Assistant Manager Business Delivery Support

hace 3 semanas

Madrid, España International Air Transport Association (IATA) A tiempo completo

Employment Type: Permanent
Contract Duration:
About the team you are joining

Reporting to the Senior Manager Product Development & Planning you will be responsible for supporting the Business Delivery to the different customers and users of products and services within the Payment Facilitation Solutions Portfolio, which includes IATA Financial Gateway (IFG), iiNET and TASF. You will be responsible for the support of the delivery lifecycle, covering the contract execution and billing processes. You will be also involved in the execution of the Portfolio Strategy and Customer Retention.

What your day would be like

Organize and perform business delivery activities for the assigned products, supporting the contracting processes with customers, vendors, internal IATA teams and the product portfolio team;
Ensure the timely progress and quality of billing process, collection and reconciliation to meet revenue, margin and KPI targets;
Guarantee efficient business delivery of a better customer care support and customer satisfaction;
Ensure the assigned processes and user documentations are in place;
Provide in-depth business support and analysis on the monthly financial performance, forecast and budget of products of the portfolio;
Maintain relationships and engagement with the customers in coordination with the product engagement team and account managers;
Support the Senior Manager Business Delivery to implement the strategy for the business development of the product portfolio.

We would love to hear from you if you have

A University degree in Business Administration or equivalent experience;
3+ years of experience in Business Delivery;
Strong experience in billing and reconciliation processes;
Solid PC skills, proficient in MS Office, XML and data management;
Understanding of IATA Financial product offering, while a knowledge of settlement and payment processes for the travel industry is a plus;
Strong customer service orientation and ability to communicate with travel suppliers, technical delivery teams and customers in an international, multicultural environment.

Travel Required: 10%

**Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.**

***
**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you

  • Assistant Manager, Food Business

    hace 1 mes

    Madrid, España Centre People Appointments Ltd A tiempo completo

    A major Japanese trading company is currently recruiting an Assistant Manager to work in their Pan EU Food Department in Madrid, Spain. In this role, you will provide commercial focus to the food related businesses in Spain by maintaining the current business, developing new income streams, and looking for investment opportunities. Regular travel...

  • IT Service Delivery Manager

    hace 1 mes

    Madrid, España DHL A tiempo completo

    **IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...

  • IT Service Delivery Manager

    hace 1 mes

    Madrid, España DHL A tiempo completo

    **IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...

  • Delivery Manager

    hace 1 mes

    Madrid, España Dabster Systems UK Limited A tiempo completo

    We are looking for a key account delivery manager to be part of our team. Our business unit works with a significant number of clients to deliver IT projects and services. These are large international companies that we service from the different locations where we operate. Our engagements are usually complex, involving distributed teams, remote delivery,...

  • IT Service Delivery Manager

    hace 4 semanas

    Madrid, España DHL A tiempo completo

    **IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Accountabilities**: - Build strong working relationships with the management of the assigned sites, with the...

  • Delivery Transformation Interim Manager

    hace 1 mes

    Madrid, España Global Manager Spain SL A tiempo completo

    **Descripción del proyecto**: Nuestro cliente es una consultora tecnológica multinacional, con casi 4.000 empleados, la mitad de ellos en España, con varios años de crecimiento sostenido. Una de sus áreas más criticas es la de delivery (desarrollo) de software, cuyo objetivo para este año es comenzar un proyecto de transformación de su modelo...

  • Delivery Transformation Interim Manager

    hace 11 horas

    Madrid, España Global Manager Spain Sl A tiempo completo

    **Descripción del proyecto**:Nuestro cliente es una consultora tecnológica multinacional, con casi 4.000 empleados, la mitad de ellos en España, con varios años de crecimiento sostenido.Una de sus áreas más criticas es la de delivery (desarrollo) de software, cuyo objetivo para este año es comenzar un proyecto de transformación de su modelo...

  • Business Support

    hace 1 mes

    Madrid, España WTW A tiempo completo

    Business Support - Madrid, ES January 25, 2024 Business Support Business Support

  • Business Development Team Assistant

    hace 1 mes

    Madrid, España Talent Brand A tiempo completo

    We are searching for a well-know international energy provider with more than 100 years of experience: BUSINESS DEVELOPMENT TEAM ASSISTANT MISSION: You will contribute to the growth of the company by providing administrative and organizational support in renewable energy projects.You will be part of the Business Development Spain's Team and will report to...

  • Service Delivery Manager

    hace 1 mes

    Madrid, España Kapres Technology, S.L. A tiempo completo

    Desde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros. Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...

  • Assistant Store Manager

    hace 2 días

    Madrid, España Philip Morris International A tiempo completo

    One clear purpose - to deliver a smoke-free future. Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and...

  • Assistant Manager

    hace 1 mes

    Madrid, España LRI Invest A tiempo completo

    Description Apex Group seeks an Assistant Manager to join our inclusive and collaborative team in Valencia. The Assistant Manager role comes with a favourable salary, many excellent benefits and the chance to progress your career at a thriving company. As a Assistant Manager, you will maintain accounting books of allocated portfolio of clients, review and...

  • Finance Service Delivery Manager

    hace 3 semanas

    Madrid, España Wella A tiempo completo

    Finance Service Delivery Manager Function: Technology Location: Madrid, MD, ES Work Arrangement: Hybrid ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin...

  • Business Development Assistant

    hace 2 semanas

    Madrid, España Chalk Talk HR & OD Consulting A tiempo parcial

    Company DescriptionChalk Talk HR & OD Consulting provides high-quality consulting solutions in the field of training and human resources. We are hiring a dedicated business development professional based at Madrid Spain for one of our clients based at Sialkot Pakistan. Role DescriptionThis is a part-time remote role for a Business Development Assistant. The...

  • Delivery Manager .NET

    hace 1 mes

    Madrid, España Devoteam A tiempo completo

    **Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud,...

  • Finance Platform Delivery Manager

    hace 1 mes

    Madrid, España Conexus A tiempo completo

    **Finance Platform Delivery Manager** Are you ready to take on a thrilling role as a Finance Platform Delivery Manager for the Finance function at a global consumer goods organisation? Join our client's teams and be at the forefront of shaping innovative and cutting-edge solution designs that will drive our client's Finance operations to new...

  • Finance Platform Delivery Manager

    hace 1 mes

    Madrid, España ConexusDX A tiempo completo

    **Job description**: **Finance Platform Delivery Manager** Are you ready to take on a thrilling role as a Finance Platform Delivery Manager for the Finance function at a global consumer goods organisation? Join our client's teams and be at the forefront of shaping innovative and cutting-edge solution designs that will drive our client's Finance operations...

  • Business and Indirect Tax Manager

    hace 1 mes

    Madrid, España AVASK ACCOUNTING & BUSINESS CONSULTANTS A tiempo completo

    **Role**:Business and Indirect Tax Manager **Salary**: Depending on experience **Location**: Madrid, España. (Azca, Bernabeu) The key objective of this role is to support the Head of Business Operations EMEA to oversee the operations of a small but steadily growing team, supporting the delivery of customer services, facility management, HR, health &...

  • Business Development Assistant

    hace 2 semanas

    Madrid, Madrid, España Chalk Talk HR & OD Consulting A tiempo completo

    Company DescriptionChalk Talk HR & OD Consulting provides high-quality consulting solutions in the field of training and human resources. We are hiring a dedicated business development professional based at Madrid Spain for one of our clients based at Sialkot Pakistan. Role DescriptionThis is a part-time remote role for a Business Development Assistant. The...

  • Delivery Manager

    hace 10 horas

    Madrid, España Kelea A tiempo completo

    Descripción***Looking for an Delivery Manager**:¿Tienes experiência en proyectos de transformación organizativa con áreas de IT?¿Disfrutas acompañando a personas y organizaciones en una nueva forma de hacer las cosas?¿Es importante para ti no ser sólo un número más de un proyecto?Si es así, esta oferta puede resultarte muy interesante**Tu...