IT Support Technician with Arabic, Hibrido

hace 1 semana

Madrid, Madrid, España First Hunting RRHH A tiempo completo
IT Support Technician with Arabic en hibrido.

Our client is looking to strengthen its team with a Support Technician keen to start their professional career at a fast-growing and global IT company with excellent development opportunities.

As a Support Technician you will have the chance to develop your professional and personal skills as well as your technical interest in a creative and dynamic environment.


As a Support Technician your main tasks will be to help customers resolve questions related to the software including invoices troubleshooting and e-services using chat phone and Case Management System as your most important tools.

You will work on solving issues of varying difficulty where you pilot the customer through our client services while teaching them the best ways to navigate and accomplish what they need.

You will be part of a diverse team of supportive colleagues who work with cases of different levels of difficulty.


To thrive in this role you adapt quickly to new tasks and are motivated by understanding the underlying factors to the problems you encounter.

Furthermore you have the will and ability to help customer and colleagues and always make an effort to deliver the best possible support.

Minimum Qualifications

  • Completed upper secondary education. Postsecondary education in systems science IT or technology is a merit.
  • Experience from support service or technology is a plus
  • A great interest and understanding of technology.
  • Professional working proficiency in Modern Standard Arabic and English (spoken and written)
  • Advanced knowledge of Spanish (spoken and written) is a plus.
ABOUT the COMPANY

We believe business should be easy. That s why we are building the world s largest open business network.

With our cloud-based network you can reach any business anywhere in the world no matter how many borders your operations may cross.

We take care of the technical and regulatory requirements across your entire order-to-cash purchase-to-pay and freight processes to give you data accuracy and security transparency and real-time visibility.

All this through a single connection.

The Company believes that its power is the synergy between its people and its capabilities. The Company offers you the opportunity to develop your career in an inspiring and international environment.

Working in this Company you will get continuous personal and professional development opportunities enabling your full potential and providing the best for your colleagues and the clients.


The Company welcomes all applicants and strive for diversity as it believes all competences and skills in the labor market have the potential to make a difference to achieve its goals.


IS OFFERED

  • Total Salary Between Euros gross / year.
  • Scope Full time.
  • Location MADRID (Hibrid model).
  • 23 days vacation annually
  • An annual fitness subsidy of 300 EUR
  • Meal Vouchers
  • Health insurance
  • Language reinforcement classes
soporte, sistemas, software, infraestructura, desarrollo, support, service, technology

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