Front Office Manager

hace 5 meses


Marbella, España Hapimag Resort Marbella A tiempo completo

**Tus tareas**:

- Gestión del personal de recepción
- Crear un equipo eficaz promoviendo activamente su formación, desarrollo, seguridad y bienestar
- Impartir formación periódica en el lugar de trabajo
- Supervisar y gestionar los procesos de trabajo
- Promover la venta proactiva por parte de todo el equipo
- Atención al cliente y gestión de quejas
- Garantizar un óptimo servicio al cliente
- Garantizar un alto nível de satisfacción de los clientes y del personal

**Tu perfil**:

- Dominio de alemán, inglés, castellano
- Se valorarán conocimientos de italiano, francés o holandés
- Mínimo 2 años de experiência en puesto similar
- Dotes de liderazgo
- Muy buenas capacidades comunicativas
- Diplomatura en turismo

**Te ofrecemos**:

- Contrato a jornada completa
- Pago de salarios por encima del convenio colectivo
- Contrato fijo discontinuo / fijo ordinario
- Manutención incluida durante el turno de trabajo
- Aparcamiento en el lugar de trabajo
- Descuentos en tus vacaciones en uno de nuestros resorts Hapimag
- 30% de descuento en servicios de restauración en nuestros resorts Hapimag

Tipo de puesto: Jornada completa

Salario: 2.300,00€-2.600,00€ al mes

Beneficios:

- Parking gratuito

Horario:

- Turno rotativo

Experiência:

- recepcion de hotel/resort: 3 años (Obligatorio)

Idioma:

- Alemán (Obligatorio)
- Español (Deseable)
- Inglés (Obligatorio)

Ubicación del trabajo: Empleo presencial


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