Crm Senior Specialist
hace 7 días
.Job Description The CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to support business priorities and customer centric approach. The position also requires the ability to effectively interact with a variety of stakeholders, both at local and international level. Main responsibilities: Responsible for data management and for processing data change requests with customer data.Ensure data collection and accuracy across CRM ecosystem.Understand CRM compliance with Data Protection and Privacy Laws (GDPR) and act in accordance with these when conducting CRM activities.Participate in data revision and data cleanse initiatives. Collaborate in data analysis and data system extractions. Perform data processing to ensure its quality and consistency across different associated systems.Build strong relationships with internal stakeholders to maintain understanding of business priorities and customer requirements, including customer updates focused on evolving target audiences.Provide support to the business as required to ensure all CRM initiatives are implemented effectively/efficiently to achieve objectives.Understand segmentation models to effectively deliver personalized experiences at scale.Proactively match business needs with existing technology capability, by showcasing local/regional best practices with key stakeholders, encouraging adoption of core systems and harmonized process and highlighting value in a business context.Actively participate and support CRM team with the delivery of CRM system requests and analytics through recommendations, guidance, engagement with internal customers and taking responsibility for delivery of outputs, as required.Work collaboratively with internal business stakeholders to drive the use of CRM across departments supporting the business strategy.Focus on building a strong mindset to optimize the use of CRM and a good understanding of the system to effectively deliver on CRM business requirements.Active role in key strategic CRM projects, both local and regional.Support the implementation, running and improvement of other CRM features and modules.Play a lead role by reviewing business requirements, proposing solutions and raising change requests to the development teams and performing technical UAT.Represent local CRM team in regular regional/global meetings and interact effectively with regional/global teams. Background & Experience: Bachelor's or Master's degree (Engineering, Marketing, Business, etc.) from accredited institution.Ideally 3 years experience in the pharmaceutical industry.Experience in CRM administration in Salesforce based solutions (preferably Veeva)
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CRM Senior Specialist
hace 1 semana
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, with a focus on processing data change requests and ensuring data accuracy across the CRM...
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CRM Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....
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CRM Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....
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Crm Senior Specialist
hace 2 semanas
Madrid, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completoJob Title: CRM Senior SpecialistMerck Sharp & Dohme (MSD) is seeking a highly skilled CRM Senior Specialist to join our team in Madrid, Spain. As a key member of our CRM team, you will be responsible for supporting our Omnichannel Strategy – CRM area, coordinating business as usual activities, and consolidating and evolving our CRM landscape.Main...
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Crm Senior Specialist
hace 2 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong technical and functional CRM capabilities to support business priorities and customer-centric approaches. The CRM...
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Crm Senior Specialist
hace 4 semanas
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Crm Senior SpecialistMadridMadrid, Community of Madrid, ES Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape. Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build...
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Senior CRM Specialist
hace 2 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a crucial role in supporting the Omnichannel Strategy – CRM area, ensuring the smooth operation of business-as-usual activities and the evolution of the CRM landscape. This position requires strong data management skills, attention to detail, and the ability to effectively interact with various stakeholders at...
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CRM Senior Specialist
hace 2 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob Description:The CRM Senior Specialist plays a crucial role in supporting the Omnichannel Strategy – CRM area, ensuring the coordination of business-as-usual activities and the consolidation and evolution of the CRM landscape.This position requires a strong focus on contributing to the development of current and future technical/functional CRM...
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CRM Senior Specialist
hace 2 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob Description:The CRM Senior Specialist plays a crucial role in supporting the Omnichannel Strategy – CRM area, ensuring the coordination of business-as-usual activities and the consolidation and evolution of the CRM landscape.This position requires a strong focus on contributing to the development of current and future technical/functional CRM...
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CRM Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape.This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...
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CRM Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape.This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...
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Crm Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities to...
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Senior CRM Specialist
hace 2 semanas
Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completoJob Overview:The CRM Senior Specialist will play a key role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities, and consolidating and evolving the CRM landscape. This role will contribute to shaping and building current and future technical/functional CRM capabilities to support business priorities and...
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CRM Senior Specialist
hace 2 semanas
Madrid, España Merck Sharp & Dohme (MSD) A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Manage data and process data change requests with customer data.Ensure data collection and accuracy across the CRM ecosystem.Understand CRM...
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Crm Senior Specialist
hace 2 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob Description:The CRM Senior Specialist is a key role within the Omnichannel Strategy – CRM area, responsible for coordinating business-as-usual activities and consolidating and evolving the CRM landscape.This position requires a strong understanding of CRM administration in Salesforce-based solutions, preferably Veeva, and proficiency in Microsoft...
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Crm Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Manage data and process data change requests with customer data.Ensure data collection and accuracy across the CRM...
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Crm Senior Specialist
hace 3 semanas
Madrid, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Manage data and process data change requests with customer data.Ensure data collection and accuracy across the CRM...
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Crm Senior Specialist
hace 4 semanas
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy – CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to...
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Crm Senior Specialist
hace 4 semanas
Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo.Job DescriptionThe CRM Senior Specialist is aimed to support Omnichannel Strategy - CRM area to coordinate the business as usual activities and to consolidate and evolve CRM landscape.Besides the day-to-day CRM ongoing activities, this role is also focused on contributing to shape and build current and future technical/functional CRM capabilities to support...
