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English/spanish-speaking Trainer

hace 3 meses

Malaga, España Webhelp A tiempo completo

**Location**
- Málaga, Spain**Language**
- English***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at** Concentrix** **+ **Webhelp** **and work with energetic people who strive to enjoy every day.

We are looking for an **English/Spanish-speaking Trainer** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you´re experience with us

**Your benefits**:

- Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00
- Competitive salary and performance bonus
- Restaurant card
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

As a **Trainer** in our team, you will:

- Create and deliver efficient Sales Trainings for B2B sales teams
- Drive the Curriculum, content preparation and delivery for the new B2B programs
- Identify areas of improvements for the teams, collaborate closely with with B2B operational leads
- Ensure an equal level of training to all participants
- Create knowledge assessments and take actions based on results
- Maintain the relevant admin/reporting documentation, drive the analytical actions to measure knowledge
- Work together with Training manager on implementing local initiatives and programs
- Support in the delivery of other transversal trainings

We’ll be a great match if you:

- Have a native level of Spanish with advanced English
- Come with outstanding interpersonal skills, presentation and communication abilities as well
- Possess experience as a Trainer
- Have strong business acumen and commercial mindset
- Come with a high interest for Sales and B2B environment
- Can handle unique situations confidently, to solve problems effectively by analyzing relevant information

**If this sounds like you, join us**

**Who we are**
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

**We are** an equal-opportunity employer