Premium Support Specialist
hace 1 mes
.At Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to our success? Our people—we value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts hereWe are currently looking for a Premium Support Specialist to join a rapidly growing Premium Support team. In this role, you will be accountable for providing assistance to a range of Management Information, Financial Reporting, Forecasting and Planning applications developed for some of Board's key accounts.This position is based in Madrid reporting to the Premium Support Team Lead. The Premium Support team plays a pivotal role in Board's Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a strong grasp of our customers' ever-changing business and functional requirements whilst helping them understand how Board can be used to achieve their goals.ObjectivesProvide qualified functional and technical assistance for existing customer Board planning and reporting solutions.Provide application support for Board's ready-built Financial Consolidation applications.Participate in extensive knowledge transfer processes between delivery and maintenance teams.Be able to articulate, in deep technical detail how Board functionality can be used to meet Customer requirements and find a solution to business problems.Identify areas for improvement in existing applications.Work closely with the Board Product team by relaying Customer and market feedback.Assist Senior Specialists in meetings to provide insights to new features and functionality introduced in the Board Platform.Provide Reactive support for existing customers if/when questions/issues in their existing application arise.RequirementsEducational background in Computer Science, Management Information Systems (MIS), Mathematics or any relevant technical field.Previous experience working in an EPM/CPM software support, delivery or consulting role.Good understanding of financial processes (Financial Consolidation and Lease Reporting for example) is beneficial.Exposure to multi-dimensional or OLAP technology preferred.Knowledge of SQL advantageous.Great de-escalation aptitude and capacity to work in very tight time frames.Strong troubleshooting, root-cause analysis and reverse engineering capacity
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Product Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Board A tiempo completoProduct Support SpecialistAre you passionate about technology and problem-solving? Do you have excellent communication skills and a desire to develop your expertise with the Board Intelligent Planning Platform? We're seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team.As a Product Support Specialist, you...
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Product Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Board Deutschland Gmbh A tiempo completoAbout the RoleBoard Deutschland Gmbh is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver...
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Wireless Network Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Commscope A tiempo completoWireless Network Support SpecialistWe are seeking a highly skilled Wireless Network Support Specialist to join our team. As a key contact and escalation point for our premium enterprise wireless customers, you will provide the highest levels of service and issue resolution.This is a virtual role that can be based anywhere in the UK, Spain, Italy, Germany,...
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Cloud Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Amazon A tiempo completoCloud Support SpecialistAt Amazon, we're looking for a skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Key Responsibilities:• Learn and use...
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Talent Acquisition Specialist
hace 1 mes
Zaragoza, España Talent Acquisition Specialist A tiempo completoTalent Acquisition Specialist – Madrid, MadridEurovision Services is looking for a Talent Acquisition Specialist based in Madrid, Spain.ABOUT THE HUMAN RESOURCES DEPARTMENTThe mission of the People Culture and Communication department is to create an environment that motivates a diverse workforce through a continuous program of learning and talent...
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Field Support Specialist
hace 4 semanas
Zaragoza, España Nova Biomedical A tiempo completoField Support Specialist Reporting Relationships Reports directly to the national Sales Manager. Strong working relationship with Nova's European Technical Support department. Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions. Job Summary and/or Key Objectives Plans, schedules and delivers...
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Product Support Specialist | Rgc-08
hace 4 semanas
Zaragoza, España Board A tiempo completo.Are you curious about technology and a natural problem solver? Do you consider yourself a good communicator and want to develop your skills with Board Intelligent Planning Platform? Then join our Support Team! Board is looking for a highly analytical and self-motivated Product Support Specialist (L3). Reporting to the Support Team Lead, you will work...
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Clinical Mako Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Stryker A tiempo completoJob SummaryWe are seeking a highly skilled Clinical Mako Support Specialist to join our team at Stryker. As a Clinical Mako Support Specialist, you will provide clinical product support to all end users, including surgeons, healthcare professionals, and nurses, and provide on-site guidance and assistance during surgical procedures with the Mako robotics...
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Product Support Specialist
hace 2 meses
Zaragoza, España Board Deutschland Gmbh A tiempo completo.Are you curious about technology and a natural problem solver? Do you consider yourself a good communicator and want to develop your skills with Board Intelligent Planning Platform? Then join our Support Team!Board is looking for a highly analytical and self-motivated Product Support Specialist (L3). Reporting to the Support Team Lead, you will work...
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Network Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Eurovision Services A tiempo completoNETWORK SUPPORT SPECIALISTEurovision Services is seeking a Network Support Specialist to join the Network Operations Centre (NOC) in Madrid, Spain.The successful candidate will provide exceptional technical support to our global media network (FiNE) and work closely with the Global Operations & Engineering team.KEY RESPONSIBILITIESProvide Level 1 and Level 2...
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Technical Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Kudzu Interactive A tiempo completoAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to customers via phone, email, and...
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Field Support Specialist
hace 4 semanas
Zaragoza, España Nova Biomedical Gmbh A tiempo completoCareer Opportunities with Nova Biomedical Corporation Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities. Job Summary and/or Key Objectives Plans, schedules, and delivers emergency and proactive onsite and remote support on all Nova...
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IT Support Specialist
hace 2 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoJob OverviewAt Amazon, we're looking for an IT Support Specialist to join our team. As a key member, you'll play a vital role in delivering exceptional IT support to our customers. Your primary responsibility will be to provide timely and effective technical assistance to our customers, helping them troubleshoot issues and resolve problems efficiently.Key...
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Tech Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Beni Room A tiempo completoJob Description: Our company is seeking a skilled Tech Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to troubleshoot technical issues. In this role, you will provide technical assistance to customers via phone, email, or in-person. Key responsibilities include Responding to customer...
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Senior IT Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Take 2 Interactive A tiempo completoJob DescriptionTake-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We are seeking a highly skilled Senior IT Support Specialist to join our team.The ideal candidate will have 3-5 years of experience in desktop support and/or IT department supporting end-users. A...
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Senior Customer Support Specialist
hace 1 mes
Zaragoza, España Ravenpack A tiempo completo.Senior Customer Support Specialist, MadridAbout us: Raven Pack is a leading Alternative Data analytics provider for financial services.Financial professionals rely on Raven Pack for its speed and accuracy in analyzing large amounts of unstructured content.Raven Pack's products allow clients to enhance returns, reduce risk, and increase efficiency by...
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Technical Support Specialist
hace 6 días
Zaragoza, Zaragoza, España Skydance Media A tiempo completoCompany OverviewSkydance Media is a dynamic, innovative company that values diversity and inclusivity. Our mission is to create bold, entertaining storytelling through cutting-edge technology.About the RoleWe are seeking an experienced Jr Technical Support Specialist to join our team. This is a challenging role that requires strong technical skills and...
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Software Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Elekta A tiempo completoField Software Support Specialist RoleAs a Field Software Support Specialist at Elekta, you will be the primary point of contact for customers seeking product support. Your expertise will be essential in troubleshooting product issues in a live clinical environment, prioritizing activities to ensure clinical system down problems receive immediate attention,...
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Zaragoza, Zaragoza, España Abbott A tiempo completoAbout the OpportunityThe Abbott EP team is seeking a skilled Technical Support Specialist to provide expert support and guidance on the use of our electrophysiology products within assigned territories.
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Prácticas - Sales Support Specialist
hace 4 semanas
Zaragoza, España Abb A tiempo completoPrácticas - Sales Support Specialist This position reports to Sales Supp. Specialist-Customer Support Your role and responsibilities Start your professional career in a leading multinational in its sector through our internship program for students that offers: 6 months with the possibility of extending another 6. Schedule compatible with your studies....