Front Office Manager
hace 5 meses
**Tus tareas**:
- Gestión del personal de recepción
- Crear un equipo eficaz promoviendo activamente su formación, desarrollo, seguridad y bienestar
- Impartir formación periódica en el lugar de trabajo
- Supervisar y gestionar los procesos de trabajo
- Promover la venta proactiva por parte de todo el equipo
- Atención al cliente y gestión de quejas
- Garantizar un óptimo servicio al cliente
- Garantizar un alto nível de satisfacción de los clientes y del personal
**Tu perfil**:
- Dominio de alemán, inglés, castellano
- Se valorarán conocimientos de italiano, francés o holandés
- Mínimo 2 años de experiência en puesto similar
- Dotes de liderazgo
- Muy buenas capacidades comunicativas
- Diplomatura en turismo
**Te ofrecemos**:
- Contrato a jornada completa
- Pago de salarios por encima del convenio colectivo
- Contrato fijo discontinuo / fijo ordinario
- Manutención incluida durante el turno de trabajo
- Aparcamiento en el lugar de trabajo
- Descuentos en tus vacaciones en uno de nuestros resorts Hapimag
- 30% de descuento en servicios de restauración en nuestros resorts Hapimag
Tipo de puesto: Jornada completa
Salario: 2.300,00€-2.600,00€ al mes
Beneficios:
- Parking gratuito
Horario:
- Turno rotativo
Experiência:
- recepcion de hotel/resort: 3 años (Obligatorio)
Idioma:
- Alemán (Obligatorio)
- Español (Deseable)
- Inglés (Obligatorio)
Ubicación del trabajo: Empleo presencial
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