Empleos actuales relacionados con It Service Manager - Madrid - Radisson Hotel Group, Madrid Office
-
Service Manager It
hace 5 meses
Madrid, España Experience It Solutions A tiempo completo**Descripción**:En eXperience IT Solutions estamos en la búsqueda de un Service Manager IT altamente calificado y motivado para unirse a nuestro talentoso equipo en España. Si eres un profesional apasionado por la gestión de servicios de TI y posees experiência demostrada en liderazgo y gestión de equipos, ¡te animamos a formar parte de nuestro...
-
Service Manager It
hace 5 meses
Madrid, España eXperience IT Solutions A tiempo completo**Descripción**: En eXperience IT Solutions estamos en la búsqueda de un Service Manager IT altamente calificado y motivado para unirse a nuestro talentoso equipo en España. Si eres un profesional apasionado por la gestión de servicios de TI y posees experiência demostrada en liderazgo y gestión de equipos, ¡te animamos a formar parte de nuestro...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Experteer Content A tiempo completoUnlock Your Potential as an IT Service ManagerAt Experteer Content, we're on a mission to revolutionize urban mobility, and we need talented individuals like you to join our team. As an IT Service Manager, you'll play a crucial role in driving our digital transformation and ensuring seamless service delivery to our global users.Key...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Experteer Content A tiempo completoUnlock Your Potential as an IT Service ManagerAt Experteer Content, we're on a mission to revolutionize urban mobility, and we need talented individuals like you to join our team. As an IT Service Manager, you'll play a crucial role in driving our digital transformation and ensuring seamless service delivery to our global users.Key...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service ManagerAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. With 28 years of experience, we've designed our product with enterprise planning agility in mind and the passionate care of our people as our main driver.Key Responsibilities:Oversee the delivery of IT services...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service ManagerAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. With 28 years of experience, we've designed our product with enterprise planning agility in mind and the passionate care of our people as our main driver.Key Responsibilities:Oversee the delivery of IT services...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoJob Title: IT Service ManagerBoard Deutschland GmbH is seeking a highly skilled IT Service Manager to join our team. As an IT Service Manager, you will be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Oversee the delivery of IT services to internal stakeholders, ensuring high levels of...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoJob Title: IT Service ManagerBoard Deutschland GmbH is seeking a highly skilled IT Service Manager to join our team. As an IT Service Manager, you will be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Oversee the delivery of IT services to internal stakeholders, ensuring high levels of...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service ManagerAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people.We believe that every colleague brings...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service ManagerAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people.We believe that every colleague brings...
-
IT Service Manager
hace 5 meses
Madrid, España Manning Global A tiempo completoOur client, a leading global ICT service provider, is recruiting for an ** IT ** ** Service Manager ** to join their business in *** **Spain ** **.** **Position Title**: **IT Service Manager** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Madrid, Spain**Contact**: - Tamara Rajic | +49 (0) 89 23 88 98 74**Position Overview**: - As...
-
IT Service Manager
hace 2 meses
Madrid, España Hirexa Solutions A tiempo completo**Job Title: IT Service Manager** **Job Type: Permanent** **Job Location: Madrid Spain (Hybrid - 3 Days in office)** **Description**: - Bachelor's or Master's degree in Information Technology, Business Administration, or a related field. - Minimum Years of IT Experience - 10 years - Proven experience in IT service management, with a strong understanding...
-
IT Service Manager
hace 3 semanas
Madrid, Madrid, España Experteer Content A tiempo completoJoin Our Team as an IT Service ManagerWe are seeking a highly skilled IT Service Manager to lead our team in delivering exceptional IT services to our global users and stakeholders. As a key member of our organization, you will be responsible for implementing best practices, ensuring efficient and effective service delivery, and collaborating with regional...
-
IT Service Manager
hace 5 meses
Madrid, España Manning Global A tiempo completoOur client, a leading global IT service provider, is recruiting an ** IT Service Manager ** to join their business in ** Spain ** **.** **Position Title**: **IT Service Manager** **Position Type**: - Employment or Contract**Start Date**: - ASAP**Location**: - Madrid, Spain**Contact**: - Bojan | +49 89 23 88 98 671**Profile**: We as a leading...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board International A tiempo completoIT Service Manager Job DescriptionAt Board International, we're seeking a highly skilled IT Service Manager to join our team in Madrid, Spain. As a key member of our IT department, you'll be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Oversee the delivery of IT services to internal...
-
IT Service Manager
hace 4 semanas
Madrid, Madrid, España Board International A tiempo completoIT Service Manager Job DescriptionAt Board International, we're seeking a highly skilled IT Service Manager to join our team in Madrid, Spain. As a key member of our IT department, you'll be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Oversee the delivery of IT services to internal...
-
IT Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service Manager Job DescriptionAt Board, we're seeking a skilled IT Service Manager to join our team in Madrid, Spain. As a key member of our IT department, you'll be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Service Delivery Management: Ensure high levels of customer satisfaction...
-
IT Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoIT Service Manager Job DescriptionAt Board, we're seeking a skilled IT Service Manager to join our team in Madrid, Spain. As a key member of our IT department, you'll be responsible for overseeing the delivery and management of IT services within the organization.Key Responsibilities:Service Delivery Management: Ensure high levels of customer satisfaction...
-
IT Service Delivery Manager
hace 5 meses
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
-
IT Service Delivery Manager
hace 5 meses
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
It Service Manager
hace 2 meses
Primary Purpose: The IT Service Manager is responsible for ensuring the streamlined operation of the IT Department in alignment with the business objectives of the organization.
This role exists to oversee and coordinate the information technology services provided to the company, ensuring efficiency, reliability, and value creation.
Key Activities: Develop and implement IT service management strategies aligned with company goals.
Manage the IT service support and service delivery teams to ensure SLA compliance and high-quality customer service.
Oversee the IT service catalog, ensuring all services are delivered effectively and efficiently.
Conduct regular service reviews, audits, and assessments to identify areas for improvement.
Key roles responsibilities and accountabilities : · Service Strategy & Design: Define and refine IT services, ensuring they support the strategic needs of the business.
· Service Transition: Manage changes to the IT service infrastructure, including new service rollouts and modifications.
· Service Operation: Ensure continuous service delivery, manage incidents and problems, and maintain high service availability.
· Continuous Improvement: Implement processes for continual service improvement, leveraging feedback and performance data.
· Stakeholder Management: Act as the primary liaison between IT and other departments, ensuring clear communication and understanding of IT service-related matters.
Budget Management: Oversee the IT service budget, ensuring cost-effectiveness and ROI on IT services.
Job requirements and qualifications: Location: Spain (Madrid) Education : Bachelor's degree in Information Technology, Computer Science, or related field.
Experience : Minimum of 5 years of experience in IT service management in multi-supplier/vendor environment.
Technology: Experience in using ServiceNow ITSM and CSDM (Common Service Data Model) advantageous.
Experience in the use of PowerBI to present dynamic, powerful visualisations to support key responsibilities of the role.
Certifications: Minimum of ITIL v3 Foundation a necessity, ITIL v4 Foundation certification is preferred.
Skills : · Strong leadership and decision-making skills.
· Excellent communication and interpersonal skills.
· Proficient in IT service management software and tools.
· Ability to manage multiple tasks and priorities.
Personal Attributes: · Proactive and results-oriented.
· Strong analytical and problem-solving abilities.
· Customer-focused mindset.
Language skills: English fluent almost native it's a must
