English Speaking

hace 4 meses

Malaga, España Webhelp A tiempo completo

**Location**
- Málaga, Spain**Language**
- English***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an **English speaking -** **Program Manager **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract: 39 hours/week: Monday - Friday from 09:00 to 18:00.- Competitive salary and performance bonus.
- Great office location in Benalmadena.
- Friends hunting (referral) bonus.
- Full paid training about the company and the project you will be working on.
- Career development program and specialized courses.
- Opportunities for a career abroad through the Webhelp International Mobility Program.

**What you’ll experience at Webhelp**

As a **Program Manager** in our team, you will:

- Be responsible for the overall site sales forecast while running all operations at the site.
- Lead a team of sales managers to exceed client targets, achieve business goals, maintain compliant operations and deliver optimal customer experience.
- Oversee the performance of key sales functions, provide guidance and assistance in the execution of functional responsibilities, help set objectives and achieve established goals.
- Review, understand and take action regarding sales and productivity results on a weekly and monthly basis.
- Take full ownership and ensure operational excellence in order to improve all processes, identify process gaps or inefficiencies, and recommend solutions, and contribute to the implementation of those solutions.
- Identify and communicate local market needs and drive issues to resolution, minimizing impact of potential issues as they arise.
- Coach, train & evaluate team leaders to monitor their teams daily & weekly performance. Regular interaction with client stakeholders, marketing, and OCP to maintain rhythm of business. Weekly, Monthly, and Quarterly Business Review with client stakeholders to report performance, insights, outlook, and help wanted for current and future quarters. Prepare sales analysis, reports and suggest improvements for internal & external management.
- Execute quick technical feasibility assessments and proposal developments for the customers identified solutions.
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both our client and competitor.
- Plan & execute incentive plans & team activities within the allocated budget.
- Maintain an open-communication culture for the team to share their ideas, challenges & perceptions. Weekly call with reporting manager to understand and identify best practices to achieve set goals. Ability to understand the challenges within the assigned territory and create strategies to address them appropriately.

**We’ll be a great match if you**:

- Are native and proficient in English.
- Have winimum 10 years of technology related sales or business development experience.
- Possess 4+ years of program management experience with proven track record of successfully leading teams of 20+ people including 4+ Sales Managers. Familiarity with modern sales techniques and tools preferred.
- Have superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve.
- Come with experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads.
- Have general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately.
- Share our values of commitment, unity, integrity, recognition, and WOW.

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-003213-1-EMEA

  • Country Manager, English Speaking

    hace 5 meses

    Malaga, España AW Artisan A tiempo completo

    We are looking for a native English country manager for our English speaking customers across Europe. You will be dealing mainly with our european customers, managing sales and logistics administration. AW Artisan is passionate about gifts! Based in Malaga, for over 20 years we've been supplying wholesale gifts and making bathroom, aromatherapy and home...

  • English Speaking Inside Sales Representative

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Sales** **Location** - Málaga, Spain**Language** - English*** **Description**: **English Speaking Inside Sales Representative** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** English Speaking Inside Sales...

  • English/spanish-speaking Trainer

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at** Concentrix** **+ **Webhelp** **and work with energetic people who strive to enjoy every day. We are looking for an **English/Spanish-speaking Trainer** to join our exciting projects, with leading brands...

  • English Speaking Client Manager for Singapore

    hace 5 meses

    Malaga, España Patrique Mercier Recruitment A tiempo completo

    **_Join our customer service team for Singapore Airlines, one of the world’s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!_** In collaboration with **Singapore Airlines**, one of the most respected travel brands around the world, we are looking for a Dutch-speaking **flight ambassador** ready to...

  • English Speaking

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us?** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **English** **speaking - Account Manager** to join our exciting projects, with leading brands...

  • English Speaking Sales Manager

    hace 4 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **English speaking - Sales Manager** to join our exciting projects, with leading brands from...

  • English Speaking

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Sales** **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for **English speaking - Inside Sales Representatives** to join our exciting projects, with...

  • English Speaking Sales Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an** English Speaking Sales Manager **to join our exciting projects, with leading brands from tech,...

  • English Speaking Engagement Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Sales** **Location** - Málaga, Spain**Language** - Arabic*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** English Speaking Engagement Manager - ISV **to join our exciting projects, with leading...

  • English Speaking

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **English speaking - Junior Operations Manager** to join our exciting project. **What we offer...

  • English Speaking Cloud Solutions Architect

    hace 4 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for **English speaking - Cloud Solutions Architect **to join our exciting projects, with leading brands...

  • QA & Training Manager (English)

    hace 5 meses

    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an experienced English-speaking QA & Training Manager to join their team. Position: QA & Training Manager (English) Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Provide a...

  • Patient Services Executive

    hace 5 meses

    Malaga, España Better2Know A tiempo completo

    Better2Know is a multi-award winning global provider of private Sexual Health Testing services. Established in 2011, the company has grown quickly and is now providing thousands of tests a year for STIs throughout the United Kingdom, Spain, the Republic of Ireland, South Africa, Australia, the Middle East, and many other countries around the world. All of...

  • German Speaking Customer Service Agent to Malaga

    hace 5 meses

    Malaga, España Global Career A tiempo completo

    Are you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...

  • Dutch Speaking Travel Agent

    hace 5 meses

    Malaga, España Patrique Mercier Recruitment A tiempo completo

    **Hey there, budding travel enthusiasts!**: Ever dreamed of a job where your love for travel and Dutch language skills can come together? Well, we've got something for you! We're on the lookout for a Dutch Speaking Travel Agent to join us in sunny Malaga. Think you're cut out for it? Read on! **Role Description**: As a Dutch Speaking Travel Agent, you'll be...

  • Sales Manager

    hace 5 meses

    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment has partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for an English-speaking Sales Manager able to drive sales through team coaching and leadership. Position: Sales Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary +...

  • French Speaking Customer Service Agent to Malaga

    hace 5 meses

    Malaga, España Global Career A tiempo completo

    Are you a master of language, fluent in French at the accomplished C1/C2 level, and proficient in English at the B2 tier? Does your passion for exceptional customer service burn bright? Consider joining our esteemed team in the enchanting locale of Malaga, Spain, as a French-speaking Customer Service Agent. **Responsibilities**: - Resolve customer...

  • Hungarian Speaking Recruiter

    hace 5 meses

    Malaga, España Patrique Mercier Recruitment A tiempo completo

    Hello there! We're on the lookout for a Hungarian Speaking Recruiter who's ready to dive into the exciting world of human resources. In this role, you'll be in the driver's seat of sourcing top talent and helping them find their dream jobs in some of the hottest industries in Europe. From aviation to social media, finance to gaming, and healthcare to retail...

  • Account Manager Danish Speaking

    hace 5 meses

    Malaga, España KGR A tiempo completo

    We are recruiting for an international a Danish speaking Account Manager for their Málaga office. **DUTIES AND RESPONSIBILITIES**: Manage partner forecasting/partners performance by tracking tools Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal rate Responsible for a portfolio of...

  • Account Manager Norwegian Speaking

    hace 5 meses

    Malaga, España KGR A tiempo completo

    We are recruiting for an international a Norwegian speaking Account Manager for their Málaga office. **DUTIES AND RESPONSIBILITIES**: Manage partner forecasting/partners performance by tracking tools Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal rate Responsible for a portfolio...