Customer Service Team Lead for a Luxury Automotive

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Ready to use your experience of being a Team Lead in Customer Service for our client that is insourcing their Customer Service Hub in Barcelona? In this position, you will be responsible for leading a team of Customer Service agents. As the Service Hub is being created, it is a position that requires a high level of flexibility and pro-activity. Your...

Can you imagine working at a luxury automotive brand? Building something new, something better, something that will change the way people think about this international organisation? Then this job is for you! **Your responsibilities and impact as a Customer Service Representative will be**: - Represent the brand and be the first go-to person for...

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Represent the brand and be the first go-to person for customers. - Stay tuned on all products/services offered, and be a crucial part of customer retention. - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability...

Tasks Your responsibilities and impact as a Customer Service Representative will be: - Stay tuned on all products/services offered, and be a crucial part of customer retention - Identify, escalate and resolve customer inquiries and complaints with the help of digital tools and your ability to service the customer. - Work together with experts to solve...

**About the job**: We are building Porsche's Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center - but way better! You are an essential part of Porsches customer success, so you might as well call...

Are you passionate about delivering exceptional customer service and have experience in the luxury sector or hotel industry? Are you ready to represent one of the world's most prestigious automotive brands? If so, we have the perfect opportunity for you!Our client, a leading luxury automotive brand, is seeking Customer Expert to be the first point of contact...

Are you passionate about delivering exceptional customer service and have experience in the luxury sector or hotel industry? Are you ready to represent one of the world's most prestigious automotive brands? If so, we have the perfect opportunity for you!Our client, a leading luxury automotive brand, is seeking Customer Expert to be the first point of contact...

About Us Msx International Inc. is a leading provider of industry-leading expertise in the automotive sector, with over 5,000 employees across 80 countries. We are driven by our purpose to empower movers and makers to thrive in an ever-changing world.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team in Madrid or...

Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry? Do you want to represent one of the world's most renowned automotive brands? If so, this role is tailored for you!Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary...

Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry? Do you want to represent one of the world's most renowned automotive brands? If so, this role is tailored for you!Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary...

Are you a customer experience expert with a passion for delivering exceptional service? Do you have a background in the luxury or hospitality industry and want to represent a renowned automotive brand?This role is tailored for professionals who embody the values of premium customer service. As a Customer Specialist at Blu Selection, you will be the primary...

Are you passionate about delivering outstanding customer experiences and have a background in the luxury or hospitality industry?Do you want to represent one of the world's most renowned automotive brands?If so, this role is tailored for you!Our client, a global leader in the luxury automotive sector, is looking for a Customer Specialist to be the primary...

Our client - a luxury automotive brand - is creating their Customer Interaction Center from scratch and they are looking for a Knowledge Analyst to revolutionize their customer service quality. For this, we are looking for someone with previous experience in knowledge/data analytics in the (luxury) customer service industry. By actively joining the...

Our client - a luxury automotive brand - is creating their Customer Interaction Center from scratch and they are looking for a Knowledge Analyst to revolutionize their customer service quality. For this, we are looking for someone with previous experience in knowledge/data analytics in the (luxury) customer service industry. By actively joining the...