyst**

**Colt Band**:
**PT1**

**Department**:
**DCS Billing - Customer Experience**

**Reporting to**:
**Team Leader, Hyperscale Admin & Governance**

**Role Location**:
**Role Purpose**:
The Billing Resolution Team is the first point of contact for our customers in relation to Billing queries.

While providing the highest level of customer service, the Billing Analyst answers all Billing queries and provides first line support and communication to DCS customers. The Billing Analyst is responsible for ensuring a systematic, disciplined and process driven approach to managing customer issues and requests whilst ensuring agreed procedures and standards are met.

**Key Accountabilities**:

- Responsible for managing all admin change requests (Novations, Transfer of Service, Legal address change etc)
- Responsible for raising Financial Adjustments orders (Credit Notes) and cease and replacing orders in our CRM system when linked to a Billing Ticket.

**What we offer**:
Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location.

In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance.

Some benefit examples are
- Pension and insurance options
- Access to a virtual business school for ongoing learning
- Business mentoring
- Discounts with local hospitality and retail providers
- Flexible working and relaxed dress code
- Two days annually to spend on volunteering opportunities

  • Billing Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...

  • Billing Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...

  • Billing Analyst

    hace 1 mes

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...

  • Billing Analyst

    hace 1 mes

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...

  • Data Analyst

    hace 1 día

    Barcelona, España Mad Collective A tiempo completo

    At Mad, we embrace the mad scientist persona! How? We question assumptions. We strive to raise the bar. We guess, test, learn and improve!Our projects are digital, in industries like VR and marketing services. Our portfolio continues to grow as we seek out exceptional products and ideas to develop and invest in.We are proud of our diversity (over 32...

  • Billing Analyst with English

    hace 4 semanas

    Barcelona, España Air Products A tiempo completo

    **Job Description and Qualifications** We are the **European Shared Services Center** of **Air Products**, a world-leading Industrial Gases company with operations in 50 countries. With more than 340 employees based in Cornellà de Llobregat, we support the group's various subsidiaries of all Europe and other regions. We have built an outstanding...

  • Billing Analyst with Hebrew

    hace 3 semanas

    Barcelona, España Air Products A tiempo completo

    EU-ES-Cornella (Barcelona) **Job Description and Qualifications** - At - **Air Products**, with more than 21.000 employee globally, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. - And at the - **Europen Shared...

  • Billing Analyst with German and English

    hace 3 días

    Barcelona, España Air Products A tiempo completo

    EU-ES-Cornella (Barcelona) **Job Description and Qualifications** - At - **Air Products**, with more than 21.000 employees globally, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. - And at the - **European Shared...

  • Billing And Collections Analyst

    hace 15 horas

    Barcelona, España Siteminder Group A tiempo completo

    .At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 2 días

    Barcelona, España Siteminder A tiempo completo

    .At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing and Collections Analyst

    hace 1 semana

    Barcelona, Barcelona, España SiteMinder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing and Collections Analyst

    hace 1 semana

    Barcelona, Barcelona, España SiteMinder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 15 horas

    Barcelona, España Siteminder Group A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 2 días

    Barcelona, España Siteminder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing...

  • Billing Analyst with French or German

    hace 3 semanas

    Barcelona, España Air Products A tiempo completo

    **Job Description and Qualifications** We are the - **European Shared Services Center** of - **Air Products**, a world-leading Industrial Gases company with operations in 50 countries. With more than 340 employees based in Cornellà de Llobregat, we support the group's various subsidiaries of all Europe and other regions. - We have built an outstanding...

  • Billing and Collections Analyst

    hace 1 semana

    Barcelona, España SiteMinder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 2 días

    Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to...

  • Billing And Collections Analyst

    hace 1 día

    Barcelona, España Siteminder Group A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 2 días

    Barcelona, España Siteminder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

  • Billing And Collections Analyst

    hace 2 días

    Barcelona, España Siteminder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...