Sales Operations Manager

hace 1 mes


Madrid, España Expedia A tiempo completo

.Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.Sales Operations Manager - Commercial Strategy Looking to join a team that relentlessly strives for better, has a bias to action, aims to simplify everything and is passionate towards the operational side of sales? Are you a process-driven professional with a hunger to improve the status quo? Expedia Partner Solutions' global sales operations team is looking for a Sales Operations Manager who will drive the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve and implement our sales processes.What you'll do: Own the sales process component ('the what') of the Sales Blueprint by:Reviewing the sales cycle and process - does it reflect the needs of the organization and put our partners at the centre of our decision-making?Establishing what can be improved and working closely with key stakeholders to enable changes in our sales process.Streamlining the sales process by proactively proposing new processes, prioritizing automation and sharing best practices.Flagging problem areas and recommending next steps so sales teams can be more efficient.Analysing data and using key metrics as well as stakeholder feedback to measure effectiveness and uncover areas for improvement of the sales process.Driving adoption and compliance of the concepts defined in Blueprint.Implementing a regular and ongoing cycle of updating the blueprint sales process based on business changes, insights, and feedback to ensure the blueprint remains relevant in our fast-growing business.Updating documentation and driving communication of changes on a regular cadence.Maintaining and supporting the process for the termination of our lowest tier of unmanaged accounts.Maintaining and supporting sales compliance initiatives.Reviewing and establishing the documentation and implementation of sales process exceptions.Supporting ad-hoc initiatives as required.Who you are: Prior experience in sales operations and process improvement in a B2B organization and/or travel industry (Six Sigma certification or any other process certification is a plus).Robust understanding of Salesforce



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