Italian Support Analyst
hace 3 días
.Must be either based in Madrid or happy to relocate to Madrid. Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push for trust. The Challenge OneTrust is seeking an Italian speaking Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). Your Mission Support the Consent & Preferences components of OneTrust's Privacy & DataGovernance Cloud Provide consistently awesome multi-channel customer service toOneTrust'slive customers Actively and accurately manage and drive to resolution a varied workload of customer support cases Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions Develop and maintain deep knowledge of the OneTrust platform, web and mobile technologies, and theprivacy industry, including CIPP/E & CIPM certifications Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements Work independently to manage your time and commitments while meetingagreed performance levels You Are Fluent Italian and English speaking Eager to learn and quick to pick up new skills Able to work independently while still contributing to a team Excited to find creative solutions to complex customer problems Able to manage and prioritise a varied workload while meeting SLAs and deadlines Focused on quality and attention to detail Dedicated to providing a great experience and able to build a rapport with customers Your Experience Includes Degree, higher education qualification or 1-3 years' work experience in a similar role 2+ years' experience in core web technologies, including HTML, CSS and JavaScript Practical experience working with and troubleshooting software & web services Ability to effectively communicate complex information in accessible language Experience working with tag management systems (Google Tag Manager, Adobe Launch, Tealium) Familiarity with integrations & APIs Bonus points Familiarity with mobile application development frameworks for Android / iOS Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office
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Italian Support Analyst
hace 3 días
Madrid, España Endeavor A tiempo completo.Must be either based in Madrid or happy to relocate to Madrid.Strength in TrustOur goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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Italian Support Analyst
hace 2 semanas
Madrid, Madrid, España Endeavor A tiempo completoMust be either based in Madrid or happy to relocate to Madrid.Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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30/6/2024 Italian Support Analyst
hace 2 días
Madrid, España Endeavor A tiempo completo.Must be either based in Madrid or happy to relocate to Madrid.Strength in TrustOur goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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Italian Support Analyst
hace 1 mes
Madrid, España Endeavor A tiempo completoMust be either based in Madrid or happy to relocate to Madrid.Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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Italian Support Analyst
hace 4 semanas
Madrid, España Endeavor A tiempo completoMust be either based in Madrid or happy to relocate to Madrid.Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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Tech/services Support Analyst
hace 2 semanas
Madrid, España Novasyte A tiempo completoLocation: Lisbon, Portugal Role: As Tech/Services Support Analyst, your role would typically involve providing technical support and assistance to end-users, customers, or internal teams within the organization. The role will involve troubleshooting software or hardware issues, assisting with system configurations, managing user accounts, and resolving...
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Italian Support Analyst
hace 5 días
Madrid, España Endeavor A tiempo completoMust be either based in Madrid or happy to relocate to Madrid.Strength in Trust Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push...
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Customer Support Analyst
hace 2 semanas
Madrid, Madrid, España Enverus A tiempo completoCustomer Support AnalystWhy YOU want this positionEnverus has expanded its solutions in Power & Renewables with the addition of RatedPower. A high growth start up, RatedPower's technology expands our portfolio of solutions in solar with its cloud-based software that automates and optimizes the feasibility study, analysis, design and engineering of solar...
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Helpdesk / Technical Customer Support - Italian
hace 2 semanas
Madrid, España Novasyte A tiempo completoJoin us on our exciting journey! We are looking for a Technical Support Analyst Italian speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...
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Customer Support Business Analyst
hace 2 semanas
Madrid, Madrid, España Cegid A tiempo completoCegid es líder europeo en soluciones de gestión empresarial en la nube para los sectores financiero (tesorería, fiscal, ERP), de recursos humanos (nóminas, gestión del talento), CPA, minorista y empresarial. En el cambiante mundo actual, Cegid y sus 4.400 empleados hacen posible ayudando a sus clientes a liberar su potencial gracias a soluciones...
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Customer Support Business Analyst
hace 3 semanas
Madrid, Madrid, España Cegid A tiempo completoCegid es líder europeo en soluciones de gestión empresarial en la nube para los sectores financiero (tesorería, fiscal, ERP), de recursos humanos (nóminas, gestión del talento), CPA, minorista y empresarial. En el cambiante mundo actual, Cegid y sus 4.400 empleados hacen posible ayudando a sus clientes a liberar su potencial gracias a soluciones...
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Customer Support Business Analyst
hace 2 semanas
Madrid, Madrid, España Cegid A tiempo completoCegid es líder europeo en soluciones de gestión empresarial en la nube para los sectores financiero (tesorería, fiscal, ERP), de recursos humanos (nóminas, gestión del talento), CPA, minorista y empresarial. En el cambiante mundo actual, Cegid y sus 4.400 empleados hacen posible ayudando a sus clientes a liberar su potencial gracias a soluciones...
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Customer Support Business Analyst
hace 4 semanas
Madrid, Madrid, España Cegid A tiempo completoCegid es líder europeo en soluciones de gestión empresarial en la nube para los sectores financiero (tesorería, fiscal, ERP), de recursos humanos (nóminas, gestión del talento), CPA, minorista y empresarial. En el cambiante mundo actual, Cegid y sus 4.400 empleados hacen posible ayudando a sus clientes a liberar su potencial gracias a soluciones...
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Corporate Support Analyst
hace 4 semanas
Madrid, España BMIND A tiempo completo**¡En JAKALA IBERIA seguimos creciendo!**: En **JAKALA IBERIA** no paramos de crecer. Cada semana contamos con nuevas oportunidades que cubrir y, en esta ocasión, buscamos un **Corporate Support Analyst** para dar soporte en recepción y al equipo de Corporate en tareas administrativas. Con tu incorporación al equipo de Corporate podrás crecer de la...
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Analyst - It Product Support
hace 1 mes
Madrid, España Marsh & Mclennan Companies A tiempo completoAnalyst - IT Product Support page is loaded Analyst - IT Product Support Apply remote type Hybrid locations Madrid - Castellana time type Full time posted on Posted 2 Days Ago job requisition id R_267629 Company: Mercer Description: Helps to investigate, triage, diagnose and resolve issues, working with clients (primarily internal, occasionally external),...
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Analyst - It Product Support
hace 2 semanas
Madrid, Madrid, España Marsh & Mclennan Companies A tiempo completoAnalyst - IT Product Support page is loaded Analyst - IT Product Support Apply remote type Hybrid locations Madrid - Castellana time type Full time posted on Posted 2 Days Ago job requisition id R_267629 Company:MercerDescription:Helps to investigate, triage, diagnose and resolve issues, working with clients (primarily internal, occasionally external), other...
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Analyst - It Product Support
hace 4 semanas
Madrid, España Marsh & Mclennan Companies A tiempo completoAnalyst - IT Product Support page is loaded Analyst - IT Product Support Apply remote type Hybrid locations Madrid - Castellana time type Full time posted on Posted 2 Days Ago job requisition id R_267629 Company: Mercer Description: Helps to investigate, triage, diagnose and resolve issues, working with clients (primarily internal, occasionally external),...
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Analyst - It Product Support
hace 2 semanas
Madrid, Madrid, España Marsh & Mclennan Companies A tiempo completoAnalyst - IT Product Support page is loaded Analyst - IT Product Support Apply remote type Hybrid locations Madrid - Castellana time type Full time posted on Posted 2 Days Ago job requisition id R_267629 Company: Mercer Description: Helps to investigate, triage, diagnose and resolve issues, working with clients (primarily internal, occasionally external),...
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Support Analyst
hace 6 días
Madrid, Madrid, España Western Union A tiempo completoSupport Analyst (L1/L2 - Ping Identity) – Madrid, SpainWould you like work on a massively global scale with a FinTech company that is poised to revolutionize the industry? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western...
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Application Support Analyst
hace 5 días
Madrid, España Enverus A tiempo completo.Application Support Analyst Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity...
