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Guest Relations Intern in Thailand

hace 3 meses

Madrid, España RMC Asia A tiempo completo
RMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas’ team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asias Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, youll have the chance to learn from and collaborate with industry experts, all while immersing
yourself in Hua Hin’s mesmerizing scenery. Get started and send your application today

DETAILS
● Host: A 5-Star Resort by Aleenta Resorts & Spas
● Destination: Hua Hin, Thailand
● Department: Front Office
● Program: Hospitality & Business Internship
● Duration: 6 - 12 months
● Intake: June - September 2024

GUEST RELATIONS - RESPONSIBILITIES
● Review arrival lists to welcome guests
● Attend to special guests (e.g. VIPs) and answer their inquiries
● Provide information about hotel services, amenities, areas, and venues
● Anticipate guest needs and build rapport with customers
● Address customer complaints
● Record information in the logbook daily
● Ensure compliance with health and quality standards
● Other related duties in the front office department

PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 - 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host