It Business Relationship Manager, Eucan
hace 2 semanas
Some opportunities happen only once in a lifetime - like a job where you have the chance tochange lives. At Alexion, people living with rare and devastating diseases are our Guiding Star.We are driven to continuously innovate and create meaningful value in all we do to help patientsand families fully live their best lives. We value the uniqueness and diversity of our employeesand recognize that nurturing the diverse perspectives and strengths of our people translates intoinnovative breakthroughs for patients.
This is what you will do:
The IT Business Relationship Manager is expected to stay current with the latest trends and developments in omnichannel solutions, salesforce automation, and online markets. They will also collaborate with the Go to Market and Digital CoE team to create world-class multichannel and salesforce automation capabilities. This responsibility is vital in ensuring that the company remains competitive and is able to offer the best possible service to its customers.
Collaborate with the Key EUCAN & International Commercial teams (Commercial Excellence, Commercial Operation, Launch Excellence, etc) to plan and develop the commercial Systems (Veeva CRM, Vault Promo Mats, Veeva Network, Veeva Align, etc) roadmap and growth.Identify the key commercial systems capabilities to deliver to support the business priorities reflected in the defined business roadmap.Coordinate strategically with global COEs (CRM, Digital, Data and Analytics) to implement the identified capabilities within the scope of the agreed roadmap with the commercial business.Ensure the adherence to GDPR requirements/IT Security policy for all the initiatives included in the Commercial Systems roadmap scope.Enable and support the evolution/enhancement of new HCP Consent management solutions while transitioning from a pure physical into a mixed Physical/Virtual channel HCP consent gathering.You will be responsible for:
Support the Rollout of the EUCAN & International Governance Model ensuring the key business stakeholders demands is collected, reviewed, prioritized and approved according to the processes/tools defined by the EUCAN & International Governance Board.Support and Lead the Commercial Application requirements analysis, design, test and deployment across the EUCAN & International Markets.Responsible for translating business requirements to functional and technical requirements along to commercial objectives.Plan and coordinate the activities needed to ensure the Commercial Systems Readiness (CRM, Promo Mats, Reporting, etc) to support each new product/indication launched across EUCAN & International countries.Lead the IT and Project management activities needed to implement and rollout the evolving Key Account Management framework across the different Alexion EUCAN & International affiliates.Drive change management and solutions adoption of technology solutions.You will need to have:
Bachelor's degree or equivalentPrevious experience with Veeva CRM, Veeva Network, Veeva Vault Promo Mats5-10 years' experience working in Biotech, Pharmaceutical or Healthcare technology industry with strong exposure to business operations and/or transformation deploying large scale solutions internationally in the area of Commercial operations and excellence, Digital and Multichannel solutions.5+ years progressive IT business partner, Business analyst and project management experience, with track record of delivering high risk and complex projects while meeting delivery, quality, and compliance standards.IT Project management experience in Life Sciences. Experience in SDLC, Agile and waterfall IT solution implementation project. Strong understanding of IT Security, GDPR, etc.Fluent in English. Additional European languages a big plusSignificant experience and success in driving innovation, process improvement, and Technology & Digital delivery for a Pharma company in the areas of Commercial Systems and product launch.Understanding of corporate compliance and government regulations.We would prefer you to have:
Veeva CRM and associated modules certification.SCRUM Master Certification.PMP certification.Strong team player, collaborator and networker.Demonstrated experience working cross-functionally, cross geography and with all levels of an organization.Proven track record of defining Technology strategies and influencing key business stakeholders.Strong analytic skills. Attention to detail and ability to think strategically and see the big picture.AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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