Contact Center Agent, Dutch And English Speaker
hace 2 semanas
.Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put customers first. If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position The duties you will perform on a day-to-day basis are as follows: Conduct follow-up calls with customers to assess their satisfaction after product or service interactions. Address any concerns, questions, or issues raised by customers during the follow-up call. Gather feedback on the overall customer experience and identify areas for improvement. Collaborate with cross-functional teams to ensure timely resolution of customer concerns. Maintain accurate records of follow-up activities and customer interactions. Upsell additional services or products based on customer needs. Promote positive relationships with clients and encourage referrals. We are looking for you if: You have excellent communication skills, both verbal and written. You are bilingual or native in Dutch and have excellent English skills. You have strong interpersonal skills and the ability to build rapport with customers. You are detail-oriented and organized. You are proficient in using customer relationship management (CRM) software. You have prior experience in customer service, sales or related fields is a plus. What do we offer? You will be part of a great team of professionals in an internationally consolidated company. You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers. MSX Bazahar: Collective purchasing portal with great discounts for employees. Flexible remuneration plan. 23 working days according to collective agreement + 3 extra days. Internal training plan. Additional incentives for employees referral programs, internal trainers, new business opportunities. About MSX International With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Consumer Engagement Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Sales Performance Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. The MSXI Purpose To empower Movers and Makers to thrive in our ever-changing world. The MSXI Vision To be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry
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Contact Center Agent, Dutch And English Speaker
hace 2 semanas
Zaragoza, España Msx International Inc. A tiempo completo.Title: Contact Center Agent, Dutch and English speaker Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?...
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Contact Center Agent In Madrid Or Alicante
hace 2 semanas
Zaragoza, España Msx International Inc. A tiempo completo.Title: Contact Center Agent in Madrid OR Alicante - Swedish speaker with English Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and...
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Recepcionista de Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Callclick Contact Center A tiempo completoDescripción del PuestoBuscamos a una Recepcionista para unirse a nuestro equipo en Callclick Contact Center.La Recepcionista será la primera persona que nuestros clientes y visitantes interactúan con, por lo que es fundamental que sea amable, eficiente y tenga una excelente presentación.ResponsabilidadesAtender a los clientes y visitantes de manera...
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Recepcionista de Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Callclick Contact Center A tiempo completoDescripción del PuestoBuscamos a una Recepcionista para unirse a nuestro equipo en Callclick Contact Center.La Recepcionista será la primera persona que nuestros clientes y visitantes interactúan con, por lo que es fundamental que sea amable, eficiente y tenga una excelente presentación.ResponsabilidadesAtender a los clientes y visitantes de manera...
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Contact Center Agent In Madrid Or Alicante
hace 2 semanas
Zaragoza, España Msx International A tiempo completo.Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who...
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Contact Center Training
hace 7 días
Zaragoza, España Santander A tiempo completoDescription Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Training
hace 7 días
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Service Manager
hace 2 meses
Zaragoza, España Santander A tiempo completo.Contact Center Service Manager - Assisted Channels (Openbank)Country : SpainProject Associate Expert IIZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology...
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Contact Center Training
hace 1 semana
Zaragoza, España Santander A tiempo completoDescription Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Training
hace 7 días
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Solution Architect
hace 2 meses
Zaragoza, España F. Hoffmann-La Roche A tiempo completo.Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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English Language Instructor
hace 3 semanas
Zaragoza, Zaragoza, España English Academy A tiempo completoJob Title: English Language InstructorWe are seeking a qualified English language instructor to join our team at English Academy in Carabanchel. The ideal candidate will possess excellent reading, writing, and speaking skills, with experience in teaching English as a second language. Responsibilities: Teach English to students of all levels and age groups,...
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English Language Instructor
hace 1 mes
Zaragoza, Zaragoza, España English Academy A tiempo completoEnglish Language Instructor OpportunityWe are seeking a highly skilled English language instructor to join our team at English Academy in Carabanchel. As a native English speaker, you will be responsible for teaching students of all levels and age groups, including kids, teens, adults, and business professionals.Responsibilities:Deliver high-quality English...
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English Language Instructor
hace 4 semanas
Zaragoza, Zaragoza, España English Academy A tiempo completoEnglish Language Instructor OpportunityWe are seeking a highly skilled English language instructor to join our team at English Academy in Carabanchel. As a native English speaker, you will be responsible for teaching students of all levels and age groups, including kids, teens, adults, and business professionals.Responsibilities:Deliver high-quality English...
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English Teacher Position in Carabanchel
hace 1 mes
Zaragoza, Zaragoza, España English Academy A tiempo completoEnglish Teacher Job OpportunityWe are seeking a qualified English language teacher to join our team at English Academy in Carabanchel, Madrid. The ideal candidate will possess excellent reading, writing, and speaking skills, with experience in teaching English to students of all levels and age groups.Key Responsibilities:Teach English to students of various...
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English Teacher Position in Carabanchel
hace 1 mes
Zaragoza, Zaragoza, España English Academy A tiempo completoEnglish Teacher Job OpportunityWe are seeking a qualified English language teacher to join our team at English Academy in Carabanchel, Madrid. The ideal candidate will possess excellent reading, writing, and speaking skills, with experience in teaching English to students of all levels and age groups.Key Responsibilities:Teach English to students of various...
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English Language Instructor
hace 3 semanas
Zaragoza, Zaragoza, España English Academy A tiempo completoJob Opportunity:We are seeking a highly skilled Native English Language Instructor to join our team at English Academy in Carabanchel, Madrid. The ideal candidate will possess excellent Reading, Writing, and Speaking Skills, with experience in teaching English to students of all levels and age groups. The successful candidate will be available to work...
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Teleoperador/A Comercial de Contact Center
hace 2 semanas
Zaragoza, Zaragoza, España Grupo Crit A tiempo completoDesarrolla tu carrera como teleoperador/a comercial en Grupo Crit.En Grupo Crit, estamos seleccionando agentes comerciales para una plataforma de Contact Center líder en su sector y en plena fase de expansión. Nuestro equipo dinámico y con buen ambiente laboral está comprometido con proporcionar un trato excelente al cliente, atendiendo y resolviendo...
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Claims Processor
hace 4 semanas
Zaragoza, Zaragoza, España Chubb A tiempo completoJob DescriptionAre you a multilingual professional with a passion for claims handling? Do you have experience in handling claims in German, Dutch, and English? We are seeking a skilled Claims Processor to join our team in Madrid.Key Responsibilities:Deliver claims administrative services in a timely and efficient manner, adhering to set deadlines and service...
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Claims Processor
hace 1 mes
Zaragoza, Zaragoza, España Chubb A tiempo completoJob DescriptionAre you a multilingual professional with a passion for claims handling? Do you have experience in handling claims in German, Dutch, and English? We are seeking a skilled Claims Processor to join our team in Madrid.Key Responsibilities:Deliver claims administrative services in a timely and efficient manner, adhering to set deadlines and service...
