Technical Support Specialist Iii
hace 3 días
.ThermoFisher Scientific Technical Support Specialist III in Alcobendas, Spain Work Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description:Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Engineer to join our NGS IT team.
As a Technical Service Engineer, you will have the unique opportunity to apply your expertise in IT & hardware NGS products providing pre- and post-sales support for Life Science Solutions, improving customer experience and contributing to the overall success of our company.Key Responsibilities:Ensure the smooth operation, security, and efficiency of Linux-based systems within our CSD Business organization.
The TSE IT works closely with the bioinformatics team to handle work tickets, dispatch Field resources, and raise customer issues as necessary.Triages, qualifies, fixes, provides advice or solutions to problems to drive customer technical issues to resolution by using all available resources.Responsible for achieving instruments uptime goals (MTTR, Resolution cycle Time, Remote Resolution, CAS).Completes required administration duties and is knowledgeable of TSE admin duties (labor hours entry, expense reporting, etc.
).Other duties as assigned.May be required to travel occasionally to customer sites, training center, and office.Continuous improvement skill and analytical approach.Excellent problem-solving skills.Effective communication and networking skills.Excel in delivering outstanding customer support through effectively resolving instrument hardware and software-related inquiries.
Engage with customers via phone, email, and remote support tools to ensure their satisfaction.Minimum Requirements/Qualifications:Minimum of Bachelor's Degree in Computer Science (or M.Sc and PhD), Software Engineering, IT or related field, or BBA in ICT or Datanome or Vocational Qualification in Information Technology.Proficiency in Information Technology and/or Software Development/Testing, including knowledge of up-to-date cloud solutions, cloud-based services, and Amazon Web Services (AWS).Experience of working in a Windows and LINUX environment is critical.Experience with Network TCP/IP, Firewalls, Active Directory, etc.
is a must.Demonstrable experience with Linux-based systems, particularly Ubuntu.Proficiency in scripting and automation tools.Shown understanding of networking principles and network security.Experience with data management and database optimization.Familiarity with web server administration and virtualization management.IT knowledge and basic system administration skills are required.Strong system-level debugging and IT problem-solving/trouble-shooting skills required.In addition, bilingual language skills proficient in English with Italian or Spanish is an advantage (level C1 oral & written)
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Technical Support Specialist Iii
hace 3 días
Alcobendas, España Thermofisher Scientific A tiempo completoThermoFisher Scientific Technical Support Specialist III in Alcobendas, SpainWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description: Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary: Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service...
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Technical Support Specialist III
hace 3 días
Alcobendas, España ThermoFisher Scientific A tiempo completoThermoFisher Scientific Technical Support Specialist III in Alcobendas, SpainWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description:Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service...
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Technical Support Specialist Iii
hace 15 horas
Alcobendas, España Mygwork - Lgbtq+ Business Community A tiempo completo.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Engineer to join our NGS IT team.As a Technical Service Engineer, you will have the...
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Technical Support Specialist Iii
hace 15 horas
Alcobendas, España Mygwork - Lgbtq+ Business Community A tiempo completoWork Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description Job Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary: Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Engineer to join our NGS IT team.As a Technical Service Engineer, you will have...
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Technical Support Specialist III
hace 24 horas
Alcobendas, España myGwork - LGBTQ+ Business Community A tiempo completoWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Technical Service Engineer NGSPosition Location: Inchinnan (UK) or Madrid (Spain)Position Summary:Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Engineer to join our NGS IT team. As a Technical Service Engineer, you will have the...
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Technical Support Specialist
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Product Specialist III
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Alcobendas, España Thermo Fisher Scientific A tiempo completoJob Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...
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Product Specialist Iii
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Alcobendas, España Thermo Fisher Scientific A tiempo completoJob DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...
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Product Specialist III
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Alcobendas, España Thermo Fisher Scientific A tiempo completoJob DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...
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Product Specialist Iii
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Alcobendas, España Thermo Fisher Scientific A tiempo completo.Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...
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hace 6 días
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