Contact Center Agent, Dutch And English Speaker
hace 1 mes
.Title: Contact Center Agent, Dutch and English speaker Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put customers first. If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position The duties you will perform on a day-to-day basis are as follows: Conduct follow-up calls with customers to assess their satisfaction after product or service interactions. Address any concerns, questions, or issues raised by customers during the follow-up call. Gather feedback on the overall customer experience and identify areas for improvement. Collaborate with cross-functional teams to ensure timely resolution of customer concerns. Maintain accurate records of follow-up activities and customer interactions. Upsell additional services or products based on customer needs. Promote positive relationships with clients and encourage referrals. We are looking for you if: You have excellent communication skills, both verbal and written. You are bilingual or native in Dutch and have excellent English skills. You have strong interpersonal skills and the ability to build rapport with customers. You are detail-oriented and organized. You are proficient in using customer relationship management (CRM) software. You have prior experience in customer service, sales, or related fields is a plus. What do we offer? You will be part of a great team of professionals in an internationally consolidated company. You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers. MSX Bazahar: Collective purchasing portal with great discounts for employees. Flexible remuneration plan. 23 working days according to collective agreement + 3 extra days. Internal training plan. Additional incentives for employees referral programs, internal trainers, new business opportunities. About MSX International With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans: Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. The MSXI Purpose To empower Movers and Makers to thrive in our ever-changing world. The MSXI Vision To be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry
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Zaragoza, España Msx International A tiempo completo.Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put...
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Contact Center Agent In Madrid Or Alicante
hace 1 mes
Zaragoza, España Msx International Inc. A tiempo completo.Title: Contact Center Agent in Madrid OR Alicante - Swedish speaker with English Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and...
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Contact Center Agent In Madrid Or Alicante
hace 1 mes
Zaragoza, España Msx International A tiempo completo.Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescription Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Training
hace 2 semanas
Zaragoza, España Santander A tiempo completo.Description Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to make your...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Service Manager
hace 2 semanas
Zaragoza, España Santander A tiempo completo.Contact Center Service Manager - Assisted Channels (Openbank)Country : Spain Project Associate Expert II Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using...
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Solution Assessment Consultant
hace 2 semanas
Zaragoza, España buscojobs España A tiempo completoSolution Assessment Consultant - Dutch SpeakerApeiron Sumus is looking for a Solution Assessment Consultant to join our team. This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish.The ideal candidate is a self-starter with excellent time-management and problem-solving...
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Solution Assessment Consultant
hace 2 semanas
Zaragoza, España buscojobs España A tiempo completoSolution Assessment Consultant - Dutch SpeakerApeiron Sumus is looking for a Solution Assessment Consultant to join our team. This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish.The ideal candidate is a self-starter with excellent time-management and problem-solving...
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Solution Assessment Consultant
hace 4 semanas
Zaragoza, España buscojobs España A tiempo completoSolution Assessment Consultant - Dutch Speaker Apeiron Sumus is looking for a Solution Assessment Consultant to join our team. This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish. The ideal candidate is a self-starter with excellent time-management and problem-solving...
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Teleoperador/A Comercial de Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Teleperformance-Crit A tiempo completo¿Buscas Challenge en un equipo dinámico?En Grupo Crit nos encontramos seleccionando agentes comerciales para un plataforma de Contact Center líder en su sector.Formarás parte de un equipo con buen ambiente laboral, dedicado a proporcionar un trato excelente al cliente.Buscamos personas con gran capacidad de comunicación, con ganas de dar lo mejor de sí...
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Operador Comercial de Plataforma de Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Grupo Crit A tiempo completo¿Te consideras una persona proactiva y sociable?Para Grupo Crit, estamos seleccionando agentes comerciales para una plataforma de Contact Center líder en su sector y en plena fase de expansión.Formarás parte de un equipo dinámico y con buen ambiente laboral, dedicado a proporcionar un trato excelente al cliente tratando de resolver y atender cualquier...
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Director de Contacto en Thyssenkrupp Elevator
hace 4 semanas
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoMisión del Puesto: Como Supervisor/a de Contact Center, formarás parte de un equipo que se ocupa de la gestión diaria del Contact Center para su correcto funcionamiento, las 24 horas del día. Tu misión será garantizar que todo funcione de acuerdo con los estándares de calidad y atención al cliente establecidos por Thyssenkrupp Elevator, mientras...
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Zaragoza, Zaragoza, España Grupo Crit A tiempo completoInformación Sobre el PuestoNuestro equipo de Grupo Crit está seleccionando agentes de atención al cliente para una plataforma de Contact Center líder en su sector y en plena fase de expansión. Forma parte de nuestro equipo dinámico y con buen ambiente laboral, dedicado a proporcionar un trato excelente al cliente tratando de resolver y atender...
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Administrador de Contacto en Madrid
hace 4 horas
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoDescripción del Puesto\Estamos buscando un profesional apasionado por la atención al cliente y la tecnología para desempeñar el rol de Supervisor/a de Contact Center en Thyssenkrupp Elevator, una empresa líder en el mercado nacional de elevación.\A continuación, se presentan las responsabilidades clave del puesto:\\Gestionar la infraestructura...
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Solution Assessment Consultant
hace 1 mes
Zaragoza, España Apeironsumus A tiempo completoApeiron Sumus is looking for a Solution Assessment Consultant to join our team. This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish. The ideal candidate is a self-starter with excellent time-management and problem-solving abilities who thrives in fast-paced...
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Asesor Comercial Líder en Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Grupo Crit A tiempo completoVisión de la empresaGrupo Crit es una plataforma de Contact Center líder en su sector y en plena fase de expansión. Nuestra misión es proporcionar un trato excelente al cliente, tratando de resolver y atender cualquier tipo de incidencia.SalarioNuestro salario estimado es de aproximadamente $1.500 mensuales. Este monto puede variar según la ubicación y...
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Solution Assessment Consultant
hace 3 semanas
Zaragoza, España Apeiron Sumus A tiempo completoApeiron Sumus?is looking for a Solution Assessment Consultant to join our team.This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish. The ideal candidate is a self-starter with excellent time-management and problem-solving abilities who thrives in fast-paced...
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Solution Assessment Consultant
hace 3 semanas
Zaragoza, España Apeironsumus A tiempo completoApeiron Sumus is looking for a Solution Assessment Consultant to join our team. This person will lead the successful execution of a variety of Microsoft Azure and Security Solution Assessment projects from start to finish.The ideal candidate is a self-starter with excellent time-management and problem-solving abilities who thrives in fast-paced environments....
