Technical Support Agent For The Italian Market
hace 4 semanas
.Who we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity We welcome everyone and embrace unique styles. Our accessible workplace fosters inclusion and empowers you to bring your whole self to work. Join us and contribute to a vibrant and innovative cultureOur Client Netatmo develops ground-breaking, intuitive, and beautifully designed connected consumer electronics. Truly smart, our innovative products provide a seamless experience that helps users create a safe, healthy, comfortable, and eco-friendly environment.As a Technical Support agent, you will handle tech queries over email and chat and strive for first-contact resolution.We Care.Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We're Curious.Proactive approach to problem-solving and a "can do" attitude.We Achieve Together.Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.What you will be doing?Understand and respond to client's requests (by email and chat).Analyse the client's situation to reply to them quickly and efficiently.Identify technical incidents, apprehend them, and provide an appropriate solution.Offer adequate solutions with a positive approach.Organise product returns and follow up on exchanges and repairs.RequirementsWhat skills & experience you will bring to us?A fluent level of Italian (spoken and written).A high level of English.You are very well organised and have excellent interpersonal skills.You can put yourself in our customers' shoes, analyse their problems, and offer them individual solutions.Within our dynamic, motivated, and multicultural team, you will reply to the demands of our customers for all the products in the Netatmo range.You know how to work within a team, you are easy-going.You adjust quickly to new environments, and you can follow procedures and deal with deadlines.BenefitsWhat do we offer?Start date: ASAP.Contract: Temporary (until the end of June with 1-month probation period).Full time: 39 hours/week.Working days/Hours: Monday to Friday from 9 am to 6 pm.Salary: € gross per year.Performance bonus: Monthly bonus up to €150 per month based on KPIs.Holidays: 2 accrued days per month / 24 calendar holidays per year + Paid bank holidays + 1 extra day in lieu.Hybrid: 3 to 4 days per week at the office.Training: 4 weeks of office based full-time training.Office location: Barcelona (La Sagrera).Other Benefits: Best-in-class people engagement activities and programs, ongoing training and development, Employee Assistance Program, Employee Benefits Club.Option to sign-up for Discounted Private Health Insurance
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Barcelona, España Cpm International A tiempo completo.Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Technical Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completo.Who we are CPM International has a global presence in over 30 countries.We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles.Our accessible...
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Technical Support Specialist for the Italian Market
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoRole Overview:Cpm International is seeking a skilled Technical Support Specialist to join their team in Barcelona. As a Technical Support Specialist, you will be responsible for providing high-quality support to customers in the Italian market. Your primary goal will be to handle technical queries via email and chat while striving for first-contact...
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Technical Support Agent For The Italian Market
hace 4 semanas
Barcelona, España Empresa Reconocida A tiempo completo.Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone and embrace unique styles. Our...
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Technical Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Technical Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we are CPM International has a global presence in over 30 countries.We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity!We welcome everyone & embrace unique styles.Our accessible...
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Technical Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Technical Support Representative for the Italian Market
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout the Role: We are seeking a highly skilled Technical Support Agent to join our team at CPM International. As a Technical Support Agent, you will play a vital role in providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.About You: To be successful in this role, you will possess excellent...
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Customer Support Agent for the Italian Market
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout the Role:CPM International is a leading provider of multilingual support solutions for clients worldwide.We are seeking a highly organized and skilled Customer Support Agent to join our team in Italy.Key Responsibilities:Respond to client inquiries via email and chat in a timely and efficient mannerAnalyze client situations to provide quick and...
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Technical Support Agent for The Italian Market
hace 2 meses
Barcelona, España CPM International A tiempo completo**Who we are** CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Barcelona, España Cpm International A tiempo completo.Who we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Customer Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we are CPM International has a global presence in over 30 countries.We offer multilingual support in various languages tailor-made to the needs of?our?diverse markets.We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity!We welcome everyone & embrace unique styles.Our accessible...
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Barcelona, España Cpm International A tiempo completo.Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Barcelona, España CPM International A tiempo completoWho we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Customer Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Barcelona, España Cpm International A tiempo completoWho we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Customer Support Agent for the Italian Market
hace 2 meses
Barcelona, España CPM International A tiempo completoWho we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
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Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a highly organized and detail-oriented Customer Support Specialist to join our team at CPM International. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Italian market.Key Responsibilities:Respond to client inquiries via email and chatAnalyze client situations to...
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Barcelona, Barcelona, España Cpm International A tiempo completoWe are seeking a highly skilled Technical Support Agent to join our dynamic team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution.We Care:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a...
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Customer Support Agent For The Italian Market
hace 2 meses
Barcelona, España Cpm International A tiempo completoWho we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity! We welcome everyone & embrace unique styles. Our...
