Graduate - Customer Experience Coordinator

hace 4 meses

Sant Cugat del Vallès Barcelona provincia, España Hewlett Packard A tiempo completo

**Key Responsibilities**
- Scheduling Management: Oversee the center’s scheduling activities, including assigning owners, booking resources, and effectively communicating with requestors to ensure smooth operations.
- Hospitality and Visitor Experience: Welcome and greet customers, partners, and influencers upon arrival, ensuring they are comfortable and well-attended to prior to their briefings.
- Assist the Customer Experience Lead team with event planning and execution as required.
- Customer Logistics Coordination: Collaborate with local facilities, catering companies and security teams to ensure a seamless experience for all visitors. Deliver a world-class experience by setting up rooms, creating welcome packs, printing labels for events, and gathering visitor feedback.
- Inventory Management: Conduct regular physical inventory checks at the center and update inventory records in the inventory management tool.

**Qualifying Requirements**
- Bachelor’s degree in Business Administration, Tourism, Communications, or related field completed in the last 2 year.
- Work experience is not required, but appropriate internships related to the job content would be a plus.
- Proficient level of English, a second European language would be a plus.

**Qualifications**
- Superb organizational and event management skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Strong attention to detail and problem-solving skills.

**What we offer**:

- Opportunity to work in an international organization with colleagues coming from all over the world.
- Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
- An attractive benefits package:

- Health & Life insurance
- Lunch at reduced prices at our canteen/ ticket restaurant vouchers
- HP product discount
- Work life balance / flexible working hours.
- Women, Pride, Young employees, Sustainability and DisAbility Just a few of our fantastic global business networks you can get involved with locally.
- We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
- Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
- Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
- We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
- Printing Happy hour - from photographs to large posters. And Hands-on workshops to print with the latest technology - from wall covers to 3D printed models.
- Dedicated lactation room.
- Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.

Sales and Services Entity (ES11)

  • Graduate - Customer Experience Lead

    hace 4 meses

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    Key Responsibilities: - Plan, manage, and facilitate executive briefings, general sessions, and presentations from initial request to post-event follow-up. - Coordinate with various departments to gather relevant information, Subject Matter Experts attendance and materials for briefings. - Develop and maintain briefing schedules, ensuring all parties are...

  • Customer Experience Program Manager

    hace 4 meses

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    **Job Summary** The Contract Billing Automation Program Management Office is leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). The scope includes all contractual engagement from HP both Print (MPS) and PC (MDS). The PMO is managing the different projects...

  • Inside Sales Coordinator

    hace 2 meses

    Sant Cugat del Vallès, España Abroad Experience A tiempo completo

    Our client is an international distributor of raw material to various industries such as the agro business, pharmaceutical and food industry based in the area of Enkhuizen (North-Holland). They are looking for a motivated Inside Sales Coordinator for the DACH market. Responsibilities/Tasks As an Inside Sales Coordinator, you are a crucial link in the...

  • Project Manager

    hace 4 semanas

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    **Responsibilities** **Project Management & Stakeholder Collaboration**: - Lead CX and UX projects from initiation to completion, ensuring alignment with strategic business objectives. - Serve as the primary point of contact for cross-functional teams, facilitating communication and collaboration. - Develop and manage project plans, timelines, and...

  • Analytics and Customer Experience Program Manager

    hace 3 meses

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    **About HP** HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo,...

  • Graduate Expert Industrial Pack

    hace 7 meses

    Barcelona, España Graduate Expert A tiempo completo

    **Description**: Graduate Expert Program: Your chance to realise your talent and shape your future. Our Saica Graduate Expert Program is a two years program which has been designed to grow in making an impact of the world while developing professionally and personally. Our Graduate Expert program is as a stepping stone to bigger and better career...

  • Customer Experience Manager

    hace 6 meses

    Sant Cugat del Vallès, Barcelona provincia, España Boehringer Ingelheim España, S.A. A tiempo completo

    **Customer Experience Manager**: Dentro del área de Business Operations, reportando directamente al Head de Go-to-Market (GTM), el/la “Customer Experience Manager" será responsable de liderar la estrategia de los canales a su cargo velando por una óptima experiência del cliente, asegurando la captura de datos y generación de insights. ***Tareas y...

  • Customer Experience Program Manager

    hace 2 meses

    Sant Cugat del Vallès, España Hewlett Packard A tiempo completo

    Job Summary The Contract Billing Automation Program Management Office is leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). The scope includes all contractual engagement from HP both Print (MPS) and PC (MDS). The PMO is managing the different projects...

  • Customer Service Experience Coordinator

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    Company OverviewExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.Salary:...

  • Customer Experience Manager

    hace 1 mes

    Sant Cugat del Vallès, Barcelona provincia, España Fluidra A tiempo completo

    Fluidra es una empresa líder a nível global en el sector de la piscina y el wellness **¿Quieres conocernos?** Somos un grupo multinacional con una dilatada experiência en el desarrollo de **servicios y productos innovadores **en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiência...

  • Dutch Native Service Coordinator with Strong Customer Skills

    hace 1 mes

    Sant Cugat, Barcelona, España Talent Search People A tiempo completo

    About the RoleAre you a highly skilled professional looking for a new challenge in customer service? We are seeking a Service Coordinator with native level of Dutch to join our team at Talent Search People.About UsTalent Search People is a multinational organization offering a positive working environment and opportunities for growth. Our team is dedicated...

  • Customer Experience Program Manager

    hace 3 semanas

    Sant Cugat del Vallès, España Hewlett Packard A tiempo completo

    Job SummaryThe Contract Billing Automation Program Management Office is leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). The scope includes all contractual engagement from HP both Print (MPS) and PC (MDS).The PMO is managing the different projects supporting...

  • Customer Experience Program Manager

    hace 3 semanas

    Sant Cugat del Vallès, España Hewlett Packard A tiempo completo

    Job SummaryThe Contract Billing Automation Program Management Office is leading the migration of HP service contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service Now (ITSM). The scope includes all contractual engagement from HP both Print (MPS) and PC (MDS).The PMO is managing the different projects supporting...

  • Business Analysis Graduate

    hace 4 meses

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    Customer Support (CS) is delivering Customer Services & Support for all PPS (Personal & Printing Systems) customers, both Consumer & Commercial. Support is operated through a network of outsourced support & services delivery partners/suppliers. We are looking for a Graduate to contribute in CS EMEA (Europe, Middle East and Africa) delivery organization, as...

  • Customer Experience Manager

    hace 7 meses

    Sant Cugat del Vallès, Barcelona provincia, España Boehringer Ingelheim España, S.A. A tiempo completo

    **Customer Experience Manager**: **Tareas y responsabilidades**: - Definición de la estrategia y governance de los canales digitales a su cargo para garantizar la máxima experiência de los clientes asegurando la captura de datos - Analizar y medir continuamente la efectividad de los canales de comunicación existentes y proponer mejoras basadas en datos....

  • Customer Experience Manager

    hace 3 semanas

    Sant Cugat del Vallès, España Fluidra SA A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness¿Quieres conocernos?Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de piscina...

  • Customer Experience Manager

    hace 3 semanas

    Sant Cugat del Vallès, España Fluidra SA A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness¿Quieres conocernos?Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de piscina...

  • Customer Experience Manager

    hace 1 semana

    Sant Cugat del Vallès, España Fluidra A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness ¿Quieres conocernos?Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de...

  • Customer Experience Manager

    hace 4 semanas

    Sant Cugat del Vallès, España Fluidra SA A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness ¿Quieres conocernos? Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de...

  • Graduate Legal Privacy Analyst

    hace 2 meses

    08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    We are looking for a recent graduate, junior with no experience (beyond Internship experience), for an initial 1 year temporary contract. **Responsibilities**: - Identifies research, tools, and analyses required to conduct privacy and data protection regulatory tracking and analysis. - Contributes to process and delivery of gap analysis of data protection...