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Service Coordinator
hace 3 meses
.Service Coordinator (80-100%) page is loaded Service Coordinator (80-100%) Aplikuj locations Spain: Las Palmas de Gran Canaria time type Full time posted on Opublikowano 2 dni temu job requisition id JR100836 En Accelleron, vamos más allá. Sobre la base de la herencia de más de 100 años ABB Turbocharging, te unirás a un equipo de verdaderos expertos en un entorno internacional emocionante que comparte un compromiso de excelencia, para ser un socio de confianza en el apoyo a nuestros clientes en el cambio gradual hacia las industrias sostenibles con tecnología innovadora, experiencia y soluciones inteligentes.Estamos impulsando la diversidad y la inclusión en todas las dimensiones a medida que damos la bienvenida y celebramos las diferencias individuales.Coordinate Service work done at site and ensure it complies with Accelleron 's and customer's standards, procedures and policies. Single point of contact for the customer during the execution of a Service job.Your responsibilities:Single Point for Customer: Builds and maintains sustainable relationships with customers. Manages customer requirements and customer inquiries. Ensures continuous communication.Coordination: Coordinates, plans, schedules, and oversees all Service jobs with necessary resources, spare parts and logistics for the site.Contract Management: Manages customer satisfaction by ensuring that Accelleron fulfills its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety, and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfill their contractual obligations, particularly in regard to claims and changes.Service Order Process: Manages the Service order process in a timely manner from quotation to invoicing and cash collection.Reporting & Documentation: Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system.One Accelleron: Cooperates and coordinates activities with other Accelleron units and teams to harmonize service activities and maximize service sales at every opportunity. Ensures the transfer of Service findings to the product/system local business units for improvement of their offerings.Your background:High School diploma (FPII) or Bachelor's degree in a related field (mechanical/marine) of study or related work experience.The ability to coordinate field/mixed jobs.Skilled for working in different environments: SAP, intranets, Apps, etc.Availability to participate in the 24/7 hotline support team.Flexibility to support customers (especially in the marine segment).Proficiency in Spanish and English is a must.Your benefits:Attractive compensation & benefits.Employee Assistance Program.Global parental leave program.Flexible working models.Esperamos recibir tu aplicación (te sugerimos subir tus documentos en inglés)
