German-Speaking Tech Support Advisor

hace 2 meses

Barcelona, España German-World.Com, Inc A tiempo completo

German-speaking Tech Support Advisor (Service Desk) Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your RoleProvide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat or via self-service portalPerform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client's ITSM service management system including their categorization and prioritization of IT issues and requestsTo be accessible and provide a first resolution rate by using internal knowledge databases.Cooperate with client's 2nd level service organizations and external service providersProvide support to client's employees in the operation of user systems and peripheral devicesYour QualificationsC1 or above German skillsVery good English language skillsExperience in 1st – or 2nd level IT support, ideally in larger environments, is an advantageGood IT knowledge, especially of Windows 10, Office 365 and MS TeamsGood knowledge in troubleshooting hardware and softwareAnalytical approach to complex issuesExperience in ITSM ticket systems (ideally in ServiceNow)Knowledge of processes according to ITIL V4 good to haveHigh customer and service orientationHigh sense of responsibilityReliable and systematic way of workingWillingness to learn and develop technical and soft skillsWillingness to work shiftsHigh motivation and willingness to work in a global teamThe OfferExcellent base salary and benefitsRelocation bonus as well as seniority bonuses after 6 and 12 monthsOpportunity to work in a multicultural teamVibrant and sunny working location in one of the coolest cities in the worldGrowth progression opportunitiesThree shift patterns – 6h-14h, 8h-17h and 11h-19hApply & Shine Show us what makes you stand out Check out our international openings and apply today - it takes one minute.Let's Connect Congratulations We'd love to get to know you better. If your profile matches our openings you can expect a contact from us within 48h to explore your experiences and aspirations.#J-18808-Ljbffr

  • German-Speaking Tech Support Advisor

    hace 2 meses

    Barcelona, España German-World.Com, Inc A tiempo completo

    German-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your Role Provide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat...

  • German-Speaking Tech Support Advisor

    hace 2 meses

    Barcelona, España German-World.Com, Inc A tiempo completo

    German-speaking Tech Support Advisor (Service Desk)Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role.Your RoleProvide 1st level support to the client workersHandling of IT requests or issues via phone, mail and chat...

  • German-Speaking Tech Support Advisor

    hace 2 meses

    Barcelona, España German-World.Com, Inc A tiempo completo

    German-speaking Tech Support Advisor (Service Desk) Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers.We are looking for Technical Support Advisors for a Service Desk role.Your Role Provide 1st level support to the client workers Handling of IT requests or issues via phone, mail and chat...

  • German-speaking Tech Support Advisor

    hace 1 mes

    Barcelona, España German-World.com, Inc A tiempo completo

    German-speaking Tech Support Advisor (Service Desk) Workster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers. We are looking for Technical Support Advisors for a Service Desk role. Your Role Provide 1st level support to the client workers Handling of IT requests or issues via phone, mail and...

  • Technical Support Advisor

    hace 4 semanas

    Barcelona, España Expatgenius A tiempo completo

    .Technical Support Advisor (German-speaking) - Tech Industry Spain » Barcelona Posted 2024-02-05 Job description: Description In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of...

  • Technical Support Advisor

    hace 2 meses

    Barcelona, España Expatgenius A tiempo completo

    .Technical Support Advisor (German-speaking) - Tech IndustrySpain » BarcelonaPosted 2024-02-05Job description:DescriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine...

  • Technical Support Advisor

    hace 2 meses

    Barcelona, España Expatgenius A tiempo completo

    .Technical Support Advisor (German-speaking) - Tech Industry Spain » BarcelonaPosted 2024-02-05Job description: DescriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine...

  • Technical Support Advisor

    hace 1 mes

    Barcelona, España Amspace Recruitment Consultancy A tiempo completo

    AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.#StrategicStaffing #InnovativeTalentSolutions #Recruitment Job...

  • Technical Support Advisor with German

    hace 3 semanas

    Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are excited to partner with a renowned multinational technology BPO company in hiring a German-speaking Technical Support Advisor in Barcelona.

  • Technical Support Advisor With German

    hace 3 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor With German

    hace 4 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role : Technical Support Advisor Location : Barcelona, Spain Work Model : On-site Employment Type : Full-time As a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor With German

    hace 4 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...

  • German Speaking Technical Advisor

    hace 1 mes

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    About the Role:We are seeking a skilled German Speaking Technical Customer Advisor to join our dynamic team in Sofia. As a key member of our technical support team, you will be responsible for providing exceptional technical assistance to customers via phone, email, and chat.Key Responsibilities:Provide prompt and efficient technical assistance to customers,...

  • German Speaking Technical Customer Support Specialist

    hace 1 mes

    Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    We are seeking a skilled German-Speaking Technical Customer Advisor to join our dynamic team in Sofia, Bulgaria. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to German-speaking customers via phone, email, and chat.Key Responsibilities:Provide prompt and efficient technical support to...

  • Technical Support Advisor With German

    hace 4 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role : Technical Support Advisor Location : Barcelona, Spain Work Model : On-site Employment Type : Full-time As a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor With German

    hace 3 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services (WibitCS) – Barcelona, BarcelonaIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role : Technical Support AdvisorLocation : Barcelona, SpainWork Model : On-siteEmployment Type : Full-timeAs a Technical...

  • Technical Support Advisor With German

    hace 3 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role : Technical Support Advisor Location : Barcelona, Spain Work Model : On-site Employment Type : Full-time As a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor With German

    hace 4 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor With German

    hace 4 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...

  • Technical Support Advisor with German

    hace 2 semanas

    Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you’ll play a vital role in delivering...