Client Success Manager

hace 6 días


En remoto, España Lytx A tiempo completo

Why Lytx:
At Lytx we are passionate about our work and inspired to help make our roadways safer. Serving as the main point of contact for Lytx clients, the Client Success Manager (CSM) is responsible for managing assigned Clients throughout the client lifecycle, from deployment through renewal. The CSM works closely with our Client to understand their business and safety objectives, then designs a program solution that best meets their needs. The CSM will educate the client on best practices, as well as focus on change management and user adoption. This role is best suited for someone who thrives in a fast-paced environment, loves building relationships, helping others and solving problems, while working cross-functionally to ensure program success. This position plays a crucial role in ensuring our Customers are happy and stay a long-term partner who implements our products across their entire fleet.

You’ll Get To:
- Develop and execute a customized Program Management Plan to meet Clients’ safety program objectives- Be the main point of contact for the Client from deployment through to renewal- Build strong relationships resulting in high levels of client engagement with assigned accounts- During deployment responsible for designing and configuring the platform to meet the unique needs of the client and ensure it helps to solve their problems-
- Work with cross-functional teams to ensure smooth execution of installations, training and customer support- Create and deliver effective onsite and web-based training and best practice presentations- Present data analytics highlighting program performance and financial metrics to executive level clients- Provide day-to-day support to Safety Leaders- Partner with Account Team on expansion opportunities and renewal efforts- Serve as a point of escalation for Client issues- Responsible for delivering high levels of customer satisfaction- Assist in managing or leading special projects as needed- Perform other duties, as assigned

Got the following? Let’s talk- Bachelor’s degree, or equivalent years of experience desired- 3 - 5 years’ experience in an account management role within a fast-paced, commercial products or SaaS environment- Demonstrated success in managing post-sales long term relationship with client(s)- Experience working with all levels of an organization- Aptitude for numbers and expert skills with Microsoft Excel- Ability to effectively present key performance metrics to executive level clients- Great organizational skills for customer and product information- Excellent written and verbal communication skills, particularly strong persuasion and negotiation skills- Strong technical acumen; ability to learn technical products quickly and work effectively with both technical and non-technical teams.- Demonstrated success managing complex projects- Experience with managed services, trucking, and fleet industry is highly preferred- Ability to travel 10-15%

Innovation Lives Here

You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.

Together, we help save lives on our roadways.

Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.


  • Client Success Manager

    hace 2 días


    En remoto, España CitrusAd A tiempo completo

    Company Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that’s refreshing! In...


  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...


  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world of work. In your role, you will work closely with our largest enterprise customers. You will be responsible for managing the complete talent flow for dedicated customers and you will be...


  • En remoto, España TalentTECH A tiempo completo

    **Customer Success Manager/Client Success Manager/ Technical Account Manager/ Engagement Manager/ Customer Success Partner/Strategic Account Manager - SaaS, remote role** My client is a SaaS, well funded AI driven marketing software vendor: - headquarters in the US and UK and offices across Europe and the US - just secured over $165M in funding - over 190...


  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...


  • En remoto, España Hubtype A tiempo completo

    At Hubtype, we're on a mission to revolutionize the way companies communicate with their customers on messaging apps like Whatsapp and Telegram. We provide innovative tools and solutions that enable businesses to build better relationships with their customers through seamless and personalized conversations. We're growing rapidly and looking for a talented...


  • En remoto, España Trellix A tiempo completo

    **_Role Overview:_** The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and...


  • En remoto, España Autodesk A tiempo completo

    Job Requisition ID # - 24WD76990 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...


  • En remoto, España SailPoint A tiempo completo

    The Customer Success Manager is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping our clients achieve success through the use of SailPoint’s...


  • En remoto, España Aspire Software A tiempo completo

    **Senior Customer Success Manager - Remote - Spain** **We’re currently looking for a Senior Customer Success Manager to join our growing team at VSN!** **Here is a little window into our company**: Founded in 1990, VSN is an end-to-end software solution for the broadcast industry helping customers better manage and automate the entire media lifecycle,...


  • En remoto, España Eturnity AG A tiempo completo

    ¡Bienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...


  • En remoto, España Autodesk A tiempo completo

    Job Requisition ID # - 24WD76992 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...


  • En remoto, España Medical Web Experts A tiempo completo

    Medical Web Experts is a leading provider of mobile apps, custom programming, website design, content, and marketing for the healthcare industry. We believe in making great technology for a better patient experience, and in helping our clients meet their goals. We are now looking to bring on board a Customer Success Manager to join our team! This position...


  • En remoto, España Improvado A tiempo completo

    Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of...


  • En remoto, España Graphite A tiempo completo

    Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact— it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We...


  • En remoto, España isolutions A tiempo completo

    Are you driven by the pursuit of exceptional client experiences within the dynamic field of IT? Take the next step in your career by joining our team, where you'll have the opportunity to showcase your expertise and innovation in a role dedicated to exceeding client expectations. In the role of Customer Success Manager, you'll have the opportunity to broaden...


  • En remoto, España Improvado A tiempo completo

    **Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...


  • En remoto, España NIVIMU A tiempo completo

    **Hola, Hola !,** ¿Eres experto en Atención al Cliente? ¡En Nivimu te necesitamos! **Pero antes de nada ** **¿Quienes somos? ** En Nivimu hemos creado una aplicación que integra todo lo necesario para la gestión 360º de los departamentos de recursos humanos. Proporcionamos datos estructurados para la creación de reportes avanzados y BI. Ahorramos...


  • En remoto, España Paradox A tiempo completo

    **Wait a minute.** **Deep inside you are looking for a new adventure with** - ** Freedom**: feeling free to work remotely or hybrid and being trusted to deliver - ** Ambition**: growing up surrounded by smart colleagues driven to create something big - ** Impact**: contributing to transform people lives at scale and feel your own impact in the...


  • En remoto, España Babel Profiles S.L A tiempo completo

    Are you a committed, proactive, and organized person with a sales-driven and customer focused approach and a nose for new business opportunities? Then you should keep reading because this could be the job you always dreamed of! Our client, a fast-growing German company, implements a fast, professional and reliable service that provides all the tools a...