Barcelona - German-Speaking Technical Support
hace 1 día
.Job Description: German-Speaking Technical SupportLocation: Málaga, SpainPosition: On-siteWorking Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39 hours/week)Salary: Competitive Salary + Career Growth OpportunitiesLanguage Requirements: German (C2) + English (B2)About the Role:We are looking for a German-speaking Technical Support Specialist to join our team in Málaga, Spain.
In this on-site position, you will provide high-quality technical assistance to our German-speaking clients, ensuring that they receive effective and timely solutions to their technical issues.
This is a great opportunity for someone with a strong technical aptitude and a passion for helping others.As part of a dynamic team, you will be responsible for troubleshooting technical problems, offering step-by-step assistance, and ensuring that customers have the best experience possible.
If you are comfortable working in a fast-paced environment and thrive in solving technical challenges, this is the role for you.Key Responsibilities:Provide technical support to German-speaking customers, assisting them with product setup, troubleshooting, and resolution of technical issues.Use your problem-solving skills to diagnose and resolve technical issues over the phone, via email, or chat, ensuring clients receive timely and accurate solutions.Offer step-by-step guidance for users facing challenges with products or services, ensuring a seamless experience.Collaborate with internal teams, including engineering and product development, to escalate and resolve more complex issues.Maintain a thorough understanding of product specifications and technical processes to ensure expert-level support.Document all customer interactions accurately in the CRM system, tracking issues and solutions for future reference.Identify and report recurring technical issues or trends to the product development team to contribute to system improvements.Monitor ticketing systems to ensure timely response times and effective case resolution.Provide proactive advice and guidance to customers on how to optimize their product use, ensuring customer satisfaction.Participate in continuous training to stay updated on new product features, services, and industry trends.Help maintain a positive, customer-focused environment by always delivering excellent support.Profile Requirements:Fluency in German (C2), both written and spoken, is required to effectively communicate with German-speaking customers.English proficiency (B2) to collaborate with international teams and document cases.Proven experience in technical support or a similar role, with a strong understanding of technical troubleshooting.Solid knowledge of hardware/software products or IT systems and the ability to diagnose technical issues.Problem-solving skills with the ability to handle technical issues independently and efficiently.Strong communication skills, with the ability to explain technical concepts in an easy-to-understand manner
-
German Speaking Technical Support
hace 9 meses
Barcelona, España Careerxtra A tiempo completo**Job Title: German-speaking Technical Support Specialist** **Location: Barcelona, Spain** We are currently expanding our team and seeking a talented individual to join us as a German-speaking Technical Support Specialist in our Barcelona office. **Responsibilities**: - Diagnose and troubleshoot technical issues, guiding customers through step-by-step...
-
German-speaking Technical Support to Barcelona
hace 7 días
Barcelona, España Multilingual Jobs Worldwide A tiempo completoGerman-speaking Technical Support to Barcelona **Job details**: **Location** Barcelona**Job type** - Permanent**Discipline** - Customer Service**Reference** 35205**Contact Name** Claudius Voß**Job description**: Description Are you looking for new challenges ? Do you need a change? This role would be suitable for those interested in new technologies...
-
Barcelona - German-Speaking Technical Support
hace 3 días
Barcelona, España Yhl A tiempo completoJob Description: German-Speaking Technical Support Location: Málaga, SpainPosition: On-siteWorking Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39 hours/week)Salary: Competitive Salary + Career Growth OpportunitiesLanguage Requirements: German (C2) + English (B2) About the Role:We are looking for a German-speaking Technical Support...
-
German Speaking Technical Support
hace 2 días
Barcelona, España Recruitment Direct Ltd A tiempo completo**German Speaking Technical Support** **Barcelona, Spain** €18,540 gross per year + €3000 performance bonus per year + relocation **The Overview of the job** This role would be suitable for those interested in new technologies and an international environment. We are looking for a Technical Support Advisors to work for a well known American...
-
Barcelona - German-Speaking Technical Support
hace 4 días
Barcelona, España YHL A tiempo completoJob Description: German-Speaking Technical SupportLocation: Málaga, SpainPosition: On-siteWorking Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39 hours/week)Salary: Competitive Salary + Career Growth OpportunitiesLanguage Requirements: German (C2) + English (B2)About the Role:We are looking for a German-speaking Technical Support Specialist...
-
German-speaking Technical Support
hace 1 semana
Barcelona, España City Job Offers A tiempo completo**German-speaking Technical Support in Barcelona** Do you have a technical background and you are looking for international experience in a fast moving and high tech environment? Great! Fulfil your dream and find a job today in sunny Barcelona! That’s exactly our job offer. **German-speaking B2B Technical Solutions Consultant** **The company**: Welcome...
-
Barcelona, España Cbt A tiempo completoJob Description: German-Speaking Technical Support Location: Málaga, Spain Position: On-site Working Hours: Rotative shifts (Monday to Sunday, 9:00 AM - 6:00 PM, 39 hours/week) Salary: Competitive Salary + Career Growth Opportunities Language Requirements: German (C2) + English (B2) About the Role: We are looking for a German-speaking Technical Support...
-
German Technical Support
hace 7 meses
Barcelona, España Careerxtra A tiempo completo**Job Title: Hybrid German Technical Support Specialist** **Location: Barcelona, Spain (Hybrid)** We are committed to delivering exceptional customer experiences, and we are looking for a talented professional to provide technical support in the German language. **Position Overview**: As a Hybrid German Technical Support Specialist, you will play a...
-
German-Speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenir Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Workster Descripción de la oferta Workster partners with a major player in international outsourcing to...
-
German-speaking Customer Support
hace 1 semana
Barcelona, España Multilingual Jobs Worldwide A tiempo completoGerman-speaking Customer Support in Barcelona **Job details**: **Location** Barcelona **Discipline** - Customer Service**Reference** 35068 **Contact Name** Karina Mayer **Job description**: **Work as a German-speaking Technical Support Agent in beautiful Barcelona** **What your role looks like**: - Taking calls for customer questions, product issues...
-
German-Speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la oferta Workster partners with a major player in international outsourcing to reinforce...
-
German-Speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce...
-
German Speaking Technical Support Specialist
hace 2 meses
Barcelona, España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
-
German Speaking Technical Support Specialist
hace 2 meses
Barcelona, España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
-
German-Speaking Tech Support Advisor
hace 3 meses
Barcelona, España German-World.Com, Inc A tiempo completoGerman-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your Role Provide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat...
-
German-Speaking Tech Support Advisor
hace 3 meses
Barcelona, España German-World.Com, Inc A tiempo completoGerman-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your RoleProvide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat...
-
German-Speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenirÁrea: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to...
-
Technical Support Representative
hace 7 meses
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Representative in Barcelona. Position: Technical Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Address...
-
German-speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce...
-
German-speaking Client Support Advisor
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenir Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Workster Descripción de la oferta Workster partners with a major player in international outsourcing to...
