Student Success Manager
hace 6 meses
**Wait a minute.**
**Deep inside you are looking for a new adventure with**
- ** Freedom**: feeling free to work remotely or hybrid and being trusted to deliver
- ** Ambition**: growing up surrounded by smart colleagues driven to create something big
- ** Impact**: contributing to transform people lives at scale and feel your own impact in the company
**And you deserve it because**:
- **You've got a real talent for making online communities highly engaged**. You know just how to pull people in and make them feel like they're part of something special.
- **You're not just managing a platform; you're there for the students**, making their journey through our educational content as smooth and engaging as possible.
- **You've got a knack for numbers and a passion for diving into the data.** Tracking engagement and satisfaction isn't just routine—it's how you pinpoint exactly what our community needs to keep thriving.
You also happen to want to use your experience as an awesome Community Manager or Customer Success Manager to contribute to impacting the lives of thousands of people?
Then this job might be for you
**This is a full-time position, carried out from our beautiful offices in Dubai, Lisbon, or from the comfort of your couch Native or bilingual level in French is required and fluency in English as well.**
**But maybe YOU WONDER WHAT’S OUR STORY ?**:
At Paradox, we are convinced that people do not want “just a job” anymore.
We are all craving to have an impact through our professional journey. Some want to start their own venture, some want to become an intrapreneur in their current organization, some others just want their day-to-day tasks to have more meaning.
**PARADOX HAS ONE GOAL: TO EMPOWER PEOPLE AND ORGANIZATIONS TO LIVE THEIR TRUE AMBITIONS.**
But where do we start?
If you have an interest in personal development, you probably already know that:
- Making things happen is a real struggle when you don’t know what truly inspires you and how to get there ;
- Available resources are either boring or full of crazy unsubstantiated theories.
It needs to change, and we’re here to make it happen
**️ OUR AMBITION IS TO MAKE SUCCESS THE ONLY POSSIBLE OUTCOME FOR OUR CLIENTS (WHATEVER SUCCESS MEANS FOR THEM), BY CRAFTING INNOVATIVE & CAPTIVATING BREAKTHROUGH EXPERIENCES.**
In other words, we want to make personal growth **as entertaining as watching Netflix.**
How, you might be wondering?
- We travel the world and surround ourselves with **top entrepreneurs** _(Richard Branson - Founder of Virgin, Marc Simoncini - Founder of Meeting, Fred Mazzella - Founder of BlablaCar)_, **world** **athletes** _(Frederick Bousquet - World record in 50m free swimming, Frank Leboeuf - WorldCup Footballer)_, and **artists** _(Gad Elmaleh - Comedian, Barry Osborne - Producer of Lord of the Rings and Matrix)_ ;
- We reverse engineer their **strategies for achieving success** and lean on the **latest researches** about neuroscience ;
- We deliver trainings & educational contents around Power Skills (critical thinking, productivity, leadership, public speaking, coaching, stress management, etc.), **self-growth and performance**, through a balanced set of **e-learning programs, events and edutainment videos**.
From one well-known Founder to a team of +50 people today (and counting), this approach has paid off and enabled us to exceed 2 million followers on social networks, and to have thousands of people attending our online events and training courses.
**TOGETHER, WE ARE DRIVEN BY ONE DREAM**:
- Helping 100 000 people achieve their dream and display their pictures on what we call the “100 000 dreams wall” ;
- Giving our clients access to constant personal growth by reinventing their learning experience ;
- Have Will Smith and Richard Branson in our next documentary.
**And that’s where you come in.**
**YOUR MISSION**:
As the Student Success Manager for our coaching school,** you will be responsible for ensuring the overall satisfaction, engagement, and success of our students.**
Your primary focus will be on providing support and guidance to **enhance the student experience**, while fostering a positive and collaborative learning environment within our community platform.
**YOUR 5 MAIN MISSIONS**:
**1- Streamline Onboarding**:
- Craft an onboarding process that's not just welcoming but also ensuring students know what it takes to succeed here.
- Keep refining the process based on real student feedback and the latest in educational best practices.
**2- Proactive Student Support**:
- Be the go-to person for students facing issues, providing solutions that enhance their learning experience.
- Collaborate with our trainers, customer support and other team members to ensure students always have access to necessary resources and support services.
- Regularly collect student feedback, looking for actionable insights to improve their experience.
- Use that feedback to make real changes tha
-
Customer Success Manager
hace 8 meses
En remoto, España Recruit4Work S.L. A tiempo completoFor our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...
-
Customer Success Manager
hace 7 meses
En remoto, España Recruit4Work S.L. A tiempo completoFor our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world of work. In your role, you will work closely with our largest enterprise customers. You will be responsible for managing the complete talent flow for dedicated customers and you will be...
-
Customer Success Manager
hace 6 meses
En remoto, España Hubtype A tiempo completoAt Hubtype, we're on a mission to revolutionize the way companies communicate with their customers on messaging apps like Whatsapp and Telegram. We provide innovative tools and solutions that enable businesses to build better relationships with their customers through seamless and personalized conversations. We're growing rapidly and looking for a talented...
-
Customer Success Manager
hace 6 meses
En remoto, España Trellix A tiempo completo**_Role Overview:_** The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and...
-
Customer Success Manager, Construction
hace 6 meses
En remoto, España Autodesk A tiempo completoJob Requisition ID # - 24WD76990 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...
-
Customer Success Manager, Construction
hace 6 meses
En remoto, España Autodesk A tiempo completoJob Requisition ID # - 24WD76992 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...
-
Customer Success Manager
hace 6 meses
En remoto, España Improvado A tiempo completoImprovado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of...
-
Senior Customer Success Manager
hace 6 meses
En remoto, España Aspire Software A tiempo completo**Senior Customer Success Manager - Remote - Spain** **We’re currently looking for a Senior Customer Success Manager to join our growing team at VSN!** **Here is a little window into our company**: Founded in 1990, VSN is an end-to-end software solution for the broadcast industry helping customers better manage and automate the entire media lifecycle,...
-
Customer Success Manager
hace 6 meses
En remoto, España Graphite A tiempo completoGraphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact— it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We...
-
Senior Customer Success Manager
hace 5 meses
En remoto, España Improvado A tiempo completo**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...
-
Customer Success Manager
hace 6 meses
En remoto, España Eturnity AG A tiempo completo¡Bienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...
-
Customer Success Manager
hace 6 meses
En remoto, España isolutions A tiempo completoAre you driven by the pursuit of exceptional client experiences within the dynamic field of IT? Take the next step in your career by joining our team, where you'll have the opportunity to showcase your expertise and innovation in a role dedicated to exceeding client expectations. In the role of Customer Success Manager, you'll have the opportunity to broaden...
-
Manager, Customer Success Managers Emea
hace 6 meses
En remoto, España GitLab A tiempo completoThe GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab. The Customer Success Management (CSM)...
-
Customer Success Manager
hace 8 meses
En remoto, España Push Technology A tiempo completo**Responsibilities of the role**: - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - Mediate between clients and the organization. - Handle and resolve customer requests and complaints. - Minimize...
-
Enterprise Customer Success Manager B2B
hace 6 meses
En remoto, España Adspert GmbH A tiempo completoDie** **Adspert GmbH** bewirbt sich bei dir als** kollegialer und familienfreundlicher Arbeitgeber aus Berlin**. Mit der Hilfe unserer **30 Adspertees** haben wir** Europas führenden Lösungsanbieter für Gebots-Management entwickelt**. Mehr als **300 Marken** und Agenturen** weltweit **vertrauen unserer Technologie**, um ihre Werbeleistung über **Amazon,...
-
Success Manager
hace 6 meses
En remoto, España Sprinklr A tiempo completoSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...
-
Senior Customer Success Manager, Enterprise
hace 5 meses
En remoto, España Semrush A tiempo completoHi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our **Senior Customer Success Manager, Enterprise Solution role** for those who are goal and success-oriented. **Tasks in the role**: - Acting as a “Player / Coach” and using your...
-
Customer Success Manager
hace 6 meses
En remoto, España instagrid A tiempo completoWe are growing. Will you be part of our journey? At Instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU! To continue our success story, we are expanding our Sales Team. As a Customer Success Manager (f/m/d) for Spain (North), you'll be the...
-
Customer Success
hace 6 meses
En remoto, España Holded A tiempo completo**Join the team. Make an impact.** At **Holded**, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple. To create cutting-edge products that meet the needs of the sector, talent is...
-
Customer Success Manager
hace 6 meses
En remoto, España Eturnity AG A tiempo completoBienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...