Customer Service Agent with High Level of Danish
hace 4 meses
**Our Client**
Through research, development, and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.
**We Care**:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
**We´re Curious**:Proactive approach to problem-solving and a “can do” attitude.
**We Achieve Together**:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
**What you’ll be doing?**
- Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
- Delivering exceptional, client-centered resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a **_brand ambassador._**
**Requirements**:
**What are we looking for?**
- Fluent level of **Danish** with exceptional grammar and spelling skills
- High level of **English **(Both written and spoken)
- A genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- Professional outlook and proactive approach to problem-solving
**Benefits**
**What do we offer?**
- **Contract**:Temporary (3 months)
- **Part-Time**: (20 hours/week)
- **Working days/hours**:Monday to Friday - 11:00 am to 15:00 pm
- **Salary**: €8,993 gross per year
- **Bonus**: Additional incentives for top performers
- **Holidays**: 24 days holiday per year
- **Paid bank holidays + 1 extra day in lieu**:
- **Hybrid**:Working from the office 3 days per month / or for client visits / Training / the rest working from home
- **Training**: 2 weeks / Monday to Friday / full-time / from the office
- **Start date**:ASAP
- **Office Location**:Barcelona, La Sagrera
**Other benefits**:
- Best-in-class **people engagement activities** and programs
- Ongoing **training and development **and an opportunity for you to cultivate a new and exciting career in a high-growth environment
- **Employee Assistance Program** - Free, confidential, and impartial guidance and support
- **Employee Benefits Club** - a wide range of exclusive perks and rewards as a valued member of our organisation
- Option to sign-up for **Discounted Private Health Insurance**:
- **Referral Program - **Bring a Friend and get a Referral bonus
- Access to **LinkedIn specialised training & courses**
**Who we are**
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
**#wecare #wearecurious #weachievetogether
-
Customer Service Representative with High Level of Danish
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Our ClientOur client is a leading manufacturer of...
-
Customer Service Representative with High Level of Danish
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions to clients worldwide.Our ClientOur client is a leading manufacturer of...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish fluency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.Key...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish fluency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.Key...
-
Customer Service Agent with a Native Level of Danish
hace 4 meses
Barcelona, España Talent Search People A tiempo completoOur client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! Tareas **As a Customer Service Agent, your responsibilities include**: - Assisting customers with installations and new settings of their terminals - Troubleshooting reported issues - Maintaining...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...
-
Customer Service Agent with a Native Level of Danish
hace 4 meses
Barcelona, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico Long-term contract Barcelona, Spain Full-time Competitive salary - Incorporación inmediata **¿Dónde trabajarás?**: Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! **¿Qué harás?**: -...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a well-known company with a portfolio of trusted...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a well-known company with a portfolio of trusted...
-
Customer Service with a Native Level of Danish
hace 4 meses
Barcelona, España Talent Search People A tiempo completoOur client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona! Tasks **As a Customer Service Agent, your responsibilities include**: - You will be assisting customers with installations and new settings of their terminals - You will be troubleshooting...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...
-
Barcelona, España Cpm International A tiempo completo.Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.We celebrate diversity and welcome everyone, embracing unique styles. Our...
-
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.We celebrate diversity and welcome everyone, embracing unique styles. Our...
-
Barcelona, Barcelona, España CPM A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of hygiene, health, and...
-
Barcelona, Barcelona, España CPM A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of hygiene, health, and...
-
Barcelona, España Cpm International A tiempo completo.Who we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
-
Barcelona, Barcelona, España Cpm International A tiempo completo{"title": "Customer Service Representative", "description": "At CPM International, we're passionate about delivering exceptional customer service to our clients worldwide. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Handle customer inquiries via phone, email, chat, and social...
