Contact Center Agent In Madrid Or Alicante
hace 2 meses
.Title: Contact Center Agent in Madrid OR Alicante - Swedish speaker with English Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put customers first. If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position The duties you will perform on a day-to-day basis are as follows: Conduct follow-up calls with customers to assess their satisfaction after product or service interactions. Address any concerns, questions, or issues raised by customers during the follow-up call. Gather feedback on the overall customer experience and identify areas for improvement. Collaborate with cross-functional teams to ensure timely resolution of customer concerns. Maintain accurate records of follow-up activities and customer interactions. Upsell additional services or products based on customer needs. Promote positive relationships with clients and encourage referrals. We are looking for you if: You have excellent communication skills, both verbal and written. You are bilingual or native in Swedish and have excellent English skills. You have strong interpersonal skills and the ability to build rapport with customers. You are detail-oriented and organized. You are proficient in using customer relationship management (CRM) software. You have prior experience in customer service, sales, or related fields is a plus. What do we offer? You will be part of a great team of professionals in an internationally consolidated company. You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers. MSX Bazahar: Collective purchasing portal with great discounts for employees. Flexible remuneration plan. 23 working days according to collective agreement + 3 extra days. Internal training plan. Additional incentives for employees referral programs, internal trainers, new business opportunities. About MSX International With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans: Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market
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Contact Center Agent In Madrid Or Alicante
hace 2 meses
Zaragoza, España Msx International A tiempo completo.Contact Center Agent in Madrid OR Alicante – Swedish speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who...
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Contact Center Agent, Dutch And English Speaker
hace 2 meses
Zaragoza, España Msx International Inc. A tiempo completo.Title: Contact Center Agent, Dutch and English speaker Location: Madrid, ES, 28037 Date: Oct 9, 2024 Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?...
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Contact Center Agent, Dutch And English Speaker
hace 2 meses
Zaragoza, España Msx International A tiempo completo.Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put...
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Administrador de Contacto en Madrid
hace 5 días
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoDescripción del Puesto\Estamos buscando un profesional apasionado por la atención al cliente y la tecnología para desempeñar el rol de Supervisor/a de Contact Center en Thyssenkrupp Elevator, una empresa líder en el mercado nacional de elevación.\A continuación, se presentan las responsabilidades clave del puesto:\\Gestionar la infraestructura...
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Contact Center Service Manager
hace 2 semanas
Zaragoza, España Santander A tiempo completo.Contact Center Service Manager - Assisted Channels (Openbank)Country : Spain Project Associate Expert II Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using...
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Gerente de Contacto en Elevación en Madrid
hace 3 días
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoThyssenkrupp Elevator, con presencia en España desde 1984, es una empresa líder en el mercado nacional de elevación. Con más de 70 oficinas y un equipo humano compuesto por más de 2.700 profesionales, atendemos proyectos de movilidad urbana durante todo su ciclo de vida.Misión del PuestoComo Gerente/a de Contacto formarás parte de un equipo que se...
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Teleoperador/A Comercial de Contact Center
hace 1 mes
Zaragoza, Zaragoza, España Teleperformance-Crit A tiempo completo¿Buscas Challenge en un equipo dinámico?En Grupo Crit nos encontramos seleccionando agentes comerciales para un plataforma de Contact Center líder en su sector.Formarás parte de un equipo con buen ambiente laboral, dedicado a proporcionar un trato excelente al cliente.Buscamos personas con gran capacidad de comunicación, con ganas de dar lo mejor de sí...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescription Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Contact Center Training
hace 3 semanas
Zaragoza, España Santander A tiempo completo.Description Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to make your...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoMisión del Puesto: Como Supervisor/a de Contact Center, formarás parte de un equipo que se ocupa de la gestión diaria del Contact Center para su correcto funcionamiento, las 24 horas del día. Tu misión será garantizar que todo funcione de acuerdo con los estándares de calidad y atención al cliente establecidos por Thyssenkrupp Elevator, mientras...
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Contact Center Training
hace 1 mes
Zaragoza, España Santander A tiempo completoDescriptionZinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance. This is an exciting opportunity to contribute...
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Zaragoza, Zaragoza, España Grupo Crit A tiempo completoInformación Sobre el PuestoNuestro equipo de Grupo Crit está seleccionando agentes de atención al cliente para una plataforma de Contact Center líder en su sector y en plena fase de expansión. Forma parte de nuestro equipo dinámico y con buen ambiente laboral, dedicado a proporcionar un trato excelente al cliente tratando de resolver y atender...
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Zaragoza, Zaragoza, España Ust Global A tiempo completoEn UST Global, buscamos a un Especialista en Pruebas de Banca y Contact Center con experiencia trabajando en proyectos de Banca. Sobre la compañía: UST Global es una proveedora de soluciones de transformación digital global. Durante más de 20 años, UST ha trabajado junto a las mejores empresas del mundo para hacer un impacto real a través de la...
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Customer Service Representative
hace 1 mes
Zaragoza, Zaragoza, España Msx International Inc. A tiempo completoAbout the RoleWe are seeking an ambitious, service-oriented, and self-motivated Contact Center Agent to join our team in Madrid or Alicante. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through follow-up calls, addressing customer concerns, and gathering feedback to identify areas for...
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Asesor Comercial Líder en Contact Center
hace 4 semanas
Zaragoza, Zaragoza, España Grupo Crit A tiempo completoVisión de la empresaGrupo Crit es una plataforma de Contact Center líder en su sector y en plena fase de expansión. Nuestra misión es proporcionar un trato excelente al cliente, tratando de resolver y atender cualquier tipo de incidencia.SalarioNuestro salario estimado es de aproximadamente $1.500 mensuales. Este monto puede variar según la ubicación y...
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Telesales Agent – French, German Or Italian Speaking
hace 3 meses
Zaragoza, España Lastminute Group A tiempo completoTelesales Agent – French, German or Italian SpeakingTelesales Agent – French, German or Italian SpeakingThe Companylastminute.Com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.Com, Volagratis, Rumbo, weg.De, Bravofly, Jetcost, and Hotelscan.Our mission is to lead the travel...
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Telesales Agent – French, German Or Italian Speaking
hace 3 meses
Zaragoza, España Lastminute Group A tiempo completoTelesales Agent – French, German or Italian SpeakingTelesales Agent – French, German or Italian SpeakingThe Companylastminute.Com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.Com, Volagratis, Rumbo, weg.De, Bravofly, Jetcost and Hotelscan.Our mission is to lead the travel...
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Telesales Agent – French, German Or Italian Speaking
hace 4 semanas
Zaragoza, España Lastminute Group A tiempo completoTelesales Agent – French, German or Italian Speaking Telesales Agent – French, German or Italian Speaking The Company lastminute.Com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.Com, Volagratis, Rumbo, weg.De, Bravofly, Jetcost, and Hotelscan. Our mission is to lead the...
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Data Center Operations Specialist
hace 1 mes
Zaragoza, Zaragoza, España Amazon A tiempo completoJob Title: Data Center Operations SpecialistDescription:We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a Data Center Operations Specialist, you will be responsible for the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility.Key Responsibilities:Assist in...
