Tui Booking Changes Business Support Executive
hace 6 días
Joining the TUI Musement Business Support team as Business Support Executive, you will assist with administrative support to the Business Support department, Service Delivery Teams and business partners in the assigned destinations of TUI Musement to provide a high level of service for internal and external customers. Full time role working on 5/2 shift pattern, covering bank holidays and working weekends as part of the wider team. This position is on a fixed term summer only contract and based in Palma De Mallorca.
ABOUT THE JOB
Working closely with colleagues in the TUI Experience Centre and worldwide within TUI Musement destinations, to provide excellent administrative support for all tasks within remit
Reviewing cases relating to booking issues and providing support to our TUI Experience Centre reps with changes/holiday extensions/curtailments
Checking availability and calculating costs for our on holiday guests who wish to amend their booking
Providing transfer information digitally to our guests
Maintaining business relationships, communicate effectively and proposing improvements of any identified issues or processes
General admin tasks to support where necessary
Meeting deadlines and hitting targets
ABOUT YOU
Strong administration skills
Ability to use MS Office tools such as Word, Outlook and Excel
Proven nummeric skills and ability to calculate price variations
Methodical, organised approach towards the completion of the assigned tasks
Good communication skills
Excellent level of English both written and verbal and Turkish
Efficient worker who pays attention to detail
Friendly approach and good team player
Digitally intelligent and learns new systems and technology quickly
Fast paced and not afraid of change ABOUT OUR OFFER Your Salary and Benefits are standard at TUI. Free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons. Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. Access to the “TUI Club de Benefits” with multiple discounts on products and services in Spain. Get involved with charity and sustainability initiatives like the TUI Care Foundation.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
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