Corporate Receptionist

hace 5 días


Madrid, España Jr Spain A tiempo completo

col-wideJob Description:JLL supports the Whole You, personally and professionally.We are looking for a Workplace Experience Ambassador for our Integrated Facility Management businessline on our Amazon account dedicated team.About JLLWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizationsaround the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with theworld's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estateinitiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspiredby the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us atJLLRole PurposeThe Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists toprovide the highest possible standards of engagement with our internal and external customers through all front-of-house andmeeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible forstandards of presentation, administration and delivery of all meeting and events services and areas, so will work in a varietyof settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of securityawareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.What this job involves- Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with apositive, memorable experience- Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries- Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised- Proactively contribute to maintaining the highest standards of presentation and functionality across the identified frontof house and meeting and event areas, with great attention to detail- Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations- Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables,ensuring fine detail is captured- Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems forthe identified meeting and event spaces- High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers- Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events- Provide timely, accurate & personalized response to meetings and events enquiries- Work flexibly in different settings as part of a the team- Coordinate the daily updating of room booking displays in line with local/regional processes- Play a key part in supporting onsite space audits and walk-the-store processes- Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mailand courier services, site inspections, and one-off or administrative tasksEvery day is different, and in all these activities, we'd encourage you to show your ingenuity.- Experience in reception, concierge or related field- Previous catering or hospitality experience is desirable- Excellent people skills and ability to interact with a wide range of client staff and demands- Previous experience of working within a high profile corporate environment- Facilities Management exposure would be beneficial- Fluency in English and local language- Strong PC literacy and proven ability to manage daily activities using various systems.- Very high attention to detail- Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, bothwritten and verbal.- Ability to maintain professionalism at all times and be an ambassador of the team.- Be an excellent team player with the want to go above and beyond for each otherWhat you can expect from us- You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around theglobe. Where like-minded people work naturally together to achieve great things.- Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition,wellbeing, benefits and pay.- Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions insights and imagine where JLL can take you...JLL Privacy StatementWhen you visit JLL websites, JLL may collect information related to those visits, without you a



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