N-989 | Customer Service Agent
hace 1 día
Do you have strong communication skills (Danish / Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language?
Then this is your chance.
Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny BarcelonaAs a Customer Service Agent, your responsibilities include: Assisting customers with installations and new settings of their terminalsTroubleshooting reported issuesMaintaining a good customer relationshipRequirements What we are looking for:Strong communication/social skillsPositive attitude towards changesService minded and able to handle conflicts in a constructive mannerTeam playerStrong listening skillsSolution-oriented approach without losing eye for detailAbility to solve things independently and take ownership of your workMotivation to contribute to our customer satisfaction and business successWhat you need: Excellent level of English (written and spoken)Native level Danish or Swedish (written and spoken)Tech-savvy: ability to work with different IT systems and programsFlexibility with regards to working hours (including evening and weekend shifts)Customer Service / Tech support experience is a plus, but not a mustBenefits What's on offer:Competitive salary with paid trainingTax-free benefits including food, transport, insurance & childcareFree fruit & water at the officeFree Spanish language classesEasily accessible office in Barcelona (Poblenou area)A fun, friendly and people-focused work environment with an open atmosphereGrowth opportunities#J-18808-Ljbffr
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