IT Support Technician Native Polish
hace 4 semanas
Are you a native or C2 level POLISH speaker? Are you looking for a diverse atmosphere to work in? If so, then youhave found theright position
- In Adecco, We are looking for a passionate and proactive person, who will give high-quality technical support service withintheinternational sector in a multinational company with many opportunities for growth. This engineering and technology, has around 8,000 associates at 27 locations supporting national and international customersinmore than 40 languages.Key functions:
- Follow defined work instructions and escalation processes for all possible types of incidents
- Track all incidents in our internal incident management system
- Maintain communication with other sites, departments and colleagues which are engaged into the support processes
- Input for FAQ and knowledge data base
- Establish good relationships with colleagues and customers in order to achieve a correct flow of information
- Willingness to work in the office and/or remote according to business needs
Your profile:
- Education: Technical education in IT systems or experience and advanced knowledge in hardware and software support topics
- Experience and know-how: Professional experience in a customer facing position would be an advantage
- Languages: POLISH oral and written communication skills level C1 (minimum) required and English oral and writtencommunication skills level B2 (minimum) required.
- A team player who is 100% service and solutions focused
- Methodical troubleshooting skills required
- Working knowledge of SAP would be an advantage
- Previous experience or affinity with automotive electronics would be an advantage
- Soft skills required: Customer orientation, professional communication, team player skills, able to work under pressure
What we offer:
- Contract: Direct permanent direct contract with the Company (30 days of trial period)
- Working hours: Full time (39h) 9:00-18:00 to 10:00-19:00.
- Working Days: Monday - Friday
- Working model: Hybrid, following the needs of the Service
- Holidays: 32 paid days of Holidays per natural year (28 calendar days + 4 working days).
- Office Location: Alcobendas
**Requisitos**
- Education: Technical education in IT systems or experience and advanced knowledge in hardware and software support topics
- Experience and know-how: Professional experience in a customer facing position would be an advantage
- Languages: POLISH oral and written communication skills level C1 (minimum) required and English oral and writtencommunication skills level B2 (minimum) required.
- A team player who is 100% service and solutions focused
- Methodical troubleshooting skills required
- Working knowledge of SAP would be an advantage
- Previous experience or affinity with automotive electronics would be an advantage
- Soft skills required: Customer orientation, professional communication, team player skills, able to work under pressure
**¿Qué ofrecemos?**
- Contract: Direct permanent direct contract with the Company (30 days of trial period)
- Working hours: Full time (39h) 9:00-18:00 to 10:00-19:00.
- Working Days: Monday - Friday
- Working model: Hybrid, following the needs of the Service
- Holidays: 32 paid days of Holidays per natural year (28 calendar days + 4 working days).
- Office Location: Alcobendas
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