![Computacenter AG & Co. oHG](https://media.trabajo.org/img/noimg.jpg)
First Line Analyst
hace 3 semanas
Location: Spain - Barcelona | Job-ID: | Contract: Permanent | Business Unit: Service Desk
Are you interested in learning more about IT in a customer satisfaction focused environment?
Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?
We're looking for a new team member to join our friendly team at Computacenter Barcelona
Your future tasks will be...
You will be part of a friendly team for one of our international customers and you'll be responsible for finding practical solutions to IT problems. You'll enjoy an environment where people support and respect each other, while doing the following tasks:
- Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved to the competent teams
- Maintaining and improving customer satisfaction level
- Communication with your direct team members and different departments
What do we offer you?
- Full-time jobs (39 hrs./week) in standard office hours, Monday to Friday
- Shift: Rotation shift. Total range to cover 7h to 19h.
- Only work 2 days every 2 weeks on-site.
- Entry salary aligned with market standards.
- Benefits: Sodexo Restaurante Pass and Private health insurance that includes basic dental care.
- Access to VIP District: gym discounts, restaurants, car wash, ...
- Fully paid training.
- Career development and leadership programs opportunities.
- Use and improve your language knowledge by being part of an international team and by attending Free language classes (Spanish, French and English).
- Fast recruitment process.
- An environment where people support and respect each other with a good team spirit.
- Informal Dress Code.
- Parking for bicycles.
- Good Kitchen Facilities with free hot drinks.
You are the ideal candidate if....
- You are fluent in French, Spanish and English. Having any additional European language knowledge is an advantage
- You are interested in learning about IT
- You have logical thinking and enjoy helping other people to solving issues
- You have outstanding communication skills and customer focused mind-set
- You have the ability to do multitasking
- You enjoy working in a team
- You respect the time schedule and are punctual
About us
Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.
At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.
Interested in joining a company with a strong sense of community?
We're growing. We're hiring. We encourage. We empower. We support.
#CCwinningtogether
-
First Line Analyst
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as First Line Analyst will be:In this position, you would join a multinational team that is dedicated to...
-
First Line Analyst
hace 3 semanas
Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly team at Computacenter...
-
First Line Analyst
hace 1 mes
Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly team at Computacenter...
-
First Line Analyst
hace 1 semana
Barcelona, Barcelona, España Computacenter A tiempo completoLocation: Spain - Barcelona |Job-ID: |Business Unit: Service DeskAre you interested in learning more about IT in a customer satisfaction focused environment?Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?We're looking for a new team member to join our friendly team at Computacenter...
-
Plaça de First Stage Researcher
hace 1 semana
Barcelona, Barcelona, España Institut de Recerca en Energia de Catalunya (IREC) A tiempo completoInstitut de Recerca en Energia de Catalunya (IREC). 1 plaça de First Stage Researcher (R 1.1) in the frame of the Advanced PV characterization research line. Concurs o valoració de mèrits. Laboral temporal Termini obert. A1 - Grau universitari (correspondència amb llicenciatures). Màster en física, enginyeria de materials o equivalentVeure...
-
Sales Analyst
hace 1 semana
Barcelona, Barcelona, España coty A tiempo completoWe're looking for a Sell Analyst to analyze and report the information about the sells with the purpose of increase sales productivity in the company.RESPONSIBILITIESAs our SALES ANALYST, you are responsible for [sell in and sell out analysis and monitoring.] You will work on different reports, mainly on POs and helping the prestige side of the business in...
-
Junior Logistics Analyst
hace 1 semana
Barcelona, Barcelona, España Evenbreak A tiempo completoWe are looking for a brilliant Junior Logistics Analyst to join our fast-paced team at Evenbreak in Barcelona.Growing your career as a Full Time Junior Logistics Analyst is an awesome opportunity to develop productive skills.If you are strong in creativity, people management and have the right aptitude for the job, then apply for the position of Junior...
-
Billing Analyst
hace 3 semanas
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...
-
Billing Analyst
hace 3 semanas
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...
-
Billing Analyst
hace 1 mes
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation...
-
Billing Analyst
hace 1 mes
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities.Our hyperscale and colocation...
-
Vendor Management Analyst
hace 1 semana
Barcelona, Barcelona, España Page Personnel España A tiempo completoPurpose of Role A Vendor Management Analyst role within the Vendor Management Operations (VMO) Team. VMO is part of Group Procurement & Vendor Management (GPVM) and sits within the Group Finance function. The primary purpose of the role is to support the overall management of PageGroup's technology vendors, with key activities including accurate and timely...
-
Financial And Accounting Analyst
hace 1 semana
Barcelona, Barcelona, España Mcr International | Executive Search A tiempo completoMCMFINANCIAL AND ACCOUNTING ANALYSTBARCELONA Desde MCR International, estamos colaborando con una importante compañía de Medical Devices, para incorporar al equipo a un Financial and Accounting AnalystFunciones: Conocimientos generales sobre impuestos (IVA, IRPF, IS, Modelo 592, 347 y 349) Seguimiento y revisión mensual Cuentas Contables, Balances...
-
Service Desk Analyst
hace 1 semana
Barcelona, Barcelona, España Page Personnel España A tiempo completoManage incidents and service requests within the agreed targets Manage and effectively deal with service requests and tickets via telephone and ticket or Manage access management requests (Account creation, transfer, user changes, leavers ) within the agreed targets (depending on the team they are supporting to in the specific moment. They will operate in a...
-
System Analyst
hace 1 semana
Barcelona, Barcelona, España Ambit BST A tiempo completoWe are looking for a "System analyst" to work for a multinational pharmaceutical company within the team of Authentication Infrastructure.MISION:The main tasks of the systems analyst include, but are not limited to:Update Knowledge Base articles to support First Level with appropriate knowledge Global Coordination of Changes in our client Core Authentication...
-
Data Analyst
hace 1 semana
Barcelona, Barcelona, España Happy Scribe A tiempo completoHello:We're Happy Scribe, a 100% bootstrapped and profitable startup based in Barcelona, on a mission to make the internet accessible.We offer transcription and subtitling services that combine AI with the expertise of language professionals to create a 5-star product.We're working on one of the fundamental problems of this decade: speech-to-text...
-
financial and accounting analyst
hace 1 semana
Barcelona, Barcelona, España MCR International | Executive Search A tiempo completoMCM FINANCIAL AND ACCOUNTING ANALYSTBARCELONADesde MCR International, estamos colaborando con una importante compañía de Medical Devices, para incorporar al equipo a un Financial and Accounting Analyst.Funciones: Conocimientos generales sobre impuestos (IVA, IRPF, IS, Modelo 592, 347 y 349) Seguimiento y revisión mensual Cuentas Contables, Balances...
-
IT Support Analyst
hace 1 semana
Barcelona, Barcelona, España coty A tiempo completoIT SUPPORT ANALYST - BARCELONAWe are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.RESPONSIBILITIESWe are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be responsible...
-
HR Analyst
hace 1 mes
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the...
-
HR Analyst
hace 3 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the...