Customer Service Representative with High Level of Danish Language Skills

hace 2 semanas


Barcelona, Barcelona, España CPM A tiempo completo

About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

Our Client

Our client is a leading manufacturer of hygiene, health, and nutrition products, trusted by consumers worldwide for generations. As a Customer Support Agent, you will handle customer inquiries and strive for first-contact resolution, working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional manner.

Key Responsibilities

  • Work collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional manner
  • Analyse customer problems and offer individual solutions
  • Offer an omnichannel service to consumers via various communication channels
  • Develop a sound understanding of the products and services offered by our client
  • Embody our company values and act as a brand ambassador

Requirements

What skills and experience will you bring to us?

  • A fluent level of Danish with exceptional grammar and spelling skills
  • A high level of English (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive customer interactions with empathy
  • Strong administrative skills with a keen eye for detail
  • A professional outlook and proactive approach to problem-solving

Benefits

What do we offer?

  • A temporary contract with a 1-month probation period
  • A part-time schedule of 20 hours per week
  • A hybrid work arrangement with 3 days per month at the office and the rest working from home
  • Top performance incentives
  • Best-in-class people engagement activities and programs
  • Ongoing training and development opportunities
  • Employee Assistance Program and Employee Benefits Club


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish language proficiency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and...


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    {"title": "Customer Service Representative", "description": "At CPM International, we're passionate about delivering exceptional customer service to our clients worldwide. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Handle customer inquiries via phone, email, chat, and social...


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    {"title": "Customer Service Representative", "description": "At CPM International, we're passionate about delivering exceptional customer service to our clients worldwide. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Handle customer inquiries via phone, email, chat, and social...


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    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a well-known company with a portfolio of trusted...


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    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a well-known company with a portfolio of trusted...


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    About Cpm InternationalCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets.We specialize in customer service, sales, and technical support solutions for clients worldwide, focusing on delivering high-quality service and exceeding customer...


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    About Cpm InternationalCpm International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets.We specialize in customer service, sales, and technical support solutions for clients worldwide, focusing on delivering high-quality service and exceeding customer...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative with a high level of Danish fluency to join our team at CPM International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients across various channels, including telephone, email, chat, and social media.Key...


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  • Barcelona, Barcelona, España CPM International A tiempo completo

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeCPM International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a multilingual environment.Key...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeCPM International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a multilingual environment.Key...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...


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    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on delivering exceptional customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a leading manufacturer of...