It Service Delivery Consultant
hace 3 meses
.IT Service Delivery Consultant (12 month Contract)GuardarIT Service Delivery Consultant (12-month Contract)PurposeEnsure that the technology requirements of the business are understood to enable the right solutions to be implemented and supported at an appropriate level of risk and cost.Responsibilities* Ensure delivery technology infrastructure, connectivity and service requirements are delivered to agreed levels in conjunction with Business Technology Services.* Work with the Service Desk to resolve user incidents as needed, being assigned tickets where necessary.* Manage any web presence the organisation utilises, to ensure its availability and adherence to good practice and ABFI standards.* Manage any third-party agreements that the business requires and ensure a valid contract and good contract management principles are utilised to control and manage performance, risk and cost-effectiveness.* Ensure that all security and risk controls are well managed and always observed by the organisation. Initiate and participate in the incident management process as needed.* Ensure that user hardware is proactively managed to ensure reliable performance and alignment with depreciation timings.* Provide support to the starters, movers, and leavers processes and ensure the business is engaged with the necessary processes to control risk and service levels.* Ensure that adequate licencing is in place for technology and services used in the business and that correct records are maintained.* Engage users in security awareness training in conjunction with the IS Security Manager, being an advocate for adherence to best practices and ABF policy.* Represent the business within the division as part of the extended IT community and potentially also represent the division in ABF forums. Form effective working relationships with the divisional team and BTS.* Ensure that all working practices comply with Health and Safety legislation.* Any other duties relating to the remit of a role of this standing as required by the needs of the business.Role RequirementsSkills & Behaviours:Enthusiastic and passionate about how IT platforms and systems can help a business to be more successful, recognises the principles of technology delivered through a mix of business and shared service and how to ensure the model is effective.Able to play an active role in a team to ensure both team and personal goals are achievedComfortable with engaging with business and has good self-awareness of how to deliver successful collaborativeAbility to influence others to achieve results. Gains the trust of peers and business managers. Diffuses situations and resolves conflict to a win-win outcome.Strong communication and interpersonal skills, particularly when engaging and dealing with customers and third parties
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IT Service Delivery Consultant Expert
hace 3 semanas
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoJob OverviewThe company Robert Walters Spain is seeking a highly skilled and experienced IT Service Delivery Consultant to join their team in Barcelona. The successful candidate will play a crucial role in ensuring the technology requirements of the business are met, enabling the implementation of effective solutions.SalaryThe estimated salary for this...
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IT Service Delivery Consultant
hace 1 mes
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoJob SummaryWe are seeking an experienced IT Service Delivery Consultant to join our team at Robert Walters Spain. As an IT Service Delivery Consultant, you will be responsible for ensuring that the technology requirements of the business are understood and implemented at an appropriate level of risk and cost.Key ResponsibilitiesEnsure delivery of technology...
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It Service Delivery Consultant
hace 2 meses
Barcelona, España Robert Walters Spain A tiempo completo.IT Service Delivery Consultant (12 month Contract) Guardar IT Service Delivery Consultant (12-month Contract)PurposeEnsure that the technology requirements of the business are understood to enable the right solutions to be implemented and supported at an appropriate level of risk and cost.Responsibilities* Ensure delivery technology infrastructure,...
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IT Service Delivery Manager
hace 6 meses
Barcelona, España Zurich Insurance A tiempo completo**Our opportunity** Join our dynamic IT team dedicated to: - Delivering high-quality IT services that meet the needs of our clients and staff - Implementing and managing service delivery processes, metrics, and reporting - Continuously improving our IT service delivery standards and practices As an IT Service Delivery Manager, you will oversee all aspects...
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IT Service Delivery Manager
hace 3 semanas
Barcelona, Barcelona, España Healthcare Businesswomen'S Association A tiempo completoAbout the RoleWe are seeking a highly skilled IT Service Delivery Manager to join our team in Barcelona. As an IT Service Delivery Manager, you will be responsible for driving holistic IT service management across all ITIL processes, service operations, and continual service improvement.
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IT Service Delivery Manager
hace 4 semanas
Barcelona, Barcelona, España Allianz A tiempo completoAbout the RoleWe are seeking a seasoned IT Service Delivery Manager to drive the success of our IT services, ensuring seamless delivery and support. This pivotal role aligns with our strategic objectives, focusing on high levels of performance, availability, and customer satisfaction.Your Career PathOversee the end-to-end delivery of IT services, from...
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IT Service Delivery Expert
hace 3 semanas
Barcelona, Barcelona, España DeviceNow Solutions Pvt Ltd A tiempo completoAre you passionate about delivering exceptional service to customers? Do you have a knack for managing projects and driving operational excellence? We are seeking a highly skilled Service Delivery Manager/Project Manager to join our team at DeviceNow Solutions Pvt Ltd.About the RoleThe primary responsibility of this role will be to serve as the operational...
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IT Service Delivery Director
hace 5 días
Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completoExciting IT Leadership Opportunity at Novartis FarmacéuticaWe are seeking a highly skilled and experienced IT Service Manager to drive holistic IT service management across all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance.About the RolePredict and prevent operations...
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IT Service Delivery Manager
hace 3 semanas
Barcelona, Barcelona, España Amaris Consulting A tiempo completoJob OverviewAmaris Consulting is a leading international consulting firm with €800M turnover and 1,000+ clients worldwide. We are seeking an IT Service Delivery Manager to join our team.
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IT Governance Consultant
hace 6 meses
Barcelona, España Grupo NS A tiempo completo**Descripción**: Grupo NS incorporates an IT Governance Consultant - ITIL for a long-term project in Barcelona (following a hybrid model 60% remote - 40% face-to-face). Minimum experience of 3 years as an ITIL consultant is required, you must be available to travel to Strasbourg 1 week a month and have a high level of English (B2-C1). We are looking for a...
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IT Service Delivery Lead
hace 4 semanas
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoJob Title: IT Service Delivery LeadJob Description:Main Responsibilities:Ensure delivery technology infrastructure, connectivity and service requirements are delivered to agreed levels in conjunction with Business Technology Services.Work with the Service Desk to resolve user incidents as needed, being assigned tickets where necessary.Manage any web presence...
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IT Service Delivery Manager
hace 4 semanas
Barcelona, Barcelona, España Novartis A tiempo completoAbout the JobWe are seeking a highly skilled IT Service Delivery Manager to join our team at Novartis. The successful candidate will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance.Key...
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IT Service Delivery Specialist
hace 3 semanas
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoAbout the RoleRobert Walters Spain is seeking an experienced IT Service Delivery Lead to join our team. As an IT Service Delivery Lead, you will play a key role in ensuring that technology requirements are understood and implemented at an appropriate level of risk and cost.Responsibilities:Ensure delivery of technology infrastructure, connectivity, and...
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HR Service Delivery Manager
hace 3 semanas
Barcelona, España BIPO SERVICE A tiempo completo**Company Description** BIPO specializes in delivering global payroll and people solutions to help businesses thrive in today's international market. Our suite of Human Capital Management (HCM) solutions, including BIPO HR Management System (HRMS), Athena BI, Global Payroll Outsourcing (GPO) service, and Employer of Record (EOR) technology platform, offers...
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Barcelona, España QAD A tiempo completoService Delivery Senior Applications ConsultantQAD is looking for a Service Delivery Senior Applications Consultant to work with the Service Delivery Extended Support Application team of QAD. If you are looking to develop a career in Cloud ERP Software business and become an expert Service Delivery Analyst for QAD’s ERP software to our clients in the...
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IT Service Delivery Manager
hace 1 mes
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoJob SummaryAs an IT Service Delivery Lead at Robert Walters Spain, you will be responsible for ensuring that the technology requirements of the business are understood and met. This involves working closely with the Business Technology Services team to deliver technology infrastructure, connectivity, and service requirements to agreed levels.Key...
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IT Service Manager
hace 4 semanas
Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completoKey Responsibilities:Oversee the end-to-end delivery of IT services, ensuring they meet business needs and performance standards.Manage incident, problem, and change management processes to ensure timely resolution and minimal disruption to business operations.Monitor and report on service performance metrics, identifying areas for improvement and...
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Barcelona, España Qad A tiempo completoService Delivery Senior Applications ConsultantQAD is looking for a Service Delivery Senior Applications Consultant to work with the Service Delivery Extended Support Application team of QAD. If you are looking to develop a career in Cloud ERP Software business and become an expert Service Delivery Analyst for QAD's ERP software to our clients in the...
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It Service Delivery Manager, Hibrido
hace 1 mes
Barcelona, España buscojobs España A tiempo completoIT Service Delivery Manager en hibrido. Perfil buscado (Hombre/Mujer) Supervisar la entrega de servicios de TI en la organización (Especialmente SAP Salesforce Workday) Gestionar y liderar el equipo de tecnología. Implementar estrategias de TI para mejorar la eficiencia y efectividad del departamento. Mantener y mejorar la infraestructura de TI de la...
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IT Service Delivery Lead
hace 3 semanas
Barcelona, Barcelona, España Robert Walters Spain A tiempo completoAbout the Company: Robert Walters Spain is a leading professional recruitment agency with a strong presence in the Spanish market.Job Summary: We are seeking an experienced IT Service Delivery Lead to join our team in Barcelona. As a key member of our technology team, you will be responsible for ensuring that the technology requirements of the business are...
