German Speaking Technical Support
hace 8 meses
**Job Title: German-speaking Technical Support Specialist**
**Location: Barcelona, Spain**
We are currently expanding our team and seeking a talented individual to join us as a German-speaking Technical Support Specialist in our Barcelona office.
**Responsibilities**:
- Diagnose and troubleshoot technical issues, guiding customers through step-by-step solutions
- Collaborate with cross-functional teams to resolve complex technical problems
- Document and track customer interactions and solutions in our CRM system
- Stay up-to-date with product knowledge to effectively assist customers
**Requirements**:
- Fluency in German (both written and spoken) is a must
- Strong technical aptitude and problem-solving skills
- Previous experience in a technical support role preferred
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment
- Familiarity with [mention any specific technologies or tools relevant to your company]
**Qualifications**:
- Bachelor's degree in a related field or equivalent work experience
- Customer-focused mindset with a passion for providing outstanding support
- Willingness to learn and adapt to new technologies
- Availability to work flexible hours, including weekends and holidays if needed
**What We Offer**:
- Competitive salary based on experience
- Opportunity for career growth and development
- Collaborative and inclusive work environment
- Health and wellness benefits
- Exciting company events and team-building activities
If you are passionate about technology, and customer satisfaction, and want to be part of a dynamic team, we would love to hear from you.
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