![Hotel Indigo Madrid-Gran Vía](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Manager
hace 1 semana
Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirementsSeeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient mannerKeeping close contact with guests for feedback, complaints, and compliments – and following it upManaging, recording, and resolving guest or customer complaints promptlyKeeping other operating departments in the loop with important guest relations matters – from Food and Beverage and Maintenance to Housekeeping and Front Office What we need from youExcellent verbal and written communication skillsAbility to deal with difficult interactions and work under pressureManagerial experience working in a customer service functionFlexibility to respond to a variety of different work situationsA passion for delivering an exceptional level of guest serviceWhat you can expect from usWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.#J-18808-Ljbffr
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Guest Relations Manager
hace 1 mes
Madrid, España Hotel Indigo Madrid-Gran Vía A tiempo completoOur reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.A little taste of your day-to-dayEvery day is different, but you’ll mostly be:Serving as the main...
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Guest Relations Manager
hace 2 semanas
Madrid, Madrid, España Hotel Indigo Madrid-Gran Vía A tiempo completoOur reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Serving as the main point of...
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Guest Relations Manager
hace 1 mes
Madrid, Madrid, España Hotel Indigo Madrid-Gran Vía A tiempo completoOur reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We're searching for a Guest Relations Manager capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Serving as the main point of...
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Guest Relations Officer
hace 4 días
Madrid, España Royal Caribbean Group A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's needs and...
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Property Manager
hace 1 semana
Madrid, España Akora A tiempo completoProperty Manager & Guest Relations Specialist Akora is a property management company. We offer an array of serviced apartments in the heart of Madrid and prestigious properties like Casa Tamarama, a breathtaking luxury villa in Australia. Our diverse portfolio encompasses chic studios, spacious apartments, and high-end residences.ROLE PURPOSE: We are in...
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Guest Relations Agent Rosewood Villa Magna
hace 4 semanas
Madrid, España Rosewood Hotel Group A tiempo completo**Job Description**: Press space or enter keys to toggle section visibility - As a Guest Relations Agent, you will be trained and involved in the day-to-day operations of the Guest Relations department, attending to the needs of guests from booking to the end of their stay.JOB DESCRIPTION: - To ensure guest satisfaction, taking care of them from booking to...
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Guest Relations Director
hace 2 semanas
Madrid, Madrid, España Marriott International A tiempo completoAdditional Information: This hotel is owned and operated by an independent franchisee, Centro Comercial Portugal .The franchisee is a separate company and a separate employer from Marriott International, Inc.The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing,...
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Guest Relations Rosewood Villa Magna
hace 1 semana
Madrid, España Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Spain- Province/City- Madrid- Location- Rosewood Villa Magna- Department- Others- Job Type- Full-time Permanent- As a Guest Relations Agent, you will be trained and involved in the day-to-day operations of the Guest Relations department, attending to the needs of guests from booking to the end of their stay.JOB...
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Beca Guest Relations
hace 4 semanas
Madrid, Madrid, España NH Hotel Group A tiempo completo¿Buscas un nuevo reto? Si es asi, Esta es tu vacanteBuscamos a alguien motivado y apasionado de la hostelería que se incorpore a uno de nuestros hoteles de Madrid Centro con una beca de Guest Relations para comenzar en el mes de agosto.Aprendizaje de las siguientes funciones del puesto:Tratamiento de clientes VIP.Control de estándares de calidad en el...
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Guest Relations Agent Rosewood Villa Magna
hace 2 semanas
Madrid, Madrid, España Rosewood Hotel Group A tiempo completoJob Description:Press space or enter keys to toggle section visibility As a Guest Relations Agent, you will be trained and involved in the daytoday operations of the Guest Relations department, attending to the needs of guests from booking to the end of their stayJOB DESCRIPTION: To ensure guest satisfaction, taking care of them from booking to the end of...
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Guest Relations Rosewood Villa Magna
hace 2 semanas
Madrid, Madrid, España Rosewood Hotel Group A tiempo completoGeneral Information: Country/Region Spain Province/City Madrid Location Rosewood Villa Magna Department Others Job Type Fulltime Permanent As a Guest Relations Agent, you will be trained and involved in the daytoday operations of the Guest Relations department, attending to the needs of guests from booking to the end of their stayJOB DESCRIPTION: To ensure...
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Guest Relations Director
hace 2 semanas
Madrid, Madrid, España Marriott International A tiempo completoAdditional Information: This hotel is owned and operated by an independent franchisee, Centro Comercial Portugal. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing,...
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Guest Relations Intern in Maldives
hace 1 día
Madrid, España RMC Asia A tiempo completoRMC Asia is inviting young talents to join the guest relations internship at Coastline Group in the Maldives! This internship opportunity is one of our Cultural Exchange Program options, along with management training and contractual positions in prestigious hotels and resorts across Asia. Seize the chance to immerse yourself in opportunities for skills...
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Guest Relations Intern in Maldives
hace 2 semanas
Madrid, Madrid, España RMC Asia A tiempo completoEmpresas: RMC AsiaRMC Asia is inviting young talents to join the guest relations internship at Coastline Group in the Maldives This internship opportunity is one of our Cultural Exchange Program options, along with management training and contractual positions in prestigious hotels and resorts across Asia. Seize the chance to immerse yourself in...
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Guest Relations Intern in Thailand
hace 6 días
Madrid, España RMC Asia A tiempo completoRMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas’ team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asias Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, youll have the chance to learn from...
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Guest Relations Intern in Thailand
hace 2 semanas
Madrid, Madrid, España RMC Asia A tiempo completoEmpresas: RMC AsiaRMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas' team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, you'll have the...
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Guest Relations Intern In Maldives
hace 2 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoEmpresas: RMC AsiaRMC Asia is recruiting guest relations interns on behalf of COMO Hotels and Resorts in the Maldives This program is part of RMC Asia's Cultural Exchange Programs, which offers a variety of internship, management training, and contractual position opportunities in hotels and resorts across Asia.Joining this program means paving your path in...
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Guest Relations Intern in Maldives
hace 1 día
Madrid, Madrid, España RMC Asia A tiempo completoRMC Asia is inviting young talents to join the guest relations internship at Coastline Group in the Maldives This internship opportunity is one of our Cultural Exchange Program options, along with management training and contractual positions in prestigious hotels and resorts across Asia. Seize the chance to immerse yourself in opportunities for skills...
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Guest Relations Director
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc. A tiempo completoJob Number Job CategoryRooms & Guest Services OperationsLocationMadrid Marriott Auditorium Hotel & Conference Center, Avenida de Aragon No 400, Madrid, Madrid, SpainVIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagementAdditional Information:This hotel is owned and operated by an independent franchisee, Centro Comercial Portugal...
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Guest Relations Intern in Thailand
hace 7 días
Madrid, Madrid, España RMC Asia A tiempo completoRMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas' team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asias Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, youll have the chance to learn from and...