Customer Service Agent

hace 1 día


Barcelona, España Cataloxy A tiempo completo

.Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024.
Actual hasta: 06.01.2025 Exoticca es una empresa que ofrece igualdad de oportunidades.
La diversidad y la inclusión son nuestro núcleo.
No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición médica, embarazo, información genética, género, orientación sexual, identidad o expresión de género, condición de veterano, o cualquier otro estado protegido por la legislación europea, nacional o local.
Customer Service Agent (French Speaker), Barcelona Salario: a convenir Descripción de la oferta What is Exoticca?
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.
At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
What do we offer?
As a Customer Success Agent of the Exoticca team, you are responsible for providing the best service to all our members and customers.
Your role consists in becoming one of our top travel agents within our Customer department.
What will you do?
Provide pre-departure customer support: Answer incoming calls and emails.
Provide destination and trip information.
Help with visas and country-specific entry requirements.
Add or remove excursions.
Make cancellations, service amendments and refund requests.
Provide information about land and flight services.
Help to solve confusion or problems with customer bookings.
Provide in-destination customer support: Handle incoming calls, emails and Whatsapp messages.
Support customers with flight delays or cancellations.
Provide information about daily activities whilst in the destination.
Manage communication about crisis situations.
Achieve targets: such as Productivity (number of calls and emails answered), Quality Assurance score, etc.
Stay up to date with ever-changing processes, procedures and policies in a dynamic and growing start-up environment.
Requirements +2 years of contact centre and/or customer service experience.
Call centre experience in the travel agency, airline, hotel, car rental, and/or hospitality industry is preferred but not essential.
Master at communication, listening and soft skills
Able to assess a caller's needs and provide appropriate recommendations.
Night shift availability: you can work polyvalent schedules, including evenings, weekends, and holidays


  • Customer Service Agent

    hace 2 días


    Barcelona, España MSX INTERNATIONAL A tiempo completo

    **Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?** **Then MSX has an interesting opportunity for You!** **Purpose of the role**: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles,...

  • Customer Service Agent

    hace 17 horas


    Barcelona, España Newco communications A tiempo completo

    **Description**: Do you have strong communication skills (Danish / Finnish / Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic...

  • Customer Service Agent

    hace 5 días


    Barcelona, España Recruit4Work S.L. A tiempo completo

    First priority on people who already in Barcelona Tasks For one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are...


  • Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024.Actual hasta: 06.01.2025Exoticca es una empresa que ofrece igualdad de oportunidades.La diversidad y la inclusión son nuestro núcleo.No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...


  • Barcelona, España Centrient Pharmaceuticals A tiempo completo

    .DescriptionCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals.We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With our...

  • Customer Service Agent

    hace 17 horas


    Barcelona, España Marlex A tiempo completo

    Des de Marlex Human Capital, estamos colaborando con una importante empresa dedicada al sector de la alimentación, líder en la producción y calidad del chocolate y del cacao, la cual actualmente está en búsqueda de un/a** Customer Service Agent.** **¿Cuál será tu misión en la empresa?** En dependencia del responsable de la división, el **perfil...

  • Customer Service Agent

    hace 2 días


    Barcelona, España Allianz A tiempo completo

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

  • Customer Service Agent

    hace 5 días


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (French Speaker)Publicada: 24.01.2024.Actual hasta: 23.01.2025 Exoticca es una empresa que ofrece igualdad de oportunidades.La diversidad y la inclusión son nuestro núcleo.No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...

  • Customer Service Agent

    hace 5 días


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (German Speaker) Publicada: 18.03.2024.Actual hasta: 15.01.2025 Un poco sobre la empresa Exoticca Exoticca es una agencia de viajes de nueva generación especializada en planes singulares y exclusivos.Somos fieles a la calidad, al confort y a la innovación, siempre ofreciendo los precios más competitivos.Customer...

  • Customer Service Agent

    hace 2 días


    Barcelona, España Exoticca A tiempo completo

    **What is Exoticca?** At Exoticca we are looking for people who want to offer the best of themselves and to generate unforgettable experiences for their users. We are a young, dynamic, multicultural team, in a moment of international expansion and therefore, we are looking for new traveling companions. Exoticca is a company created in 2013 by...

  • Customer Service Agent

    hace 22 horas


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (French Speaker)Publicada: 24.01.2024.Actual hasta:06.01.2025Exoticca es una empresa que ofrece igualdad de oportunidades.La diversidad y la inclusión son nuestro núcleo.No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental, condición...

  • Customer Service Agent

    hace 3 días


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024.Actual hasta: 23.01.2025 Exoticca es una empresa que ofrece igualdad de oportunidades.La diversidad y la inclusión son nuestro núcleo.No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...


  • Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (French Speaker)Publicada: 24.01.2024.Actual hasta: 06.01.2025 Exoticca es una empresa que ofrece igualdad de oportunidades.La diversidad y la inclusión son nuestro núcleo.No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...


  • Barcelona, España City Job Offers A tiempo completo

    **Dutch + French-speaking Customer Service Agent in Barcelona** Are you self motivated and interested in a real chance to grow your career? Are your main languages Dutch and French and you want to live in the sunny city of Barcelona? Then this offer is for you! **Dutch + French-speaking Customer Service Agent in Barcelona** We are seeking Dutch + French...


  • Barcelona, España ADM Value A tiempo completo

    **About us**: We are a leading entertainment destination in Europe, dedicated to creating magical experiences for guests of all ages. Our commitment to exceptional customer service sets us apart, ensuring that every visitor leaves with unforgettable memories. Taken As a Dutch-Speaking Customer Service Agent, you will be an integral part of our guest...

  • Customer Service Agent

    hace 4 días


    Barcelona, España H&M Group A tiempo completo

    Company Description H&M’s Global Customer Service is an omni-channel and multi brand organization with focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we have around 3500 employees and work at 16 locations all...

  • Customer Service Agent

    hace 17 horas


    Barcelona, España H&M Group A tiempo completo

    Company Description At Customer Service (CS), we welcome you to **be** **yourself** & challenge you to **grow**. Here, you can learn new skills & discover new talents, inspire people to find their style & discover your own career path and reimagine the future of an entire industry. To help everyone look, feel and do good. At CS, we contribute to H&M Groups...

  • Customer Service Agent

    hace 5 días


    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024. Actual hasta: 23.01.2025 Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...


  • Barcelona, España Centrient Pharmaceuticals A tiempo completo

    DescriptionCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals.We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With our...

  • Customer Service Agent

    hace 18 horas


    Barcelona, España Recruit4Work S.L. A tiempo completo

    Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of...