Business Development

hace 4 días

Madrid, España Santander A tiempo completo

Business Development & Partnerships Sr Analyst - Commercial (Openbank)

Madrid, Spain

**WHAT YOU WILL BE DOING**

**Business Development & Partnerships Sr Analyst - Commercial (Openbank)**

We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology. We work in a start-up format, using agile methodologies to take our customers' experience to the next level. In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.

Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.

We are a flexible and fast adapting team currently working remotely most of the time using all kinds of communication tools - we’ve barely noticed the change

**Mission and responsibilities**:
As a Business Development & Partnerships Analyst, you will participate in the increase of customer’s engagement and cross selling.

The main tasks of this position will be the following:

- New promotions definition and execution (including communication plan) for Spain, Nederland, Germany and Portugal customers.
- Reporting, elaboration and analysis for communications and business metrics.
- Analysis of trends and tracking of competitors. New mechanics and rewards proposals.
- Support for Customer Care department in the incidents management and proposal of process improvement to diminish contacts and improve customer experience.
- Active participation in the strategic projects of Openbank.
- Identifying and defining new opportunities to improve processes, commercial actions and customer communications.
- Working with other teams within the Business, Data Science, and Marketing departments to define new promotions and audiences and monitor results.

**To be successful in the role you must have**:

- +5 years of experience in a similar role.
- Bachelor or Master’s degree in Business Administration, Marketing, Economics or similar fields.
- Customer communications calendar and Budget control.
- Experience with Adobe Campaign or a similar tool (Salesforce, etc.).
- Experience working in Marketing, Business Development or CRM departments in tech or FMCG companies.
- Having a good knowledge of banking sector or financial products will be a plus

**What do we offer?**:

- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events (virtual at present).

Would you like to grow with us? Join our team
- Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.- We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.-
**WHAT WE ARE LOOKING FOR**

EXPERIENCE

EDUCATION

COMPETENCIES

Actively Collaborate (Strength), Brings Passion (Strength), Embrace Change. (Strength), Keep Promises (Strength), Show Respect (Strength), Supports People (Strength), Talk Straight (Strength), Truly Listen (Strength)

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