Customer Success Manager
hace 8 meses
For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world of work. In your role, you will work closely with our largest enterprise customers. You will be responsible for managing the complete talent flow for dedicated customers and you will be measured on the success of your customers.
Tasks
- As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers.
- Leading the implementation of new enterprise clients involves overseeing solution design through to the actual go-live.
- Success measurement is achieved through analyzing funnels, and proactive measures are taken to enhance client performance.
- Clients benefit from your insights on market trends and your guidance in running successful programs.
- Your proficiency in building and expanding relationship networks extends both internally and with clients.
- Active participation in management meetings is essential to discuss the status of clients and strategize accordingly.
- Experience in an HR or HR software environment.
**Requirements**:
- Completion of a master’s degree/MBA or an equivalent qualification is required, coupled with practical work experience, preferably in HR Tech, within roles such as customer success manager, account manager, or delivery manager.
- A high proficiency in English is a prerequisite for the role.
- Excellent working knowledge of MS Office, particularly Excel and PowerPoint, is expected.
- Demonstrating strong communication and presentation skills, along with confidence in interactions across all levels of the company hierarchy, is essential.
- The work style should be detail-oriented, efficient, reliable, and performance-ready.
- Marked pragmatism and solution-oriented approaches are distinctive features, coupled with the ability to work both independently and as part of a team.
- Contribution to team spirit is evident through strong analytical reasoning skills, curiosity, and a passion for tackling new challenges.
- Experience in Experience in an HR or HR software environment. is a MUST
- Experience in ATS or an MSP
- We looks for someone with experience in following up on the risks and complaints/suggestions of the clients.
**Benefits**:
- The opportunity for professional and personal growth within an innovative, high-performing and fast-moving company with flat hierarchies
- Working alongside an experienced, successful, international and lovely team
- An ideal environment in which to grow with a successful start-up and learn about the online working industry
- Competitive salary and very attractive office in the heart of Berlin (Kreuzberg)
- Drinks and company lunch
- Experience in HR is a MUST
-
Customer Success Manager
hace 8 meses
En remoto, España Recruit4Work S.L. A tiempo completoFor our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...
-
Customer Success Manager
hace 6 meses
En remoto, España Hubtype A tiempo completoAt Hubtype, we're on a mission to revolutionize the way companies communicate with their customers on messaging apps like Whatsapp and Telegram. We provide innovative tools and solutions that enable businesses to build better relationships with their customers through seamless and personalized conversations. We're growing rapidly and looking for a talented...
-
Customer Success Manager
hace 6 meses
En remoto, España Trellix A tiempo completo**_Role Overview:_** The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and...
-
Customer Success Manager, Construction
hace 6 meses
En remoto, España Autodesk A tiempo completoJob Requisition ID # - 24WD76990 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...
-
Customer Success Manager
hace 6 meses
En remoto, España Improvado A tiempo completoImprovado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of...
-
Customer Success Manager
hace 6 meses
En remoto, España Eturnity AG A tiempo completo¡Bienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...
-
Senior Customer Success Manager
hace 6 meses
En remoto, España Aspire Software A tiempo completo**Senior Customer Success Manager - Remote - Spain** **We’re currently looking for a Senior Customer Success Manager to join our growing team at VSN!** **Here is a little window into our company**: Founded in 1990, VSN is an end-to-end software solution for the broadcast industry helping customers better manage and automate the entire media lifecycle,...
-
Customer Success Manager, Construction
hace 6 meses
En remoto, España Autodesk A tiempo completoJob Requisition ID # - 24WD76992 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...
-
Customer Success Manager
hace 6 meses
En remoto, España Graphite A tiempo completoGraphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact— it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We...
-
Customer Success Manager
hace 8 meses
En remoto, España Push Technology A tiempo completo**Responsibilities of the role**: - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - Mediate between clients and the organization. - Handle and resolve customer requests and complaints. - Minimize...
-
Senior Customer Success Manager
hace 6 meses
En remoto, España Improvado A tiempo completo**Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...
-
Manager, Customer Success Managers Emea
hace 6 meses
En remoto, España GitLab A tiempo completoThe GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab. The Customer Success Management (CSM)...
-
Customer Success Manager
hace 6 meses
En remoto, España isolutions A tiempo completoAre you driven by the pursuit of exceptional client experiences within the dynamic field of IT? Take the next step in your career by joining our team, where you'll have the opportunity to showcase your expertise and innovation in a role dedicated to exceeding client expectations. In the role of Customer Success Manager, you'll have the opportunity to broaden...
-
Senior Customer Success Manager, Enterprise
hace 6 meses
En remoto, España Semrush A tiempo completoHi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our **Senior Customer Success Manager, Enterprise Solution role** for those who are goal and success-oriented. **Tasks in the role**: - Acting as a “Player / Coach” and using your...
-
Customer Success
hace 7 meses
En remoto, España Holded A tiempo completo**Join the team. Make an impact.** At **Holded**, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple. To create cutting-edge products that meet the needs of the sector, talent is...
-
Customer Success Representative
hace 6 meses
En remoto, España Selectjoob A tiempo completo**Descripción del puesto**: Desde **Selectjoob**, estamos colaborando con una solución integral que gestiona los pedidos de las ventas, las campañas de envíos masivos y la distribución a las almacenes, para ahorrar tiempo y dedicarse al core del negocio. Buscamos un/a **Customer success representative **que se encargue de asegurar la satisfacción y...
-
Customer Success Manager
hace 7 meses
En remoto, España Crisalix LABS, SLU A tiempo completo**About the role**: We are looking for a Customer Success Manager for LATAM from Mexico City (Working LATAM office Hours) and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you...
-
Customer Success Manager
hace 7 meses
En remoto, España Crisalix LABS, SLU A tiempo completo**About the role**: We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our...
-
Associate Customer Success Manager
hace 6 meses
En remoto, España Hashicorp A tiempo completo**About the role...** The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption and value, via delivering onboarding, consumption & risk mitigation workstreams. You will do this by understanding customer goals and the outcomes prescribed to achieve these goals with the product(s) purchased. **In this role you can...
-
Technical Customer Success Manager
hace 6 meses
En remoto, España Hashicorp A tiempo completo**About the role...** The Technical Customer Success Manager (TCSM) is accountable for achieving and sustaining adoption and value, via delivering onboarding, consumption & risk mitigation workstreams. You will do this by understanding customer goals and the outcomes prescribed to achieve these goals with the product(s) purchased. **In this role you can...