Delivery, Senior Associate, Dutch Speaker

hace 6 meses

Granada, España Alight A tiempo completo

**Our story**

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce.

Overall objective

of the Role

To contribute and support the team responsible for the execution of payroll activities and/or data

management/customer services activities, ensuring that output is accurate and on time. Your

responsibilities may be focused on payroll and/or customer services and you will be flexible

supporting either as or when required

Main

**Responsibilities**:
Delivery Key responsibilities:

- Independently process Payroll End to End to ensure they are delivered as per the agreed

processing calendar(s) and to the agreed KPIs and/or independently perform Data Management

or Customer Service activities as per the agreed calendar and KPIs
- Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
- Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of

country specific legislation and tasks
- Support and knowledge transfer Apprentices and/or Associates on Data Management or

Customer Service activities
- Ensure Tickets and Calls are responded within SLA timescales and to a high standard
- Support System Maintenance Testing
- Liaise and transact with Third Parties
- SOC Controls completed on time and with the necessary evidences
- Support and contribute to root cause analysis to ensure details are accurate and that feasible

preventative measures are suggested to limit any reoccurrence
- Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into

practice
- Maintenance of DWIs to ensure processes are up to date and reflective of the service
- All system issues/defects are reported correctly and tickets are logged with the necessary details

and evidences so Application Services and/or Products can investigate
- Highlight to Service Manager any deviations from the standard scope of service
- Ability to recognize and deal appropriately with sensitive and confidential information
- Time Recording to be completed accurately and on time
- Alight Security Standards are adhered and followed
- Contribute to team meetings and raise any issues immediately to your Service Manager
- Ensure you are up to date with all Alight announcements and communications
- Build good relationships with all lines of businesses where appropriate
- Update internal stakeholders, when needed, in a timely and accurate way
- Participates in projects and activities as needed and assigned

Specialist - JL2

Specialist JL2 - Delivery 2/2

Key Criteria to

monitor

performance
- Adherence to all Security and Compliance procedures
- 100% Attainment of customer SLA agreements
- Adherence to quality standards
- Demonstrate professionalism and act responsibly

Alight Core

Competencies
- Be Accountable - Take advantage of the World of Opportunity and demonstrate personal

responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by

collaborating and sharing knowledge to accomplish personal and team results.
- Solve Problems - Be a resourceful problem solver by proactively identifying problems or

challenges in the workplace and put forward creative solutions to drive continuous improvement
- Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team

objectives and future personal career opportunities
- Be Client Centric - Actively responds to meeting the expectations and requirements of internal

and external clients. Ensure a balanced approach between client requirements and Alight

priorities
- Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success.

Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve

maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way

IV. REQUIRED EXPERIENCE

Professional /

Job Experience
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast paced environment
- Attention to detail
- Excellent written and verbal skills
- Self-motivated and a willingness to learn
- Ability to collaborate and work in a team environment, as well as independently while

adhering to processes and procedures

Academic Degree

Education and

Training

Essential
- BA/BS in a business-related field such as Accounting, Human Resources, Business

Administration, or equivalent combination of education & experience
- 2-3 years relevant experience administeri

  • Delivery, Senior Associate, Dutch Speaker

    hace 6 meses

    Granada, España Alight A tiempo completo

    Our story At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and...

  • Dutch Speaker, Payroll Senior Associate

    hace 6 meses

    Granada, España Alight A tiempo completo

    ROLE DESCRIPTION Overall objective of the Role To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when...

  • Dutch Payroll Senior Associate

    hace 2 meses

    Granada, Granada, España Alight Solutions A tiempo completo

    Job SummaryThe role of the Senior Associate - Dutch Payroll is to contribute to the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting...

  • Delivery, Associate Dutch Speaker

    hace 6 meses

    Granada, España Alight A tiempo completo

    Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs - Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs - Use Payroll...

  • Delivery, Associate

    hace 6 meses

    Granada, España Alight A tiempo completo

    Overall objective of the Role To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when...

  • Delivery, Associate, Customer Service, Dutch

    hace 6 meses

    Granada, España Alight A tiempo completo

    **About the job**: **Our story** At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing...

  • Delivery, Associate, Customer Service, Dutch Speaker

    hace 6 meses

    Granada, España Alight A tiempo completo

    I. GENERAL INFORMATION Role Profile Job Level 1 - Associate - Operations Reporting To Job Level 3 - Service Manager - Operations Direct Reports None II. ROLE DESCRIPTION Overall objective of the Role To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services...

  • Dutch Payroll Senior Associate

    hace 2 meses

    Granada, Granada, España Alight A tiempo completo

    Alight is seeking a highly skilled Dutch Payroll Senior Associate to join our team. As a key member of our payroll team, you will be responsible for supporting and executing payroll activities and/or data management/customer services activities ensuring that output is accurate and on time.The RoleThe objective of this role is to contribute and be part of the...

  • Associate Consultant

    hace 4 semanas

    Granada, España Unit4 Nv A tiempo completo

    .We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...

  • Associate Consultant

    hace 1 mes

    Granada, España Unit4 A tiempo completo

    .Company DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver...

  • Associate Consultant

    hace 1 mes

    Granada, España Unit4 A tiempo completo

    .Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Associate Consultant

    hace 1 mes

    Granada, España Unit4 Nv A tiempo completo

    .We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...

  • Associate Consultant

    hace 1 mes

    Granada, España Unit4 Nv A tiempo completo

    .We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...

  • Dutch HR Associate Position

    hace 4 semanas

    Granada, Granada, España Alight A tiempo completo

    Alight is a global leader in benefits administration and technology solutions for employers. Our company provides innovative, tailored services to meet the evolving needs of our clients.We are currently seeking an experienced Dutch HR Associate to join our team. This position offers a competitive total rewards package, continuing education & training, and...

  • Dutch HR Associate

    hace 4 semanas

    Granada, Granada, España Alight A tiempo completo

    Your career path with AlightThe RoleAs a Dutch HR Admin Associate, you will be part of a team responsible for supporting data management and customer service activities. Your focus will be on HR Administration processes and Customer Care services, and you will be flexible in supporting either as or when required.Key ResponsibilitiesUse HR Administration...

  • Associate Functional Consultant

    hace 6 meses

    Granada, España Unit4 A tiempo completo

    **Company Description**: We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Payroll, Senior Associate

    hace 5 meses

    Granada, España Alight A tiempo completo

    .Job summaryTo contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when requiredMain...

  • Payroll, Senior Associate

    hace 2 semanas

    Granada, España Alight A tiempo completo

    .Our storyAt Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology allows companies and employees around the world to transform and thrive.With a competitive total rewards package, continuing education and training, and tremendous...

  • Payroll, Senior Associate

    hace 2 semanas

    Granada, España Alight A tiempo completo

    .Our story At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous...

  • Payroll, Senior Associate

    hace 4 meses

    Granada, España Alight A tiempo completo

    Job summaryTo contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when requiredMain...