Kam Support

hace 3 meses


Madrid, España Kone A tiempo completo

The role of Team Leader manages, evaluates, develops and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.

Document Management and KAM Support Team Leader executes customer centricity in his/her respective team between Italy, Spain, Portugal and Andorra. Develops his/her team and ensures operational excellence in his/her team

**Responsibilities and key activities**:

- People management. Facilitates information sharing and creates collaborative working environment
- Drives competence development in the team
- Monitors and leads the performance
- Uses Customer Service data to bring forward ideas to improve customer experience.
- Ensure teams compliance with company policies
- Manage the team’s operation within budget
- Ensure processes are followed according to defined global processes.
- Meet KPI targets
- Ensure customers’ complaints are promptly replied to and followed up

**Professional requirements**:

- People leadership skills
- Native speaker of Spanish. Good level of English is an asset. Italian language is a plus. Portugues language is a plus.
- IT knowledge
- Prior working experience in Customer Service or Administration and team leading
- Customer Management skills
- Higher vocational diploma in technical or commercial sciences
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _


  • KAM Support Team Manager

    hace 2 semanas


    Madrid, Madrid, España KONE A tiempo completo

    Team Leadership RoleThe KAM Support Team Leader is responsible for managing, evaluating, developing, and leading Customer Service teams to ensure effective implementation and execution of the organization's customer service and administration strategy. This role entails facilitating information sharing, creating a collaborative working environment, and...


  • Madrid, Madrid, España KONE A tiempo completo

    As a Team Leader for Customer Experience, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.Document Management and KAM Support Team Leader will execute customer centricity in their respective...

  • Kam Support Team Leader

    hace 4 semanas


    Madrid, Madrid, España Kone A tiempo completo

    Job Title: Kam Support Team LeaderJob Summary: We are seeking a highly skilled Team Leader to manage, evaluate, develop, and lead our Customer Service teams. The ideal candidate will have a strong background in customer service, team leadership, and communication.Key Responsibilities:Manage and lead Customer Service teams to ensure excellent customer...

  • Kam Support

    hace 2 meses


    Madrid, España Kone México A tiempo completo

    KAM Support & Document Management Team LeaderLocation: MadridTime Type: Full timePosted: 3 Days AgoJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops and leads Customer Service teams to ensure that the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according...


  • Madrid, España Pfizer A tiempo completo

    Why Patients Need You A career with us is about discovering breakthroughs that change patients’ lives. Whatever your role, you’ll be part of bringing those therapies to people all over the world. You’ll be driving the industry forward and making a positive difference. And you’ll discover that amazing things are possible. What You Will Achieve As...

  • KAM Support

    hace 3 meses


    Madrid, España KONE A tiempo completo

    The role of Team Leader manages, evaluates, develops and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets. Document Management and KAM Support Team Leader executes customer centricity...

  • Kam Support

    hace 2 meses


    Madrid, España Kone A tiempo completo

    The role of Team Leader manages, evaluates, develops and leads Customer Service teams to ensure that the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.Document Management and KAM Support Team Leader executes customer centricity in...


  • Madrid, España Hotelbeds Group A tiempo completo

    Channel Manager Partnerships KAMChannel Manager Partnerships KAMLocations: Spain - Mallorca, BangkokTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: R-00020932HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global...

  • Jr. Kam Regional

    hace 4 días


    Madrid, España Heinz A tiempo completo

    We have an exciting opportunity available for aJr KAM Regionalin our Retail Sales Team to make a difference at Kraft Heinz!The position lies within the Iberia Business Unit and is located in our Madrid Office.You'll be working in a successful team, alongside peers always trying to reach the next level.This position reports into the Regional Area Manager and...

  • Jr. Kam Regional

    hace 2 semanas


    Madrid, España Heinz A tiempo completo

    We have an exciting opportunity available for a Jr KAM Regional in our Retail Sales Team to make a difference at Kraft Heinz! The position lies within the Iberia Business Unit and is located in our Madrid Office. You'll be working in a successful team, alongside peers always trying to reach the next level. This position reports into the Regional Area Manager...

  • Jr. Kam Regional

    hace 2 días


    Madrid, España Heinz A tiempo completo

    We have an exciting opportunity available for a Jr KAM Regional in our Retail Sales Team to make a difference at Kraft Heinz!The position lies within the Iberia Business Unit and is located in our Madrid Office.You'll be working in a successful team, alongside peers always trying to reach the next level.This position reports into the Regional Area Manager...


  • Madrid, España Mundipharma A tiempo completo

    .Detalles del empleoTipo de empleo: Jornada completaUbicación: En remotoDescripción completa del empleo Key Account Manager, KAM Spain - Northern Zone (PV, Rioja, Navarra, Asturias and Cantabria), Launch in infectious diseasesThis is a great time and a fantastic opportunity to join Mundipharma in Spain as a Key Account Manager (KAM) for the launch of a new...

  • Jr. Kam Regional

    hace 2 semanas


    Madrid, España Heinz A tiempo completo

    We have an exciting opportunity available for a Jr KAM Regional in our Retail Sales Team to make a difference at Kraft Heinz! The position lies within the Iberia Business Unit and is located in our Madrid Office.You'll be working in a successful team, alongside peers always trying to reach the next level. This position reports into the Regional Area Manager...

  • Jr. KAM Regional

    hace 2 semanas


    Madrid, España Heinz A tiempo completo

    We have an exciting opportunity available for a Jr KAM Regional in our Retail Sales Team to make a difference at Kraft Heinz! The position lies within the Iberia Business Unit and is located in our Madrid Office. You’ll be working in a successful team, alongside peers always trying to reach the next level. This position reports into the Regional Area...

  • Jr. KAM Regional

    hace 6 meses


    Madrid, España The Kraft Heinz Company A tiempo completo

    Description We have an exciting opportunity available for a Jr KAM Regional in our Retail Sales Team to make a difference at Kraft Heinz! The position lies within the Iberia Business Unit and is located in our Madrid Office. You’ll be working in a successful team, alongside peers always trying to reach the next level. This position reports into...

  • Kam

    hace 6 meses


    Madrid, España NSearch A tiempo completo

    Nsearch is a global talent consultancy, that helps different clients to join the best talent. On this occasion, our client is a leading pharma company, in a growing challenge period. We are looking for a Business Process Manager to implement and execute business plans to meet sales goals for the assigned Primary care territory. To drive territory sales...


  • Madrid, España Otis A tiempo completo

    Date Posted: 2024-04-04Country: SpainLocation: Golfo De Salónica 73, 28033 MADRID, SpainOTIS, líder a nivel nacional y mundial del sector de la elevación, está contratando un SALES SUPPORT SPECIALIST en MADRID:Como Sales Support Specialist (Renovation Business), tus funciones serán:Soporte a la red comercial para consecución de los objetivos de venta...


  • Madrid, España Lotus Bakeries A tiempo completo

    Spanje Madrid Lotus Bakeries Spain & Portugal has been growing its Retail (being the 3rd brand of total cookies in Spain) and AFH presence a lot in the past years, reflected in a steadily growing household penetration. We are currently looking for a KAM Assistant to support the sales team of Spain & Portugal. As the contact person for the assigned key...

  • KAM Support Team Leader

    hace 4 semanas


    Madrid, Madrid, España KONE A tiempo completo

    The role of Team Leader is responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.As a Team Leader for Customer Experience, you will be responsible for executing customer centricity in your respective team...

  • KAM Support Team Leader

    hace 4 semanas


    Madrid, Madrid, España KONE A tiempo completo

    The role of Team Leader at KONE is to manage, evaluate, develop, and lead Customer Service teams to ensure the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to established guidelines and budgets.As a Team Leader, you will execute customer centricity in your respective team...