French Customer Service
hace 3 semanas
French Customer Support Technical Support Opportunities in Athens, Greece
French Customer Support
French Technical Support
Athens, Greece
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders
A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Customer Service & Support Team, in order to support customers.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
Identify customers' needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer
Exchange ideas and solutions with your colleagues
Enjoy your time in Greece
What you will bring:
Fluent French and English
Excellent communication skills
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
Thinking about relocating and wondering about cost of living in Greece?
Get an idea here:
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Apply today
Please email CV today for immediate interview : ******
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
Identify customers' needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer
Exchange ideas and solutions with your colleagues
Enjoy your time in Greece
What you will bring:
Fluent French
Excellent communication skills
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
On offer:
Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process (- all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Required:
Candidate must have EU citizenship or permission to work in Greece
Apply today
Please email CV today for immediate interview : ******
#france#french #technical support #B2+English#languagejobsgreece#customerservicejobsathens
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