French Customer Service Permanent Contract

hace 4 días


Madrid, España Page Personnel España A tiempo completo

Gestión de incidencias postventa, quejas y reclamaciones en francés y español a través de diferentes medios (teléfono, chat, WhatsApp, mail...)
- Revisión de opiniones y respuestas públicas en distintos medios.
- Gestión de proveedores.
- Análisis de la calidad de servicios

French Customer Service Permanent Contract|Empresa sector turismo
- Nível Bilingüe o Nativo de Francés
- Español Alto
- Inglés Fluido
- Experiência previa en gestión de incidencias o reclamaciones
- Disponibilidad de incorporación el 13 de Junio

Empresa reconocida del sector turismo
- Contrato Indefinido
- Jornada inicial 35h semanales, al poco tiempo, puedes pasar a completa
- Ciclo 2 semanas días trabajados de la semana, en dos semanas, 4 días, 2 de ellos son fin de semana, libras ej. Martes y miércoles y el siguiente sábado y domingo, 4 días de libranza de cada 2 semanas.
- Sueldo 15.675€ (1.300€/mes) + 1.050€ a 1.200€ por días festivos trabajados,(puede variar si te toca algún festivo más o menos en tu rotación, se van incluyendo a mes vencido) + hasta1.600€ al año por consecución de objetivos (pago trimestral),se dividen en bloques trimestrales de hasta 400 por trimestre, dejando el 1º trimestre de adaptación sinobjetivos.
- Turno fijo de mañana 7 horas, entrada 8h a 15h ó 9h a 16h
- 20% descuento de empleados
- Clases de inglés voluntarias, gratis.
- Plan de formación interno
- Clases de Yogagratis
- Copago de gimnasio
- 24 días laborables de vacaciones al año
- Trabajo presencial, Oficina bien comunicada centro de Madrid, zona de Sol.
- Fines de semana teletrabajan, algo temporal que será revisable

Empresa reconocida del sector turismo, se encuentra en búsqueda de dos perfiles con francés nativo o bilingüe para formar parte de su proyecto.

1 Perfil Customer Service de Postventa y 1 Perfil encargado de gestionar las opiniones de los usuarios en las diferentes plataformas.

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