Senior IT Support Specialist
hace 4 semanas
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We are seeking a highly skilled Senior IT Support Specialist to join our team.
The ideal candidate will have 3-5 years of experience in desktop support and/or IT department supporting end-users. A Bachelor's Degree in Computer Science or related field, MCSE certification or equivalent experience is required.
The Senior IT Support Specialist will be responsible for:
- Coordinating with existing IT staff to diagnose and resolve hardware/software issues on PC workstations, Macs, and Dell servers.
- Day-to-day administration of Tools, Applications and Windows server environment such as AD, DNS, DHCP, related applications.
- Troubleshooting and resolving network connectivity issues (including VPN support).
- Building and deploying computer workstations and associate software packages.
- Developing and maintaining procedural and user resolution documentation.
The successful candidate will have excellent organization, problem-solving, and communications skills written and verbal. Ability to quickly adapt to new and changing technologies is a must. Familiarity with current game development consoles, development processes and terminology is a plus.
This is an opportunity to enhance your career in a critical role supporting what is one of the largest and most successful game publishers.
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