Cxo (Chief Experience Officer)
hace 4 semanas
**Descripción del Puesto**:
**Responsabilidades**:
- Definir y liderar la estrategia de experiência del cliente en todos los puntos de contacto.
- Analizar el feedback de clientes y las métricas de rendimiento para implementar mejoras efectivas.
- Colaborar con los equipos de marketing, ventas y operaciones para asegurar una experiência coherente y satisfactoria.
- Desarrollar programas de fidelización y retención de clientes.
- Mantenerse actualizado sobre las tendencias de la industria y las mejores prácticas en experiência del cliente.
**Requisitos**:
- Mínimo 3 años de experiência en roles relacionados con e-commerce y experiência del cliente (se comprobará).
Habilidades analíticas fuertes con capacidad para interpretar datos y métricas. Excelentes habilidades de liderazgo y comunicación.
- Capacidad para trabajar en un entorno dinámico y en constante cambio. **Ofrecemos**:
- Oportunidades de crecimiento y desarrollo profesional.
- Un entorno de trabajo colaborativo y orientado a resultados.
- Salario competitivo y beneficios atractivos.
Si tienes pasión por mejorar la experiência del cliente y cumples con los requisitos, queremos
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